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1953 results found

  1. Ability to block properties from receiving bookings but still have them active and appear on the calendar to see existing reservations.

    3 votes

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  2. Currently, it's not accurate. I need to be able to add the exact cost of cleaning for accuracy. My cleans cost 48.52 each and I can only add either £48 or £49

    2 votes

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  3. Map property internal name from Hostfully to Vrbo Internal name.

    3 votes

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  4. When we need to transfer a guest’s reservation to a new location, it would be much more efficient if all the relevant information for the new place was sent automatically. Right now, we have to manually find and send everything, which takes up a lot of time. It would be great if, when a reservation is moved—whether before or after it begins—it could be treated like a new or last-minute reservation, and the check-in info could be automatically sent to the guest.

    1 vote

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  5. Here are some examples of comments that could pop up for a guest account:

    Do not book guest – Guest has a history of cancellations or issues.

    Early check-in approved – Guest has confirmed early check-in request.

    Pending pet fee payment – Guest owes payment for a pet stay.
    Special request for quiet room – Guest prefers a quieter location within the property.

    Allergic to certain scents – Guest has a sensitivity to fragrances or cleaning products.

    VIP status – Frequent guest, provide exceptional service.

    1 vote

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    received  ·  0 comments  ·  Other  ·  Admin →
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  6. When there's an existing role (owner / guest / service provider) and they accidentally or not try to create a new PM account, the system should not change an existing role's email automatically (+xxx), or at least should notify the role / associating PM about such change.

    1 vote

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  7. I always need to click on the reports under Recent reports to know the date range I've run, which is time consuming. I want the report to show which date range I've chosen under Recent report, so I don't have to click on each of them to know the date range I ran.

    I also need the ability to adjust the name of the recent reports I've run so I can easily trace back in the future (like I can do in my offline folders)

    2 votes

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  8. 1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  9. 4 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  10. Following this document https://help.hostfully.com/en/articles/5412369-hostfully-unified-inbox#h_8c9770375c

    The event New message in inbox is working for action sending email only.

    As a host, I want this event works for channel message as well.

    It helps to cover the scenario:
    When the guest sent me a message, I want to be able to trigger to fire a automatically acknowledge message to guest. (Ex: I have received your message and will get back soon etc) when you received their message.

    => It helps to save the responding time in my account. (Airbnb has reviewed the host responding time)

    4 votes

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  11. It would be very helpful to have a feature in Hostfully where I can track earnings from offline bookings. However, these offline bookings should not be subject to commission from Beyond Pricing. Therefore, I would like a feature to block these dates for Beyond Pricing but still have visibility into my earnings from these offline bookings.

    2 votes

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    under review  ·  1 comment  ·  Integrations  ·  Admin →
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  12. Would it be possible to forward messages from a guest who booked through an external site to Hostfully?
    I'm referring to the Create Message endpoint: https://dev.hostfully.com/v3.0/reference/createmessage-1.
    Could you provide suggestions on whether the Create Message endpoint could support sending messages with a status of "CREATED"? Currently, it only supports "SENT," which is always treated as sent by the property owner/manager.

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  13. 1 vote

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  14. This feature allows hosts to enforce a specific day of the week - or several - for their guests to check-in on, and subsequently check-out on. It’s possible to set Annual and Seasonal Check-in/Checkout days.

    1 vote

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    received  ·  0 comments  ·  API  ·  Admin →
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  15. Have a specific section for Airbnb Guest Safety instead of Property Expectations in Fees and Policies tab.

    1 vote

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  16. There should be a general search bar on the dashboard. Also the templates page (both system and custom) and integrations page

    2 votes

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    received  ·  0 comments  ·  Dashboard  ·  Admin →
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  17. A software feature allowing users to adjust the tone of AI-suggested responses in a messaging inbox would enable users to modify the style and formality of automated replies to better suit the context of their communication. This feature could offer a range of tone options, such as formal, friendly, concise, or casual, which users can select from a dropdown menu or adjust via sliders. Once a tone is selected, the AI instantly rephrases the suggested response to match the desired tone, allowing for real-time preview and customization. This tool enhances communication by ensuring that AI-generated messages align with the user’s…

    4 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  18. 'You have reserved the following property'. We would like to have a different wording here instead of "Your agreement has been signed"

    2 votes

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    1 comment  ·  Guest Portal  ·  Admin →
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  19. we would appreciate it if we could send pre-approval quotes through hostfully. The vrbo algorithm gives you boosts when you pre-approve renters so having the feature is not only convenient for the renter but also helps promote our listings in the long run.

    5 votes

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  20. Ability to group taxes on the guest interface, so it would not show as separate items. It could be a deterrent because the guest might feel overhelmed seeing they are paying alot of taxes.

    3 votes

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