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1667 results found

  1. That hold duration under agency settings affects all properties we only wanted to set one hold duration for at least 24 hours for one guest and property

    1 vote

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  2. Pre-arrival/rental agreement/ payment links generated in Hostfully, are broken when being sent to BDC inbox, we would like to have those links work with BDC inbox so it can looks more professional

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  3. I want to delete a guest from Guest Information page and guests' list (for example: a guest for testing purposes).

    1 vote

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  4. To be able to add specific dates to be set as a "firm" cancelation policy. These dates are during the festivals and I would like to set the pricing and rates to be "Firm".

    9 votes

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  5. Be able to include inactive listings on the reports

    1 vote

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  6. I want to check the lead source - channel of booking on enhance report > Losgicstic report.

    1 vote

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  7. When I change the guest email on pipeline > click on the send message button. I want the original thread (with the initial email) combined with the new thread (with the updated email). It should not open a new thread with no message inside. Thank you.

    8 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  8. 1 vote

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  9. I would like to have a description field only for Airbnb to have the 500 characters limit there and maintain the description field for the rest of the channels so it doesn't affect the description

    13 votes

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  10. 3 votes

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  11. Ability to control security deposit by platform would be helpful for platforms like Booking.com which sets a maximum for the deposit.

    In our case, we usually charge $500 security deposit for direct bookings, VRBO, etc, but booking.com limits it to $300, which is communicated to guests at the time of the reservation. So guests are expecting to pay a $300 deposit whereas their reservation within Hostfully has a $500 deposit due and there is not a way to change it.

    21 votes

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  12. Turnover rule for not allowing same-day check-ins/ checkouts because I don't want a check-out and check-in on the same day.

    Additionally, guests often request a late checkout and an early check in. Having the separation allows me to grant the request and still give my cleaners enough time to service the house.

    1 vote

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  13. Details (owner/property/date range) of a generated report should be shown in Description section instead of the general report name

    4 votes

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  14. Seam.co released a thermostat API to integrate brands like Ecobee, Nest, Honeywell...etc. They also integrate with other PMSs using their API to sync reservations with smart locks. A Hostfully - Seam.co integration would allow wifi-enabled thermostats to set temperatures based on guest check-in and check-out times, thus saving a lot in utility costs.

    1 vote

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    received  ·  0 comments  ·  API  ·  Admin →
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  15. I want to be able to pay utilities every month automatically through Hostfully. For one house, I have to pay 2 bills on a monthly basis, i.e electricity and internet). I want to control when it is paid and also edit the card details on the monthly payment. I want to connect the DEWA and etisalat accounts to Hostfully for monthly payments (these are the 2 firms to which I make utility payments)

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  16. I have a lot of Rules I add one at a time in the Rules section (bottom) of the Fees & Policies on each property.
    Sometimes I want to change the order they show up or just edit one...
    There is no way to do this.
    I have to delete them all and add them all back.
    Feature request is:
    1) Edit existing Rules
    2) Rearrange the order or Rules

    13 votes

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  17. I want to add a trigger to send only to Instant Book.

    1 vote

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  18. 6 votes

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    planned  ·  1 comment  ·  Property settings  ·  Admin →
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  19. We should always consider what the guest has already paid in the order of the same lead, even if the Property Manager changes the property of the lead.

    1 vote

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  20. At the moment, it's not possible to Go back from Manage Local Recommendations section. Please help add a Go back button there.

    1 vote

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