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  1. 2 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  2. When the guest chooses a date range not match the minimum stay. I want that if the text which potential clients see when there is no availability (for example bc of a minimum stay requirement) can be manipulated. We want to be able to change that text so guests may change their dates or minimum nights.

    2 votes

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    0 comments  ·  Channels  ·  Admin →
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  3. The price on the search result page should reflect the discount when the guest applies the matching date range with the discount condition (as shown on the individual property page).

    3 votes

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  4. I want to concatenate First Name and Last Name columns in reports. however. the current formatter doesn't support "Text" (only Number, Percent and Currency) are available

    2 votes

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  5. 2 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  6. Give Service Providers, specifically cleaners, the ability to report to the agency any issues with a previous guest and be able to provide pictures and estimates of remediation, within Hostfully, so that they are all linked, instead of having to do this outside Hostfully.

    13 votes

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    planned  ·  0 comments  ·  Service Hub  ·  Admin →
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  7. It would be nice if the hero image on the webpage worked with the phone image. I created a hero image in Canva. Looks good on webpage, but really bad when you pull up DBS on phone.

    3 votes

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  8. Need seasonal extended stay discounts that work across channels. Currently only have option for direct booking. My property is in Florida - I want to market it for extended stay during down season only. I do not want the extended stay discount during peak season. For example - I just had a guest book via airbnb for a 13,000.00 discount using the extended stay discount set up at the property level on hostfully. Airbnb allowed me to cancel with a waiver, but they said the would not allow it again. I had to turn off the extended stay discount. I…

    5 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  9. Other countries consider "weekends" to be more than just Friday and Saturday.

    6 votes

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  10. This would make things easier if the client is doing their books on a cash basis vs. an accrual basis.
    Currently, the sales receipts are pushed over when the sale is made, not when the cash is received, which is the accrual method.
    What I have to do, currently, is adjust every sales receipt to the check-in date. If a guest purchases a stay in 2023, for example, but doesn’t check in until 2024, all of those taxes, fees, rental amounts, etc., paid out to the host have to be adjusted.
    Matching the check-in date would automatically put the amounts…

    3 votes

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  11. I should be able to send a message related to the order from the order screen.
    I should also be able to send a guest message from their customer info page.

    1 vote

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  12. Make all sections of a listing page as moveable widgets so that an operator/manager can decide how to order the information on public listing page. This will greatly improve marketability and ensure that the information that guests find most important is closest to the top. For instance, after "Description" should come "The Space," "The Neighborhood," and then "Other Things to Note" far below the fold -- closer to the House Rules Section.

    8 votes

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  13. To have a check box that offers a refund other than just a check box for the refund confirmation.
    Maybe even a space to give a reason for that refund so you can refer back to it if there is ever an issue that arises.

    1 vote

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  14. The preferred method must be "reply in same method as received" This is should default set to "Reply same as received" with and option to change. Also any messages or replies should have a Send Later Option (pop up calendar and time) to encourage working messages replies that may be too late or untimely (midnight text) are NOT good but the guest needs to be answered.

    2 votes

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    planned  ·  0 comments  ·  Mobile App  ·  Admin →
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  15. As a PM, I receive this email when a payment fails (attached herein). There is no guest or reservation identifier and I need to do further research to figure out what reservation this relates to. It would be great if Hostfully can add the guest name and reservation UID to this system message.

    I tried to manually add those two items to the system template but those variables are not available for this template.

    10 votes

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  16. I would like the ability to add a checklist to each guest. I currently use a checklist that I mark off for each guest, but it is in excel. I would love to be able to link a checklist to each guest so that I see it within Hostfully and I don't have to go outside of the software to utilize it. Is this possible, or is something like this available within Hostfully now?

    1 vote

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  17. Could you add the new column showing the total number of bedrooms on each listings to the report?

    We need to conduct an internal analysis on the performance of each property according to their typology (studios, two-bedroom, three-bedroom, etc.) in order to define different commissions based on the property type. I believe this is the only way to determine it.

    1 vote

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  18. Currently, the ignore tax charge for over 30 days is only applicable for Vrbo and Hostfully channel. I want it to be applicable for HVMI.

    3 votes

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  19. Hey,

    We have access to a webhook which tells us when dates are blocked out but there isn't one for when the dates are removed.

    We currently use the webhoooks to be notified of new/cancelled bookings and new blocked dates. Our internal system gets updated with the dates but once the blocked dates are removed our systems do not get notified of this change.

    It would be great if it could register an update to the webhook "BOOKING_CANCELLED" or even have a new one that we can set up.

    Cheers
    Jamie

    8 votes

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    1 comment  ·  API  ·  Admin →
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  20. Every time that I send out a message template and I don't have the custom variable filled out in the area, it will populate with this: [$INSTAGRAM$].
    I want if there wasn't a variable inserted, you could default it to nothing. This is a feature request that I have, please

    3 votes

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