1811 results found
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Policy and Quote Workflow drop down box
Lodgify feature - When collecting payments (before checkout), do we have policy and quote workflow? Where when she selects "returning guest" and she collects less upfront and allow them to pay over a period of time before staying, such as 20%, 30%, 50% etc
1 vote -
2-Way Message Sync
Ability to have 2-Way Message Sync from the API for message/thread accuracy across multiple tools.
4 votesDocumentation at https://dev.hostfully.com/v3.0/reference/createmessage
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Add language selection for a template in Inbox
In the system/custom templates, there's the option to add another language. However, when I want to manually send the templates to Guests in Inbox, it defaults to English. There should be the option to choose the language version in the Inbox.
15 votes -
Improve cleaner assignment
Because we are a hotel with multiple cleaners, we are unable to utilize the turnover function you created. Instead, we have made our cleaners associates so they can view the calendar. I noticed in my dashboard (as manager) I can see a summary of notifications which show which properties have a check out and check in for the day. This is unfortunately not visible to agents... but we would really like for it to be. This would allow our cleaners and maintenance personnel to see exactly what rooms are turning over that day so they can get to work without…
2 votes -
Support Airbnb booking creation date instead of the date they were imported into Hostfully.
Support Airbnb booking creation date instead of the date they were imported into Hostfully.
The imported reservations from Airbnb are showing the lead creation date as the day these reservations were added to Hostfully, not the actual booked-on date. This skews the reports.
4 votes -
Job Status distinguish by colors
I would like to suggest that "new" jobs be a red dot, and "scheduled" jobs be a blue dot, and "done" jobs a green dot.
3 votes -
Setting checkin or checkout un-allowed on Stacked Calendar
I check the new Pricing Calendar and OMG Thats so goood!
I would love to add one small feedback that it would be great if we can also select "checkin or checkout un-allowed" directly from this Pricing calendar instead of going to Property Settings / Pricing tab.
Thanks all.
1 vote -
Seasonal discounts for extended stay
It would be great to offer extended stay discounts that are seasonal so we may use them for the low season. We have interest from guest originating in cold climates to come stay at our property in Florida during the winter months. Currently hostfully allows extended stay discounts but I can not apply that to certain times of year - currently only appears to be on an annual basis. I just had a guest book our property using the extended stay discount during peak season which resulted in a 13,000.00 discount.
7 votesHello Richard, have you tried using the discount code feature we provide? You can create discount codes that are only valid at particular times of the year. You can decide to grant those codes only to guest who extend their stay, or any particular rules you'd want to apply.
You can learn more about discount codes at https://help.hostfully.com/en/articles/4128686-using-booking-discount-codes
Hope this helps.
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Add Pre Arrival Form information to the Guest Database / Guest Information Page
Currently, the Guest Database/ Guest Information page is not particularly useful, but some small improvements could make it an extremely valuable asset.
One of those changes would be to automatically add information entered in the pre arrival forms to the guests info page, and/or linking the completed pre arrival forms to the page.
This would allow us to better monitor our guests, and anticipate their needs.
17 votes -
Ability to require Vrbo Invoice Payment Method even with payment processor
The When a customer is using the Vrbo Invoice Payment Method and they have a payment processor active, they would like to be able to only show the "bill me" option in Vrbo and remove the pay by credit card option.
1 vote -
Automatic blocks after bookings with certain length of stay
We like to block a day after a long-term stay to give us the opprotunity to conduct a full, deep-clean and to address any issues and schedule maintenance.
Having an "auto" block for each 30+ day stay allows this portion to be automated.
5 votes -
Add Jordan's currency (Jordanian Dinar) to supported currency list (Properties > Main Settings)
My properties are in Jordan. I want to add Jordan's currency (Jordanian Dinar) to supported currency list (Properties > Main Settings)
1 vote -
Show more than 24 subunits in stacked and standalone calendars
some sub-units are missing from view in that calendar
1 vote -
Add "additional charge option" for other channels
Security deposit is collected automatically for BDC reservations processed by Hostfully's payment processors (for example: Stripe). I don't want to collect security deposit and would like a hold on the card instead (auth & capture process).
At the moment, additional charge option is only applicable for direct channel. I want this to work for other channels such as Booking.com.
3 votes -
Keep the auto-refund security deposit schedule for cancelled bookings
At the moment, if I setup auto security deposit refund. The schedule will be cancelled when bookings are cancelled. Which is tedious.
I would like to keep the security deposit refund schedule for cancelled bookings, like Airbnb.
1 vote -
Discounts for specific months
Discounts: To have the ability to create discounts that will apply on specific months in all OTA- similar to Airbnb feature.
For example:
April 2023: $3600
May 2023: $3600
June 2023: $3600
July 2023: $3600
August 2023: $36004 votes -
Change Airbnb listing location from General to Specific directly from PMP
As a PM, I need to disconnect the property from Hostfully to change the Airbnb listing’s address as Specific or General. The option to change it is in Airbnb is greyed out when connected to a property management software. We should be able to choose this in Hostfully.
17 votes -
Collect Security Deposit from Airbnb guests
Although VRBO already allows for security deposit collection, having something as well for Airbnb guests would be ideal! Automating a message 1-2 weeks prior to check-in, with a link to an invoice with deposit amount would be sufficient.
It would be up to hosts to communicate properly with guests to set expectations that this invoice will be coming prior to their arrival.
20 votes -
Let hosts subscribe to Hostfully updates
The product release notes are already published on Hostfully's website, so it seems like it should be easy to set up a subscription button that pushes update notifications out as soon as they're posted.
1 voteIn the meantime, you can check out the page https://updates.hostfully.com/
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Real Time Notes Section in Owner's Portal
Adding a notes section for reservations in the Owner Portal so owner's can see in real time notes from PM whether it's changed 5 minutes before the reservation or 1 day before, etc.
4 votes
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