1683 results found
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Multiple cleaning fees on direct channel
I want to be able to send long-term and short-term cleaning fees to direct channel, similar to Airbnb.
1 vote -
Remove confusing default wordings at check-out flow
Once a guest places a booking, there's a message popping up: "Now, you can check your booking details and prepare your trip, start your free Hostfully account"
That’s strange wording, even for users using the out-of-the-box website (e.g Boostly).
the guest doesn't really know or care about "Hostfully" and that Hostfully goal is to support PM customers in enhancing the brand, not trying to compete with PMs to "own" the guest Please remove that language.
3 votes -
Allow for different commission rates per owners
I have multiple owner who have multiple properties with us. A few are in different areas and fall under a different commission bracket. Currently, there is no way to change commission rates for the property; instead it is connected to the owner. This complicates or eliminates our ability to utilize the financial reports.
15 votes -
Scheduling security deposit payments
We should have the ability to Schedule. Hopefully should also work with payment systems to negotiate a refund on the transaction fees.
24 votesNote that we already support holds, they are called "Additional charge" - please see documentation at https://help.hostfully.com/en/articles/3032124-using-the-additional-charge-option
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Rental agreement signed before booking
Require guests to sign rental agreement before confirming booking.
6 votes -
1 vote
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Embed travel insurance option onto checkout flow
Embed travel insurance option onto checkout flow.
1 vote -
See the availability on one calendar when making reservation on DBS
on the direct booking site, I want to see all properties in one calendar and then see availability and then book.
1 vote -
1 vote
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Sort jobs in the Service Provider Portal so that soonest job is at the top of the screen
Allow jobs in the Cleaners Portal to be sorted so that the soonest job appears at the top of the screen. Our cleaners have many jobs and its a pain for them to have to scroll to the bottom of the each each time. Thanks
8 votes -
Add an "are you sure" tab when you toggle off an integration
To have an "are you sure" tab before an integration can be turned off. It should not be so easy as to click it when scrolling through the integrations on my phone.
4 votes -
Fix whimstay for quickbooks
Whimstay reservations are sent to quickbooks as if they are direct bookings, going into the agency clearing account. However, Whimstay is actually the merchant of record, and holds on to the funds until the guest arrives (like airbnb). These transactions should be reported to Quickbooks as going into a Whimstay Clearing account.
2 votes -
Sort the Owner list in Report / Filter in Alphabetical order
It's really helpful if the Owner list in Report / Filter can be sorted in Alphabetical order. Imagine we have a lot of Owners and it takes time to find them in that list while Ctrl+F / Cmd+F seems to not be working on this.
2 votes -
1 vote
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Generate the Order URL by a system variable in a report
Currently, there're variables for LUID, Property UID & Agency UID but Order UID or Order URL.
Sometimes Property manages need to take a quick look on the lead order while doing reports, so it would be helpful for them if the Order URL could be generated in reports1 vote -
Enhanced reports Scheduling function should have an option to go beyond 'This Year'
Given that many property management companies book beyond the current year, reoccurring scheduled reports need to have the function to report beyond the current year. At the moment, this is the furthest out you can select when scheduling a report.
1 vote -
Option to include inquiry text in inquiry template notification
It would be convenient to receive the inquiry notification and see in the template the actual inquiry received instead of just being notified there's a new inquiry and having to check the inbox.
1 vote -
Expose and Improve "Place on hold" email template to add booking dates
It would be helpful if the email that we get when a property has been put on hold by a guest would include the dates concerned, not just the property name. Now it looks like this:
Hold requested for LMS 13 PAX by *****@yahoo.com
The property has been put on hold.1 vote -
3 votes
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Integration with Rankbreeze
I'd love a Rankbreeze integration to optimize listings! integrations@rankbreeze.com
2 votes
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