492 results found
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"Rebook this guest" - Does nothing but open a "new booking" window.
Under "Guest Information. "Rebook this guest" does nothing but open a "new booking" window. One would assume that this button would create a new booking for the guest. That it would populate the information that was provided in the previous booking (with updated booking dates, property and guest count)... Fields are blank..
See the attached images.. Not sure if this is a bug or a feature request..
3 votes -
order order fee
We use Zapier integration to pull all booking data. Everything comes through perfectly, however, "Order Order Fees" which pull all other fees are being listed all together and being pulled with text. That is to say, you cannot pull the data with ONLY the fees and also cannot have them broken out by fee. This is a bug challenge when dealing with dozens of properties and bookings. I have to parse that data manually.
What would be ideal is is every fee is its own variable that can be pulled from the system.
1 vote -
Rental agreement should be automatically updated when a reservation is modified
When a reservation is modified to new check-in and check-out dates, guests will receive a balance request, pay via the payment link and need to sign again. When it is completed, we expect the rental condition will have the following information correctly:
1/ New check-in and check-out dates
2/ New total of nights
3/ Signature from the last transaction made from payment link3 votes -
Remove About Hostfully button and Account Icon in Guidebook
If a hostfully guidebook is being whitelisted with a custom URL it should be fully whitelisted. Meaning removing any hostfully wording in the guidebook including the about host fully button in the bottom left corner and account icon in the top right corner.
1 vote -
Calendar view
Change the calendar view from a horizontal scroll to similar to what Airbnb/VRBO does, in which you can see the entire month, on a calendar type setting (not a scroll). Or at a minimum, have different settings for multiple different calendar views.
1 vote -
Preview a new property during the set up process
Have a way to preview your property during the set up process without having to go "live" first. This would enable the manager to preview the look and feel for the end user and catch any mistakes, as well as offer the homeowner a chance to see the property before it goes "live" as well (in the case where a property is managed by a company or another person)
1 voteThank you for this valuable idea. It will be reviewed shortly.
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2 votes
Thank you for this valuable idea. It will be reviewed shortly for inclusion in the roadmap.
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2 votes
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Booking.com should reflect the net amount on Hostfully (as it does for Airbnb)
Booking.com currenly shows as the gross amount earned on the hostfully platform.
Meaning that it currenly shows the total you have made from a booking, including the booking.com commission.
I would like the booking.com comission to not be included in the total. This is exactly how it works with Airbnb bookings.
It should reflect the net amount on Hostfullyature.
1 voteThank you for submitted. This will be reviewed shortly.
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Make pre-arrival forms able to be edited for change after submitted, by hosts
Make pre-arrival forms able to be edited for change after submitted, by hosts
0 votes -
Map widget for custom sites
Would be great to have a map you can embed on custom websites and landing pages!
1 vote -
Check-Ins/Check-Outs Rules
The turnover is not working for us. We prefer to set like a rule that after a check-out to not accept check-ins and another for not check-outs on a check-in day...
A TURNOVER complete block a full day before check-in and a full day after a check-out which means, having a booking on Nov 2-5, 2023, and having a 1-day TURNOVER will accept a check-in on the 7th and we are fine to accept a booking on the next day. We just do not want to have a booking on the same days of check-outs with all of our listings.…
1 vote -
Trigger for when additional nights are available before a guest checks out.
We are looking to send messages to our current guests when there are additional nights available at the property they are staying at. In order to automate this process we would need a trigger that sends the message 1 day before check out if the property is available for the guest to extend their stay.
1 vote -
Email property List
We need for options to customize the "Email property list" option in calendar. Right now is only English and by default it does not show the dates I was filtering.
I'd love to have a preset option with variables and languaje picker.1 vote -
Book by the Hour.
I run a photo studio rental space business with 4 unique studios that require the entire management portfolio of Hostfully. The only caveat is that I need bookings by the hour rather than the day.
Our system is currently using a hodge podge of applications to create our user experience. It would be wonderful to use a singular platform for communicating and hosting our studio renters. I wonder how simple a customer calendar solution could be for this? My requirements are the following:
Replace the check-in/check-out day with a check in by the hour, check out by the hour.
Once…
1 vote -
Integrate guidebook leads with PMP leads
TLDR; Automatically import user information entered via a secure guidebook link into the corresponding PMP lead.
When booking through OTAs, emails are usually not included in the lead information that gets stored on Hostfully. Emails are collected, however, when guests sign into the guidebook via a secure link. That secure link is tied to a particular booking. It would be useful, and would make some sense, to be able to assign the information entered into the secure link login into the lead in the PMP.
1 vote -
Bulk Edit for Specific Fields
Currently, there's a Bulk Edit option for updating certain property information (green field) but there's no option to choose if we only want certain information to be updated to all properties.
1 vote -
Add Complex Trigger for After Quote is sent OR Lead is closed
We do a lot of quotes from direct bookings. It would be great to set a trigger that activates after a quote is sent. This way we can use it to automatically send a follow-up message to a quote.
Additionally if a lead is closed (or automatic lead close time option is added!) it would be great to send a final message by a trigger that is based on a closed lead!
2 votes -
QR Codes for Direct Booking Site
It would be helpful to have a QR code to display in our homes so guests can scan and book again, directly on our website.
I understand you have a QR code for the guidebooks, so why not for the websites?2 votesThank you for the suggestion - we'll certainly consider it. In the meantime, you can generate QR codes for free using https://www.qr-code-generator.com/
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Responses from PM's Email shows in the Hostfully inbox
For PM's who have Hostfully's inbox forwarding to their email (i.e. Gmail), show their response from Gmail in the Hostfully inbox so that they can still see the full thread in Hostfully.
1 vote
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