1771 results found
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2 votes
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Show Booking status under guest name in Inbox page
I would like to see the Booking status: Confirmed/request/cancelled within the guest inbox in the app, similar to Airbnb's innox
2 votesGood idea, we'll add it on our roadmap, thank you for the suggestion.
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The deposit percentage and balance due date on the Payment Request Page should correspond with for Guest Reservation Extension Data
Incorrect deposit percentage and balance due date on payment link when it's extended checkout date
Step to reproduce
- Booking is fully paid
- Extend checkout date
- Send payment link again
- Check the payment information on the Payment link and ensure that the deposit percentage is set to 50%, as indicated on the Property Settings page. This should reflect the actual deposit amount, after any changes have been made. Additionally, please note that the Due Date should still correspond to the original booking date.
We find out this is really confusing for both guests and us. It should be updated according to…
1 vote -
Capture change of order in financial report
Right now, the variable {ORDERTOTALAIRBNB_DIRECT} will extract the total Airbnb amount before the Airbnb cancellation.
1 vote -
Have the variables support the first payment paid in the template
I have payment settings, 10% collected at the time of bookings, and the remaining 90% to be collected 90 days before arrival.
I would like to state the amount of 10% the guest paid in the template (for example: if the total booking is $100, guest paid $10 at the booking, I want to show $10) after the booking is confirmed.
1 vote -
Make more variables work for trigger "New Message in Inbox"
As a Property Manager, I would like to get as much information as possible about the SMS/Email notification upon receiving a new message. It would be better to know which guest [$GUESTNAME$] is sending the message, from which channel [$LEADCHANNEL$]/which property [$PROPERTYINTERNALNAME$].
At the moment, only these 2 variables work for trigger event “New Message in Inbox” because the message is thread-oriented. I want more variables to work with this event.
[$NEWMESSAGECONTENT$]
[$INBOXTHREADURL$]
34 votes -
Owner Financial Report
I have a number of partnering owner that they would prefer a better financial view of their income, booking ratios as well as other related financial data.
7 votes -
Allow to have sound notification for inbox tab
On web browsers, It's difficult for us to keep up with new messages since we don't get notified when we receive them. It would be helpful if we could get a sound or push notification even to aware about the message.
1 vote -
2 votes
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2 votes
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2 votes
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Ability to remove an extra service from a SP in the order details.
I need to be able to delete if we do not have availability for the service or there is an error
1 vote -
Make it easier to read reviews
How do I read these direct booking reviews? I click on them and nothing opens up. Is the only way to read them is to click on "edit"? You want me to read them in that little edit box. That is not a good software design. That edit box is tiny. This wasn't thought out very well. Please create a request for a feature.
2 votes -
Inbox Easier View / Navigation
Inbox > Toggle guest names on left - when you reach the bottom of the list - you need to scroll up to check the messages.
My suggestion is - that the list of guest names should have a separate column for browsing up and down and not the page itself. This will give the user an easier view of the new messages or the topmost messages of each guest
2 votes -
Get owner adjustments to bulk add and update
.I want to get owner adjustments bulk added and updated
10 votesThank you for your feedback. We are currently adding bulk editing to most of the pages and we're considering this as well.
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Allow for Booking Window to be set to 2 weeks out
The Booking Window minimum can be 1 month. We'd like 2 weeks to be the minimum.
2 votes -
Have more filters in the calendar
Have check-in/out filters in the calendar
2 votes -
Manage app notifications
Manage app notifications: a device user can decide what type of notification they get: message, new lead at its basic form, but potentially by property and channels as well.
11 votesThanks for the idea.
What kind of setting would you need for this app notification mgmt feature?
- type of app notification: new lead, new message
- filter to specific channels, specific properties, ...?
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Change error description to avoid confusion
When updating Description tab, it gives error "The limit for number of characters for summary field is 500 inclusive". It appears there's no Summary field. The error is referring to Long description field.
It'd be more user friendly if you can specify which field needs to be updated, Here in this case: Long description field.
2 votes -
1 vote
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