1788 results found
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Have ability to choose required fields when direct guests book
In the direct booking site, I want to be able to manage which field I want to require the guests to fill in before bookings.
I also want to have the ability to customize (for example: name the button "Book Now") the direct booking site
1 vote -
Have different listing name fields for different channel
I would like to have different listing names for Booking.com and Airbnb channels, for sales purposes.
At the moment, they both are pushed from the same public name field.
2 votes -
only want some properties to show up on the widget
I only want some properties to show up on the widget on my website, is this possible? To only select which I want to show up?
5 votes -
Instead of the guest paying the security deposit I would like the ability to hold the funds and charge if it's necessary
I'd like to be able to authorize a guest's card for (example) $500, but only capture the funds if there are damages. Otherwise, the credit card releases the hold.
13 votes -
Ability to Blacklist email addresses to prevent re-booking of problem guests
Similar requests have been made on this portal, and marked as "functionality already exists." However no explanation has been provided, and as far as I can tell there is no documentation on how to accomplish this.
There is a way to add tags to guests in the "my-clients" page, but this tag does not seem to do anything. It is not visible on the guests reservation, and is not a filterable variable for reporting, or a triggerable element for messaging. Therefore the ability to simply tag guests is entirely worthless.
What is needed is a system where you can flag…
45 votes -
Show Arrival/departure time (Stay details) in the lead information in inbox page
Since the Inbox is the place I spend most of my time, it would be very helpful if the reservation details in this panel were accurate.
It currently shows the standard checkin time of the property, which might not be accurate. I'd like to see the arrival/departure time in Stay details tab in the Inbox page.
1 vote -
Break out the price rule discount at the order level
I want to see the discount that is applied to a booking in the lead modal so that I can know that they're working.
3 votes -
4 votes
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Restore report
We accidentally delete reports sometimes and it would take time to have them back. It would be nice if there's a restore feature
2 votes -
Send Now Feature
It would be useful to have a "Send Now" option on Scheduled Messages for example for those guests who want their check in instructions early.
28 votes -
Trigger for when additional nights are available before a guest checks out.
We are looking to send messages to our current guests when there are additional nights available at the property they are staying at. In order to automate this process we would need a trigger that sends the message 1 day before check out if the property is available for the guest to extend their stay.
21 votes -
Improve "minimum price rule" logic
When activated, the minimum price rule does not seem to generate the desired prices.
We have a 2-night minimum across the portfolio, but choose to activate the "minimum price rule" so that website users can choose a 1-night stay if they are willing to pay the 2-night rate. However, the price shown for a 1-night stay always seems to be higher (sometimes significantly higher) than the price for the same stay extended to 2-nights. Something is off.
2 votes -
Send emails to guests from different email addresses
Would it be possible to send manual messages from one email address, and automated emails from a different email address?
4 votes -
Add Airbnb cancelation options
Cancel Airbnb reservations do not have all the same options as Airbnb. there should also be an option that the guest isn't following your rules
2 votes -
Variable Data Support for "Discount Code" Used Inside Inquiry / Booking form on the Direct Hostfully Booking Site
We're using the discount code option of the direct booking site with all of our direct bookings. We have several discount codes out in the marketplace that we give to our partners for their members to use to book a stay at our properties. We would like to be able to track each Guest's booking back to the partner organization they came from, which we can not do currently. We could easily accomplish this if the "Discount Code" entered during check out was included with each Guests Booking Profile and available as a variable data report for us to drop…
2 votes -
1 vote
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2 votes
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The deposit percentage and balance due date on the Payment Request Page should correspond with for Guest Reservation Extension Data
Incorrect deposit percentage and balance due date on payment link when it's extended checkout date
Step to reproduce
- Booking is fully paid
- Extend checkout date
- Send payment link again
- Check the payment information on the Payment link and ensure that the deposit percentage is set to 50%, as indicated on the Property Settings page. This should reflect the actual deposit amount, after any changes have been made. Additionally, please note that the Due Date should still correspond to the original booking date.
We find out this is really confusing for both guests and us. It should be updated according to…
1 vote -
Capture change of order in financial report
Right now, the variable {ORDERTOTALAIRBNB_DIRECT} will extract the total Airbnb amount before the Airbnb cancellation.
1 vote -
Have the variables support the first payment paid in the template
I have payment settings, 10% collected at the time of bookings, and the remaining 90% to be collected 90 days before arrival.
I would like to state the amount of 10% the guest paid in the template (for example: if the total booking is $100, guest paid $10 at the booking, I want to show $10) after the booking is confirmed.
1 vote
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