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1907 results found

  1. Expose balance field via /orders endpoint

    Easier for certain workflow. As of now, the only option is to use GraphQL for that.

    1 vote

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    0 comments  ·  API  ·  Admin →
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  2. Have a report for all clients that do not have signed rental agreement

    Have a report for all clients that do not have signed rental agreement

    3 votes

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    0 comments  ·  Property settings  ·  Admin →
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  3. Massively edit properties name´s

    edit all the nicknames for my properties? as opposed to going into each property 1 by

    2 votes

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    0 comments  ·  Property settings  ·  Admin →
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  4. Instant booking or Booking request, depending on guest reviews

    1 vote

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    1 comment  ·  Direct Booking Site  ·  Admin →
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  5. Discount to properties without the need for a code

    be able to offer/provide a discount in either currency terms or percentage to any given properties or property over a designated period of time without the need to have to ask guests to apply a code or manually reduce the pricing which then doesn't show it as an offer/discount.

    1 vote

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    0 comments  ·  Discount Codes  ·  Admin →
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  6. Show reason for block on calendar rather than having to click into block to find out.

    Visualise in calendar what block is for rather than having to click into it.

    16 votes

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    3 comments  ·  Calendar  ·  Admin →
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  7. Be able to print guest conversations

    inbox data - Print button

    3 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  8. The ability to resend/reset the Pre Arrival form if guest uploads wrong ID

    We are finding that some guests will upload a selfie or a piece of ID without a photo (even after explaining this in the message.)
    Currently, we have to contact Hostfully to reset the pre arrival form as we cannot reset it or request that the guest complete it again.

    20 votes

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    received  ·  0 comments  ·  Guest Portal  ·  Admin →
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  9. Track how many guests left a review

    We can view the reviews but didn't know how many in total have left a review. We need a report for it.

    1 vote

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    0 comments  ·  Property settings  ·  Admin →
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    received  ·  AdminSteph (CTO, Hostfully) responded

    The system provides a review count on the Property Settings page, but not a report at this point. We're considering adding this. In the meantime, you can also check out our partner Revyoos, specializing in review management: https://www.revyoos.com/w/

  10. Be able to add "Breakfast included" in Booking.com rate.

    Have the possibility to add the breakfast included in the Booking.com mapped rate.

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  11. Be able to change the error message in DBS when a guest tries to book

    When a guest enters dates that don't meet the requirements, instead of showing the error, like "Booking lead time requirement is not met", be able to customize the message. For instance, "call THIS NUMBER to schedule a same day booking" to have the chance to convert the booking.

    1 vote

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    0 comments  ·  Direct Booking Site  ·  Admin →
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  12. One inbox per direct booking

    Inbox should have one inbox thread per direct booking to avoid miscommunication

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  13. Ability to customize buttons and colors of the calendar widget

    Ability to customize buttons and colors of the booking widjet

    5 votes

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    0 comments  ·  Widgets and Forms  ·  Admin →
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  14. Import past bookings with all the information so that it shows on the inbox instead of appearing "unknown".

    At the moment, when importing past bookings, they are shown as unknown in the inbox, and the PM has to manually update them from the reservation.

    7 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  15. Show the tab where the property's links to each channel are displayed at the property level of the Multi-unit.

    Currently, we can find the links to view the listing on each published channel by going through the Calendar and clicking on the unit type. It would be practical to also be able to view them within the Properties section, in the same way it works with standalone properties, for example.

    1 vote

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    0 comments  ·  Multi-Unit  ·  Admin →
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  16. Arabic as Language in templates

    Add Arabic as Language in templates

    1 vote

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    0 comments  ·  Templates and Triggers  ·  Admin →
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  17. Improve Booking flow of Vrbo reservation

    At the moment, a confirmed booking from Vrbo with success transaction is imported into Hostfully as NEWINQUIRY . Then the start of processBookingRequest method, we set the status as QUOTESENT. After the payment has been processed successfully, we change the status of the lead to BOOKEDBYCUSTOMER and then we thrown the NEW_BOOKING event.

    This causes both triggers for 'booking inquiry' and 'booking confirmed' fired for Vrbo confirmed reservation which confuses our guests and miscommunication. Some guests may not be happy because they're asked to pay while they have done it already.

    1 vote

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    0 comments  ·  Templates and Triggers  ·  Admin →
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  18. Triggers run for inactive properties

    Trigger should fire for inactive properties. We deactivate the properties temporarily, but there are active reservations and we need automated messages sent to guests.

    1 vote

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    0 comments  ·  Templates and Triggers  ·  Admin →
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  19. Ability to flexibly remove turnover day for some specific dates

    At the moment, it's not possible to open up a date which is turnover day, even when we uncheck the box "Prevent check-in on that day".

    The only way is to change Turnover day to 0 temporary if there's any specific guest wanting to book that date, then quickly change it back to 1.

    We want the Ability to flexibly remove turnover day for some specific dates

    17 votes

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    received  ·  2 comments  ·  Property settings  ·  Admin →
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  20. Support on sending SMS to Philippines number so MFA can work with SMS option

    We're in Philippines but SMS messaging does not work for Philippines number so we can only use the Email option for MFA.

    5 votes

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    started  ·  0 comments  ·  Agency Settings  ·  Admin →
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