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  1. If I add a note to a guest's Lead Details there is no way to know if notes have been added. If there are any other significant messages or other information that needs to be highlighted there is no way to do it.
    Right now at shift change each person has to read every message and look for notes of every guest since their last shift.
    If we could turn on a star or color dot next to the guest's name in the left column an admin could quickly scroll down the list and see which guests need attention.
    To…

    5 votes

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    1 comment  ·  Inbox  ·  Admin →
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  2. When altering an Airbnb special offer booking from Pipeline, alteration (by choosing 1 more nights) kinda reset calculation to default ones, which is higher then the original quote guest books.

    This will cause confusion to guest as they see the price is way much higher than it should and possibly guest can cancel. So when altering a special offer, the original quote should remain plus the additional rent for extra nights added which would be more helpful.

    2 votes

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  3. It would be helpful to send how much the guest paid and per per-night pricing by SMS messages to the owner

    2 votes

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  4. 7 votes

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    received  ·  2 comments  ·  Calendar  ·  Admin →
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  5. Automatically send out Invites to guests to use the Hostfully messaging portal right when a guest has booked directly. (Currently this has to be done manually).

    4 votes

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    received  ·  0 comments  ·  Guest Portal  ·  Admin →
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  6. Currently, sub-properties in Hostfully inherit the payment processor settings from their master property, meaning all payments are routed through the master’s Stripe account.

    For property managers who operate multi-unit listings, it would be extremely helpful to allow connecting different Stripe accounts directly to sub-properties without unlinking them from the master.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  7. 1 vote

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    0 comments  ·  Other  ·  Admin →
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  8. I'd like to have a portal guests can use to let me know of maintenance issues.

    1 vote

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  9. Currently, after sharing the owner report via email, the name of the report file shows as "Owner+[Owner ID]", so I would like to have the ability to customize the owner report name when sharing via email.

    1 vote

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  10. Ability to modify the guest information field in rental agreement (name, email, phone number).

    At the moment, if email field is blank for Airbnb booking, it appears as "null" instead of blank.

    1 vote

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  11. Possibility to add guest address in enhanced reports

    12 votes

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  12. There are essentially 2 cases / types of owner adjustments:

    Case 1 – This case applies when the agency pays for a service.

    Current owner adjustment Records a cost incurred by the Agency and does the following

    Deducts Owners payout

    Increases Agency payout

    Case 2 – This case applies when the agency pays an invoice or service from the owners Trust account with the owner’s permission or as a request

    Agency pays for a service, like landscaping/weed control, from the Owners Trust Account

    Deducts from Owners payout to keep the Trust account balanced

    Agency payout is not affected as we…

    1 vote

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  13. Some taxes in France should be collected for adult (+18) guests only.

    1 vote

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  14. I would like to request the ability to transfer payments between bookings. We recently had an issue where a guest had to be moved to a different property. We need a feature that allows us to transfer the payment from their original, canceled booking to the new one.

    1 vote

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  15. In Publishing tool, there are calendar link but sometimes we need to block visibility to that link so there should be a button to enable view / disable view for Calendar link.

    2 votes

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  16. Allow the Property Sales Manager to view order details.

    1 vote

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  17. Don't show the state on the direct booking site

    1 vote

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  18. Have the ability to hide prices once guests have entered their check-in and check-out dates in the search.

    1 vote

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  19. Add Order Number variable with 7 digits in the template

    4 votes

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  20. Pm provide us with the followibn details on their idea>

    Your documentation says that you are integrated to Dropbox Sign which is not correct, according to them. I am looking for a way to have my agreements signed and initialed (after certain paragraphs) before a rental agreement is finalized. Your current method will only collect a final signature. Signatures and Initials (both) make the form more legal.

    For legal reasons I would like the to be able to initial key sections of the agreement.

    2 votes

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