1658 results found
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Enable to edit the email content when sharing the report with the owner
Enable to edit the email content when sharing the report with the owner to make it more professional and personal
2 votes -
Add condition if the rental agreement has not been signed and check in is X days away
I want to have the trigger condition to send the message out only if the rental agreement has not been signed.
For example, I’m sending out reminder messages to them to sign the rental agreement closer to their stay but I don’t want these to go out if they’ve already signed, so as to not bother them. I’ve been manually deleting these future messages
22 votes -
2 votes
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Hourly Pricing Option for Listings
It would be beneficial to introduce the option for certain listings to offer hourly pricing. While it's understood that not all channels may support this feature, it would be valuable for direct bookings. This would enable us to rent office spaces, boat rentals, and other offerings on an hourly basis instead of nightly, providing more flexibility to our users.
1 vote -
only show properties of the agency on the DBS map
At the moment, it's showing the properties of other agencies that we don't manage on the DBS map. It should only show my properties
1 vote -
Add a condition when a guest leavesa good review posted in triggers
We'd love to have a trigger condition to send messages to guests when they left a good review
1 vote -
Modification of scheduled messages
On the "Scheduled Messages" tab, we should be able to modify a message that is scheduled for a guest. For example, If I have a guest pay for an early check in, I should be able to modify their scheduled messages to show their new real check in time. Right now the only option is to delete a scheduled message and then we have to remember to go in and send it manually at the time it would have normally been sent.
86 votes -
NO - what I am saying is that Hostfully needs to ADD an event called Pre-Arrival form submitted
NO - what I am saying is that Hostfully needs to ADD an event called Pre-Arrival form submitted
we have tried creating an event called booking confirmed with the pre-arrival as a CONDITION and it does not work
3 votes -
Update the property name on pipeline when modifying BDC reservation
Current behavior:
when a booking.com reservation's property is changed,
=> the roomId is changed on Pipeline.=> The property name need to change manually in Hostfully.
Request:
When one reservation modification has been made, the change should be applied for both roomID on Data tab and the property/unit name on Lead Details page. Otherwise, it can confuse users.
1 vote -
Restrict checkin/ checkout time options in Pre-arrival form
In Pre-arrival forms => Estimated arrival time, there are multiple options which is earlier than Property default checkin time so user can select the checkin time that we cannot accommodate.
For example, checkin time is 3:00 PM but they can select 2:00 PM or earlier.
Is there any way we can restrict the option to select there to make sure only fews option for checkin and checkout time can be selected?
6 votes -
Triggers related to jobs starting time
Be able to create triggers (notifications) around timing of Jobs. For example, be able to send a reminder to a service provider X number of hours before a job.
(when the job is not tied to each guest or specifically to a check-in or check-out, we need the notification tied to the job specifically)
1 voteThank you for suggesting.
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Report Request: Failed refund Report
Please create an easier way to print a failed refund report.
1 vote -
Be able to get a report for Due Owner (Net) after the adjustment
There should be a report that collects all Due Owner (Net) amounts after adjustments from all owners. This way, the finance team can process payments to owners in bulk.
This approach will be more convenient for accounts with many properties and owners.
2 votes -
Be able to show the Rental rate only on the Direct Booking Website
Have the ability to select to show the Rental rate only OR the whole price including the Fees & Taxes on the Direct Booking Website to show the competitive prices and attract the potential customers
3 votes -
Add customer's email to Stripe payment data
When a guest purchases an item via Guidebook Marketplace, we receive an email notification with the guest's name, guest's email, and transaction ID.
However, when we go to Stripe and look for the transaction, there is no email or guest name linked to the transaction. It's hard to tell which payment is from which guest. Therefore, adding the customer's email and name to the Stripe payment would be great.
3 votes -
Do we have any way on how to run the report for the calendar blocks we have? Thank you!
Do we have any way on how to run the report for the calendar blocks we have? Thank you!
4 votes -
Ability to adjust the daily report's export time
is there a way for the daily report to go out at 8am instead of around midnight?
3 votes -
Order statement variable
bring the real information, not the total order amount. If the guest already paid something to be discount. I wish it could be automatic. Show a real statement, without have to include an extra line. What I understand is that, each time I need to send a statement to a Guest, I should include an extra line.
8 votes -
3 votes
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Billing information
As a paying customer I need to have the information about my subscription charges, I need to understand when is the subscription expiring, what is my balance and how much extra I am paying for adding the properties. By not having a transparent information and not having access to it, I don't have trust to the platform, it is difficult to plan and budget my expenses. It benefits both users and platform to have transparency and
honesty. This is critical information that should be easily accessible to the users10 votes
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