2235 results found
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Policy and Quote Workflow drop down box
Lodgify feature - When collecting payments (before checkout), do we have policy and quote workflow? Where when she selects "returning guest" and she collects less upfront and allow them to pay over a period of time before staying, such as 20%, 30%, 50% etc
1 vote -
Add language selection for a template in Inbox
In the system/custom templates, there's the option to add another language. However, when I want to manually send the templates to Guests in Inbox, it defaults to English. There should be the option to choose the language version in the Inbox.
15 votes -
Support Airbnb booking creation date instead of the date they were imported into Hostfully.
Support Airbnb booking creation date instead of the date they were imported into Hostfully.
The imported reservations from Airbnb are showing the lead creation date as the day these reservations were added to Hostfully, not the actual booked-on date. This skews the reports.
4 votes -
Cancel an auto charge for the 2nd payment for a specific guest or change it to x days before check-in under guest level
We'd like to cancel an auto charge for the 2nd payment for a specific guest or change it to x days before check-in under guest level. For now, it's not possible.
4 votes -
Automatic blocks after bookings with certain length of stay
We like to block a day after a long-term stay to give us the opprotunity to conduct a full, deep-clean and to address any issues and schedule maintenance.
Having an "auto" block for each 30+ day stay allows this portion to be automated.
5 votes -
Show more than 24 subunits in stacked and standalone calendars
some sub-units are missing from view in that calendar
1 vote -
Change Airbnb listing location from General to Specific directly from PMP
As a PM, I need to disconnect the property from Hostfully to change the Airbnb listing’s address as Specific or General. The option to change it is in Airbnb is greyed out when connected to a property management software. We should be able to choose this in Hostfully.
17 votes -
Add balance status on lead "Edit/View" modal
It would be easier and less time consuming to be able to see the balance status from the lead modal directly instead of going to "View Order".
3 votes -
Easily edit font and format in message templates
Please give us the ability to change the font of the messages templates. I copied and pasted my messages I had stored previously, which are not matching the writing style of the variables such as guest name, and it looks sloppy IMO. Or give us the option to match the variable styles or reset to default maybe?
Also, templates sent to Airbnb and Vrbo sometimes have extra spaces or line breaks where they don't show in the template editor in Hostfully
78 votesHi everyone,
Thank you for voting on the idea to edit fonts and formats in templates. I'm excited to share that this feature is currently under development.
In the coming weeks, we’re opening a beta (early access release) to a select group of customers. If you’d like early access, just reply with “I’m in”. When it’s ready in the next few weeks, we’ll enable it on your account.
What’s included in the beta?
We’ve added new functionality to Templates & Triggers to help you save time. In this beta, you’ll get early access to:
* new variables in custom templates
* new triggers
* auto-translations
* improved search, navigation, and filtering
* much more
Your existing templates and triggers will continue to work as they do today and will be automatically migrated. As part of the beta, we’d ask that you:
* use the feature in your normal workflow where…
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Allow Triggers to be sent on certain days of the week as a complex condition
We would like to automate our guest notifications about when to take out the trash and do other day-sensitive communications.
10 votes -
Color code for a transferred guest on calendar
It would be so helpful if we could create a new color code for the calendar so we can know when we transfer somebody over that block has a specific color so we know that it’s not a block that is a transfer from another property
1 vote -
Ability to record real date for manually introduced transactions or ability to modify the date
it'd a crutial feature for us. To export the transactions to an accounting software, I need to be able to build enhanced report templates that contain a column with the real transaction date for all types of payment methods. The fact that we cannot specify the exact date of a payment that has arrived on our bank account by other means than credit card is really problematic.
3 votes -
Drag and drop bookings on calendar
Being able to drag and drop bookings from one apartment to another in the calendar is a great addition
3 votes -
Wynd Integration
Can we get a Wynd Noise monitoring integration?
1 vote -
Possibility to generate a report for each property separately in one click
It would be awesome to have that feature rather than creating a report for each property one by one. We have over 100 properties and it's very time-consuming.
1 vote -
2 votes
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include SD in total showing at the booking page
For now, we're advised by Cedric that the Security deposit is not included in the total amount on the order page but when guests click Book now button > lead to process the payment > they will need to pay the correct amount with SD included. The reason why we don't include the SD is to avoid having a large total, but guests still need to pay for it.
That is not an acceptable reason as it's still misleading to the guests. Why include the SD in the breakdown if you're not going to include it in the total. We…
2 votes -
Allow Service Providers to report issues and attach photos
Give Service Providers, specifically cleaners, the ability to report to the agency any issues with a previous guest and be able to provide pictures and estimates of remediation, within Hostfully, so that they are all linked, instead of having to do this outside Hostfully.
18 votes -
Re-add scheduled emails which have previously been deleted
It would certainly be a handy feature if you could re-add scheduled emails. For example for us, I believe a reason one of the team may have deleted them previously is we were mid-transition into using Hostfully and we didn't want messages going out twice. I'm sure it would useful as well as circumstances can change in which information a guest needs and so it would be helpful to be able to re-add auto messages/emails.
3 votes -
Sample Message Flow
I'd like to be able to see exactly what my messages are going to look like to my guest. A "sample" function in templates and triggers would be helpful here, either just for individual messages or with a "complex condition" where I could say "guest books x-property..." and then see ALL the automated messages that would go out to that guest in the order they'd be sent, with all the variables filled with mock information or information I could provide in that complex condition.
2 votes
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