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1771 results found

  1. Ability to set different Agency commission rate according to the length of stay

    We would like to have this option since we charge a different commission rate for stays over 29 days

    1 vote

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    received  ·  0 comments  ·  Property settings  ·  Admin →
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  2. Pre-Arrival form at property level

    I'm working on the pre-arrival form. Some custom fields apply to one property but not the other. The problem is I don't have the ability to customize the pre-arrival form between properties. For example - for one property I need to know certain things. I don't need any of these questions for the other property and would prefer to send them a pre-arrival form with less customization.

    13 votes

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    received  ·  1 comment  ·  Property settings  ·  Admin →
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  3. Importing description from listings with locale "es"

    Currently I can't import property description from Airbnb to Hostfully due to unsupported locale "es". Hostfully map descriptions based on the languages Hostfully supports, but ‘supporting’ limits to the language, whereas Airbnb works with full locales like es_ES. In the meantime, I have to manually add description to Hostfully.

    4 votes

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    under review  ·  0 comments  ·  Property settings  ·  Admin →
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  4. Increase Booking Lead Time more than 7 days

    Currently, the maximum hours is 168 which is 7 days. Sometimes, people want bookings made more than 7 days prior to the arrival date

    3 votes

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    received  ·  0 comments  ·  Property settings  ·  Admin →
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  5. Show upsell items in guest order

    3 votes

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    0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
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  6. Keyboard switch on Mobile App

    Requesting the keyboard on the App do not switch back and forth between Number mode and Regular word mode when doing the 2FA.

    1 vote

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    0 comments  ·  Mobile App  ·  Admin →
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  7. Add more info to system template "Payment failed"

    I got an email saying that a payment had failed, but giving no additional information about the lead. I want to see more info so that I can find the lead and follow up with payment.

    2 votes

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    0 comments  ·  Templates and Triggers  ·  Admin →
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  8. Calculation of the Total Rent to be the nightly rental rate plus the cleaning fee

    calculation of the Total Rent to be the nightly rental rate plus the cleaning fee

    1 vote

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    received  ·  0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
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  9. Implement Grandchild Listing

    The reason the prospect is not moving forward with transitioning from Guesty to Hostfully is due to not having grandchild listing. We have parent child listing, but Guesty allows you to have parent/child/grandchild listing which she needs.

    1 vote

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    received  ·  0 comments  ·  Property settings  ·  Admin →
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  10. More flexibility to split the charge into more than 2 payments

    Hi team,

    At the moment, the system doesn't support splitting 2nd payment into 2 or more payments.

    As a workaround, users should:
    1. Create manual payment link from Stripe > send to the guest
    2. Once the guest pays, Record a payment manually from Pipeline
    3. When the 2nd payment is due, the payment link will be sent to the guest with the correct amount

    That seems like a very overly-complicated way to handle this very simple use case. We would love to have an option to bill card on file and apply to balance feature to the platform.

    7 votes

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    received  ·  1 comment  ·  Payments  ·  Admin →
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  11. Photos caption on direct booking site

    It appears that captions don't appear on direct booking site when viewing photos.
    I’d think it’d be good if they were displayed somewhere.
    They have relevant and important information.
    It'd be great if captions can be shown there.

    5 votes

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    planned  ·  0 comments  ·  Direct Booking Site  ·  Admin →
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  12. Merge specific fees into the nightly rate

    When a potential guest looks at my nightly rate and breakdown on VRBO or DBS it only shows them a nightly rate because all of the fees are distributed into that nightly rate. Taxes can be shown separately, I have no issue with that

    11 votes

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    under review  ·  6 comments  ·  Channels  ·  Admin →
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  13. Payment Information

    It would be nice if there was a drop down for payments received. Instead of only saying charge, maybe it should say Payment or Refund and an additional box that says "Payment Type" (Check/Check#, Credit Card, Other".

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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  14. Ability to set specific prices as length of stay discounts instead of percentages.

    2 votes

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    0 comments  ·  Property settings  ·  Admin →
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  15. Put dates on the whole calendar in the Mobile App

    Put dates on the Calendar in the Mobile APP, it only shows some dates.

    1 vote

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    0 comments  ·  Mobile App  ·  Admin →
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  16. Ability for data to export to Quickbooks as accounts receivable records instead of sales receipts

    I tried calling Quickbooks regarding the matter and they said that it is not possible on their end to change how the data is coming into Quickbooks. I wish to change the data export settings for Hostfully to allow the data to come into Quickbooks as accounts receivable records instead of sales receipts

    2 votes

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    received  ·  1 comment  ·  Integrations  ·  Admin →
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  17. Support date range to schedule reports for Next month

    At the moment, when scheudling reports, we don't have an option to choose Next month for Date range.

    The use is for our service providers to see next months schedule and the only options are last month or this month. I need to send out future booking reports to our service providers (cleaners, snow plowers, etc) and owners as well for them to see a schedule one month ahead of time

    3 votes

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    0 comments  ·  Reports and Analytics  ·  Admin →
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  18. Due Owner variable for templates

    We'd want the amount due to the owner AFTER commission fees to be sent to owners after the booking is confirmed

    2 votes

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    received  ·  0 comments  ·  Templates and Triggers  ·  Admin →
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  19. Preview bit when pasting the DBS link

    The preview bit is the only thing that has never worked from the begining - when we share the link on facebook or imessage, it doesnt show a preview

    1 vote

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    received  ·  0 comments  ·  Widgets and Forms  ·  Admin →
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  20. Instant book but only for <30 day stays

    INCREASE the price for long stays or add Instant book but only for <30 day stays only, not only decrease filters

    1 vote

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    0 comments  ·  Property settings  ·  Admin →
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