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1663 results found

  1. I would like to have the ability to receive attachments from guests through the inbox.

    20 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  2. How do I read these direct booking reviews? I click on them and nothing opens up. Is the only way to read them is to click on "edit"? You want me to read them in that little edit box. That is not a good software design. That edit box is tiny. This wasn't thought out very well. Please create a request for a feature.

    2 votes

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    received  ·  0 comments  ·  Reviews  ·  Admin →
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  3. Inbox > Toggle guest names on left - when you reach the bottom of the list - you need to scroll up to check the messages.

    My suggestion is - that the list of guest names should have a separate column for browsing up and down and not the page itself. This will give the user an easier view of the new messages or the topmost messages of each guest

    2 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  4. The Booking Window minimum can be 1 month. We'd like 2 weeks to be the minimum.

    2 votes

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  5. Have check-in/out filters in the calendar

    2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  6. Manage app notifications: a device user can decide what type of notification they get: message, new lead at its basic form, but potentially by property and channels as well.

    11 votes

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    5 comments  ·  Mobile App  ·  Admin →
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    Thanks for the idea. 

    What kind of setting would you need for this app notification mgmt feature?


    - type of app notification: new lead, new message

    - filter to specific channels, specific properties, ...?

  7. When updating Description tab, it gives error "The limit for number of characters for summary field is 500 inclusive". It appears there's no Summary field. The error is referring to Long description field.

    It'd be more user friendly if you can specify which field needs to be updated, Here in this case: Long description field.

    2 votes

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  8. 1 vote

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  9. We would like to have this option since we charge a different commission rate for stays over 29 days

    1 vote

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  10. I'm working on the pre-arrival form. Some custom fields apply to one property but not the other. The problem is I don't have the ability to customize the pre-arrival form between properties. For example - for one property I need to know certain things. I don't need any of these questions for the other property and would prefer to send them a pre-arrival form with less customization.

    13 votes

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  11. As a Property Manager, I would like to get as much information as possible about the SMS/Email notification upon receiving a new message. It would be better to know which guest [$GUESTNAME$] is sending the message, from which channel [$LEADCHANNEL$]/which property [$PROPERTYINTERNALNAME$].

    At the moment, only these 2 variables work for trigger event “New Message in Inbox” because the message is thread-oriented. I want more variables to work with this event.

    [$NEWMESSAGECONTENT$]

    [$INBOXTHREADURL$]

    32 votes

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  12. Currently I can't import property description from Airbnb to Hostfully due to unsupported locale "es". Hostfully map descriptions based on the languages Hostfully supports, but ‘supporting’ limits to the language, whereas Airbnb works with full locales like es_ES. In the meantime, I have to manually add description to Hostfully.

    4 votes

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  13. Having a list of sold upsells in a report

    9 votes

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    received  ·  1 comment  ·  Payments  ·  Admin →
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  14. Currently, the maximum hours is 168 which is 7 days. Sometimes, people want bookings made more than 7 days prior to the arrival date

    3 votes

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  15. 3 votes

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  16. Requesting the keyboard on the App do not switch back and forth between Number mode and Regular word mode when doing the 2FA.

    1 vote

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    0 comments  ·  Mobile App  ·  Admin →
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  17. Integrate with Trip.com

    3 votes

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    received  ·  1 comment  ·  Channels  ·  Admin →
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  18. Give owners access to the amenities and photo page. This would allow PM's to invite the owner during the onboarding process and have them populate these pages for quick and accurate onboarding. Right now our owners need to fill out a lengthy onboarding form and then it manually has to be entered into hostfully. When these items need to be updated the owner can simply handle it rather than emailing staff to take care of it.

    5 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  19. I got an email saying that a payment had failed, but giving no additional information about the lead. I want to see more info so that I can find the lead and follow up with payment.

    2 votes

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  20. calculation of the Total Rent to be the nightly rental rate plus the cleaning fee

    1 vote

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