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  1. As a Property Manager, I would like to get as much information as possible about the SMS/Email notification upon receiving a new message. It would be better to know which guest [$GUESTNAME$] is sending the message, from which channel [$LEADCHANNEL$]/which property [$PROPERTYINTERNALNAME$].

    At the moment, only these 2 variables work for trigger event “New Message in Inbox” because the message is thread-oriented. I want more variables to work with this event.

    [$NEWMESSAGECONTENT$]

    [$INBOXTHREADURL$]

    30 votes

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  2. The preview bit is the only thing that has never worked from the begining - when we share the link on facebook or imessage, it doesnt show a preview

    1 vote

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  3. INCREASE the price for long stays or add Instant book but only for <30 day stays only, not only decrease filters

    1 vote

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  4. Recent changes to the UI for owner adjustments is overall good, but there's two changes that are not good and I'd like you to pass this feedback to your product team.

    We NEED the column for Notes to be visible in the table, as it was before the latest update. We use Name to categorize the expense and Notes to spell out what it was. Now I have to painfully click into each row to see if I logged something properly. This is a huge time suck by hiding that.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  5. Support more variables for SMS message such as: Rent, Night Rate, Cleaning fee, etc to provide more details via SMS for co-workers who don't use email frequently.

    1 vote

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  6. A guest booked, left early and vacated the house for 2 weeks. The reservation was confirmed and paid. As a PM, I want to open the rest of the dates (2 weeks) without having to cancel or modify the booking.

    2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  7. Please create the option book within a specific period of time, from when the code was sent. i.e. when a guest checks out, they can receive the greatest discount to book with 72 hours of their stay. This would stimulate return bookings. I have seen these offers work at the end of a conference or the like. The best time to book your next trip is while you are enjoying your current one.

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  8. There is no delete function available now. Owners main page needs more functions from that page. Like listing all Owner names from there!

    25 votes

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    received  ·  1 comment  ·  Owner Portal  ·  Admin →
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  9. not full day, part time, some hours only for example 5 hours

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  10. 1 vote

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  11. When I extend the hold on the pipeline if the date range is occupied with another hold, the system shows the error pop-up window that says internal server error
    => would be better for the pop-up window to say "There is already an active open hold for this listing"

    1 vote

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  12. I'm working on the pre-arrival form. Some custom fields apply to one property but not the other. The problem is I don't have the ability to customize the pre-arrival form between properties. For example - for one property I need to know certain things. I don't need any of these questions for the other property and would prefer to send them a pre-arrival form with less customization.

    12 votes

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  13. I would like to have the ability to receive attachments from guests through the inbox.

    18 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  14. 3 votes

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  15. Date Type as:
    - Check-in Date
    - Check-out Date
    - Reservation Date
    - Lead Creation Date
    - Occupancy Date

    Some people would need to set up Fees/Taxes for specific date range, this filter would be much helpful. Otherwise, they have to issue the refunds for those inapplicable reservations which is not really an ideal choice

    4 votes

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  16. I have a number of partnering owner that they would prefer a better financial view of their income, booking ratios as well as other related financial data.

    6 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  17. When a potential guest looks at my nightly rate and breakdown on VRBO or DBS it only shows them a nightly rate because all of the fees are distributed into that nightly rate. Taxes can be shown separately, I have no issue with that

    10 votes

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    under review  ·  6 comments  ·  Channels  ·  Admin →
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  18. It might be confusing between Minimum nights and weekend minimum nights in property settings. I just think people will think that the minimum stay requirement would override a minimum weekend requirement.

    It would be great to show a more detail in the tooltip to inform users that weekend minimum nights will override minimum nights field.

    1 vote

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  19. To reduce the number of clicks, and back/forth navigation, it would be optimal to have a left navigation pane on the PMP so that the user doesn't have to click on the drop-down menu each time we want to go into another category. Idea from: str@nopaliproperties.com

    2 votes

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    1 comment  ·  Other  ·  Admin →
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  20. At the moment, for special offers that came from a pre-approval lead, the management fees and pet fee was included directly to rent total.

    Now, when pulling the report, we couldn't pull the breakdown of Management fee and pet fee for this booking. I'm thinking of the Fees/order adjustments but I can't come up with an idea to make the rent total to be reflecting the correct amount.

    3 votes

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