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Property Management Platform - Web

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1728 results found

  1. Inbox > Toggle guest names on left - when you reach the bottom of the list - you need to scroll up to check the messages.

    My suggestion is - that the list of guest names should have a separate column for browsing up and down and not the page itself. This will give the user an easier view of the new messages or the topmost messages of each guest

    2 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  2. The Booking Window minimum can be 1 month. We'd like 2 weeks to be the minimum.

    2 votes

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  3. Have check-in/out filters in the calendar

    2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  4. They ONLY send a review reminder or a review request IF the guest has not yet written a review

    This prevents the user from getting an annoying message about "hey can you review us" when he/she has already reviewed their stay.

    1 vote

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  5. We do not allow Saturday check ins and we are trying to use the booking widget - However, it looks like our Saturdays are blocked off of our calendar, which will be a deterrent to guests from even trying to book.

    It’s not about the ability to block certain days, but on how it’s displayed on the booking widget to avoid the misconception that the days are “booked” already.

    For example. on Airbnb booking widget UI,

    • Strikestrough days=booked,
    • Greyed out= unavailable from host,
    • Bold black= available

    In Hostfully widget, all unavailable dates are greyed out, regardless of the reasons (booked,…

    6 votes

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  6. is there a way we can add colours in the booking on the days we want cleaned for example, so the cleaners can just look at the calendar and see what days they need cleaned?

    2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  7. When updating Description tab, it gives error "The limit for number of characters for summary field is 500 inclusive". It appears there's no Summary field. The error is referring to Long description field.

    It'd be more user friendly if you can specify which field needs to be updated, Here in this case: Long description field.

    2 votes

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  8. 1 vote

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  9. I'd like to be able to authorize a guest's card for (example) $500, but only capture the funds if there are damages. Otherwise, the credit card releases the hold.

    12 votes

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    0 comments  ·  Payments  ·  Admin →
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  10. At the moment, it's not possible to manually override the agreement/manually mark that guests have signed the rental agreement. 90% of our reservations imported already signed a rental agreement and we do not want guests to have to resign it. The guests will not send access information if they have not signed it.

    Having ability to mark Rental Agreement as Signed manually would be very helpful, especially when onboarding customers.

    5 votes

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  11. We would like to have this option since we charge a different commission rate for stays over 29 days

    1 vote

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  12. Currently I can't import property description from Airbnb to Hostfully due to unsupported locale "es". Hostfully map descriptions based on the languages Hostfully supports, but ‘supporting’ limits to the language, whereas Airbnb works with full locales like es_ES. In the meantime, I have to manually add description to Hostfully.

    4 votes

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  13. When receiving a Vrbo cancellation request, as a Property Manager, I'd like to have the ability to accept or decline it in Hostfully instead of being received the notification that it's cancelled without my notice

    5 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  14. We want to add a tim based condition on the length of stay.

    E.g For a 1 night stay, our check out message is sent out the day the guests check in because it's set for one day before check out. On most stays that works well, however on a single night stay it gets messy because the guests receive check out details before they even get to check in

    1 vote

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  15. Currently, the maximum hours is 168 which is 7 days. Sometimes, people want bookings made more than 7 days prior to the arrival date

    3 votes

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  16. My booking widget is attached to different websites. I want to know which website the booking has come from (where the booking calendar widget is) so I can provide different commission rates to different websites.

    At the moment, the website source is only visible when leads arrive to dashboard page, it's hard for us to check how many bookings are there.

    3 votes

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    planned  ·  0 comments  ·  Dashboard  ·  Admin →
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  17. Give owners access to the amenities and photo page. This would allow PM's to invite the owner during the onboarding process and have them populate these pages for quick and accurate onboarding. Right now our owners need to fill out a lengthy onboarding form and then it manually has to be entered into hostfully. When these items need to be updated the owner can simply handle it rather than emailing staff to take care of it.

    5 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  18. More details: I want to export all of my reviews so I can utilize them in copy and other materials. Also, I have a tool that uses AI to analyze the details of my reviews so I can see what people generally like and/or can improve on.

    1 vote

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    0 comments  ·  Reviews  ·  Admin →
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  19. 1 vote

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  20. It would be useful to have a "Send Now" option on Scheduled Messages for example for those guests who want their check in instructions early.

    26 votes

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