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Property Management Platform - Web

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1658 results found

  1. Have a option to hide the property in central calendar.

    2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  2. Be able to modify a lead without changing price

    1 vote

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    • Public Name in Hostfully only allows up to 49 characters, while Airbnb allows up to 50 characters. I can't type the 50th character in Hostfully.
    • Long Description in Hostfully allows up to 499 characters, while Airbnb allows up to 500 characters.
    1 vote

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  3. 4 votes

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  4. Add more logs to find out the root causes for disconnection with Integrations/channels. Create a fail alert if a service disconnects without user initiation for over 5 minutes.

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  5. Guests message at all hours of the day and night and while we would love to respond, often times, answers can wait until the next day. We would love it if we could set up a triggered message that would auto respond to a confirmed guest during out of office hours. In that message, we could certainly include information about emergency contacts if appropriate for the situation. Please add this so that we can have days off!

    3 votes

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  6. It looks like we had an Airbnb message that may have errored because the word "google" was in the message and it was not yet a confirmed reservation. The error message would be more helpful if it describes what the problem is.

    5 votes

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    received  ·  1 comment  ·  Inbox  ·  Admin →
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  7. It would be really useful to have some call to action options that can be added to the custom templates for guests to be able to click to do things like send WhatsApp, SMS, Call, or email.

    2 votes

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  8. My cleaners see blocked dates as well as booked dates as the same color in Service Provider portal calendar, so they never know if its a check out or just a blocked date.

    It's much more helpful if we can have different colors for bookings blocks in SP portal.

    7 votes

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    received  ·  0 comments  ·  Service Hub  ·  Admin →
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  9. At the moment, if property type is "boutique hotel", the available listing types are "private room" and "shared room". I want to choose listing type "entire home", so that it's displayed as an entire place, rather than a room on Airbnb. We don't want guests to think it's only a room. It's the entire hotel.

    2 votes

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  10. Support HEIC file uploads for listing photos. Currently I cannot upload photos directly from my iPhone as they are default in HEIC format. Once I convert them to jpg some of the channels like booking.com say the photos are not high quality enough. Supporting high quality HEIC photo uploads would save a lot of reformatting and mucking around on the admin side of things when we just want to quickly update amenity photos or photos of the local surrounding areas where we won't necessarily have the professional photography photos. Thank you.

    1 vote

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  11. At the moment, it's not possible to manually override the agreement/manually mark that guests have signed the rental agreement. 90% of our reservations imported already signed a rental agreement and we do not want guests to have to resign it. The guests will not send access information if they have not signed it.

    Having ability to mark Rental Agreement as Signed manually would be very helpful, especially when onboarding customers.

    7 votes

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  12. it is a design choice, we do not match threads with reservation but guests, and not direct relation to leads. But as an improvement we may select the most recent reservation to send message

    2 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  13. We need to direct people to make reservations at a specific set of properties, however, the only link that we have from Hostfully gives access to all listings. We would like to create a link to direct to 6 listings only.

    1 vote

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  14. When receiving a Vrbo cancellation request, as a Property Manager, I'd like to have the ability to accept or decline it in Hostfully instead of being received the notification that it's cancelled without my notice

    7 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  15. Choose your dates for when you'd like the automation of enhanced reports to be sent out via email / owners portal. E.g. 5th March to start sending out a monthly report.

    2 votes

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  16. I want to able to import calendars into your system via Ical even the calendar was empty.

    2 votes

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    received  ·  0 comments  ·  API  ·  Admin →
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  17. 3 votes

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  18. When updating pricing manually it would be nice to have notes that remind me when school holidays are as well as events and bank holidays etc. Otherwise, I find myself reducing/adjusting pricing that shouldn't be changed.

    3 votes

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    0 comments  ·  Calendar  ·  Admin →
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  19. As a VRM, I want to run an owner report for all properties into one report (not separate owners as of now) for myself and accountant use.

    11 votes

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