1709 results found
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Ability to add early check-in or late check-outs as upselling items after the booking has been confirmed
I would like to have an option that someone can add an early check in or late check out in a template email that can be set up as a trigger. It would be most helpful if the trigger went out for those who did not have a same day check in and out for the property.
I would like this to be something they can add on the night before check in and night before check out. The current feature seems to be more for during bookings.2 votes -
Master-sub relationship enhancement
I have one master and 2 sub units.
For the majority of the booking window, I only want the master to be bookable while keeping the two subs totally blocked. If the master hasn't been booked and we're under 2 weeks from the stay date, that is when I'll unblock the two subs and have those be bookable.
Currently this needs to be done manually.
4 votes -
Group templates and triggers
Group templates and triggers by specific property or unit number.
22 votesAbility to sort the triggers table is planned.
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Payment of Long-term Airbnb reservations (from 28 nights) needs updating correctly in Hostfully.
For Airbnb reservations from 28 nights, Airbnb will split the payment into 2 transactions but in Hostfully there's 1 transaction and it shows as fully paid at the beginning while it is not.
Payment of Long-term Airbnb reservations (from 28 nights) needs updating correctly in Hostfully.
3 votes -
Create trigger to send at specific hours
At the moment, I couldn't create an automated message that goes out to guests between the hours of 10pm - 8 am.
The idea being that I'd like to have some "off hours" in my business..
So if a guest messages us during "off hours" then an automated message goes out to them and says something like "thank you for checking in with us. We are away from our desk right now. If you have any issues we will answer them promptly at 7am. If you are experiencing an emergency, please call _____"I know that a few of your…
4 votes -
Show tax on a tax on the same line with tax itself, basically, the total tax
Hi team,
At the moment, on Order details page, it shows the detailed breakdown of each tax, and tax on a tax is on a separate line.
It's your current design and it's not possible to change on UI for now.
However, we'd like to show tax on a tax on the same line with tax it self, basically, the total of each tax, instead of having 2 lines for 1 tax.
it's more the details for customer invoicing that we are interested in.
3 votes -
Add the Rental Conditions as a mandatory field to agree to and sign when processing payments
We would prefer that the guest simply be forced to sign the rental agreement when they book —or— when they make their second payment.
3 votes -
2 votes
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Support Trunble bedtype in bed settings
I want to add a trunble bed with 2 twins in the settings, but there's no such option
1 vote -
Multiple cleaning fees on direct channel
I want to be able to send long-term and short-term cleaning fees to direct channel, similar to Airbnb.
1 vote -
Remove confusing default wordings at check-out flow
Once a guest places a booking, there's a message popping up: "Now, you can check your booking details and prepare your trip, start your free Hostfully account"
That’s strange wording, even for users using the out-of-the-box website (e.g Boostly).
the guest doesn't really know or care about "Hostfully" and that Hostfully goal is to support PM customers in enhancing the brand, not trying to compete with PMs to "own" the guest Please remove that language.
3 votes -
Allow for different commission rates per owners
I have multiple owner who have multiple properties with us. A few are in different areas and fall under a different commission bracket. Currently, there is no way to change commission rates for the property; instead it is connected to the owner. This complicates or eliminates our ability to utilize the financial reports.
15 votes -
Scheduling security deposit payments
We should have the ability to Schedule. Hopefully should also work with payment systems to negotiate a refund on the transaction fees.
24 votesNote that we already support holds, they are called "Additional charge" - please see documentation at https://help.hostfully.com/en/articles/3032124-using-the-additional-charge-option
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Show HVMI host charge in the break-down fees, alike Airbnb.
As a VRM, I'd like to see the Host fee from HVMI so I could know how much they take from each reservation
5 votes -
1 vote
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Embed travel insurance option onto checkout flow
Embed travel insurance option onto checkout flow.
1 vote -
See the availability on one calendar when making reservation on DBS
on the direct booking site, I want to see all properties in one calendar and then see availability and then book.
1 vote -
1 vote
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Sort jobs in the Service Provider Portal so that soonest job is at the top of the screen
Allow jobs in the Cleaners Portal to be sorted so that the soonest job appears at the top of the screen. Our cleaners have many jobs and its a pain for them to have to scroll to the bottom of the each each time. Thanks
8 votes -
Add an "are you sure" tab when you toggle off an integration
To have an "are you sure" tab before an integration can be turned off. It should not be so easy as to click it when scrolling through the integrations on my phone.
4 votes
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