1683 results found
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Integrate with Houfy
I want to integrate with Houfy, my friends get a good result from this channel
1 vote -
Update Vrbo amenties to include their entire checklist
I had a great conversation with Vrbo yesterday and it came to our notice that Hostfully is not current on Vrbo's amenties.
Many of the basic amenties, such as toilet paper, blender, dishwasher, etc, etc, are not checked off. When I checked under the Property Amenties tab, those only have Airbnb's icon next to them.
How quickly can Hostfully resolve this issue as guest will not want to book if they think basics are not supplied.Also, Vrbo has Bathroom specifics (does the bathroom have a tub, shower only, etc) but I cannot see this in Hostfully's Property's. All I…
12 votes -
Add an inquiry option in the direct booking flow when properties are on Instant Bookings
Many guests have questions they wish to clear up before booking and won't book unless they contact you first.
5 votes -
Owner Agreements
It would be helpful to send the homeowners we represent updated or new contracts, through our management software and have them saved in their owner profiles. This allows us to quickly see where we stand with them, if contracts need to be updated or edited in anyway, without having to use yet another outside service. Its so easy to lose track of all of these separate accounts we need for our business to run smoothly.
t's also helpful that once a new contract has been sent out, it automatically appears in our PMS once it's signed so we know that…2 votes -
Add Lodgelovers.com as a channel
I want to add Lodgelovers.com as a channel. Channel managers don't support this & for iCal Continuous Sync, sometimes there is a delay.
1 vote -
quote
When we send a quote, it is important to see in that quote the discount applied. For instance, I set 10% for more than a week. Instead to change automatically the daily rate, it should show the discount applied as a single line. I believe that Guests would be more inclined to book with a discount.
3 votes -
Synchronize Airbnb's single host or shared service fees in Hostfully
Airbnb has the option to choose to share the Service Fee between the host 3% and the guest 12% OR have the host pay the full-service fee 15%
I don't see any place to manage that option on Hostfully.
1 vote -
Different security deposits for different platforms or ability to change deposit after booking
Ability to control security deposit by platform would be helpful for platforms like Booking.com which sets a maximum for the deposit.
In our case, we usually charge $500 security deposit for direct bookings, VRBO, etc, but booking.com limits it to $300, which is communicated to guests at the time of the reservation. So guests are expecting to pay a $300 deposit whereas their reservation within Hostfully has a $500 deposit due and there is not a way to change it.15 votes -
Create reviews by month and year
When creating reviews from Hostfully, it requires an exact date. I want to list reviews using a month and year without an exact date, like other OTAs.
2 votes -
rate multiplier
The formula for calculating the surcharge at the channel is wrong. Here is the explanation that I had with the Support Team. After that, they ask me to put it in here
many thanks for your feedback. And we can close the case. The problem in this case is that we have 2 different numbers and different situations. The way you explain it and hostfully do it it is right and not right.
I try to explain it:
I have a pizza and like to make my pizza 15% bigger. Than I use your Formular: 100 * 1.15 = 115.…
2 votes -
2 votes
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Customize the percent % at reservation
Be able to customize the percent taken at reservation, or allow percentages in increments of 5s instead of only 10s. Some clients like to take 25% at booking.
2 votes -
Airbnb resolution is agreed upon and accepted.
Automatically add a manual transaction for the order adjustment when an Airbnb resolution is agreed upon and accepted.
2 votes -
Bulk edit property description
I want to be able to bulk edit property description. For example: adding the same verbiage to the Notes section of all properties
2 votes -
Ability for data to export to Quickbooks as accounts receivable records instead of sales receipts
I tried calling Quickbooks regarding the matter and they said that it is not possible on their end to change how the data is coming into Quickbooks. I wish to change the data export settings for Hostfully to allow the data to come into Quickbooks as accounts receivable records instead of sales receipts
1 vote -
Optimize Inbox View
At the moment, I have to go through my inbox list on the left then scroll back up to see the message! It's annoying scrolling down then up. I just wish that it freezes the left side and the top and have the ability to scroll only within the message.
I know about the filtering function but it doesn't really helps solve my concern.2 votes -
Option to prevent certain triggers to fire for returning guests
We have several return guests and I do not want them to have to fill out the pre arrival form and rental conditions every time they book. However, I do still want them to receive every other trigger that we have created for their stay. We wish to have a way to stop that template that includes our pre arrival form from being sent out to specific guests who have stayed with us before. We want them to receive all other triggers that are helpful for their stay with us but we don't want the template that has our rental…
5 votes -
Have a trigger event for Booking updated in Date only
As a VRM and owner, I would like to get a notification when there's a change in checkin or checkout date only, not for number of guests.
4 votes -
Have ability to edit email address in guest profile
I want to be able to edit the email address in the guest profile, it's currently not editable and not reflected in the update of the lead email.
1 vote -
Guest Information Reporting
It would be very helpful to pull in data about guests, age, origin city/country etc for marketing purposes in reporting.
2 votes
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