1669 results found
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Airbnb alteration for special offered bookings should keep the original price
When altering an Airbnb special offer booking from Pipeline, alteration (by choosing 1 more nights) kinda reset calculation to default ones, which is higher then the original quote guest books.
This will cause confusion to guest as they see the price is way much higher than it should and possibly guest can cancel. So when altering a special offer, the original quote should remain plus the additional rent for extra nights added which would be more helpful.
2 votes -
Pet Based Trigger/Variable
A pet variable for use in emails (Airbnb, VRBO, and Hostfully) would be extremely helpful. Many housekeepers charge a pet fee, but currently, there’s no automated way to notify them—only manual updates, which also require giving them broader Hostfully access than needed. A pet variable could trigger alerts to both housekeeping and guests, streamlining communication and operations.
A pet variable for Airbnb, VRBO, and Hostfully emails would be extremely useful. Many housekeepers charge a pet fee, but currently there’s no automated way to notify them—only manual updates, which also require giving them more Hostfully access than necessary.
This variable could…
1 vote -
Bring back prior owner permissions option
Previously the owner permission option "Owner can block dates" would show the booked reservation blocks on the calendar but no details about the reservation (guest name, contact info, etc.). When the owner permissions were updated recently that was lost and I would like to see it come back.
Now the options are:
1) "Owner can block dates" only shows the nights that are available/unavailable without showing the actual blocks. That means that when you have reservations back-to-back owners can't see where the turnover window is. We need more detail than this.
2) "Owner can view booking details" shows the reservation…1 vote -
How can you publish on amazon kindle as a new author?
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1 vote -
Show other OTA rates
Show examples of the prices from Booking .con and Airbnb when the guest is booking, this shows the guest is getting a better deal when booking directly.
1 vote -
Publishing tools - Calendar link
In Publishing tool, there are calendar link but sometimes we need to block visibility to that link so there should be a button to enable view / disable view for Calendar link.
2 votes -
More control over calendar scroll bar
Currently when using the calendar scroll bar, if you move the bar a little too much the calendar skips several months.
Trying to scroll back over the past month places you 3 or 4 months back. It is too sensitive.
2 votes -
Seasonal Triggers
n Florida’s Gulf Coast, sea turtle nesting season runs from May through October. During these months, I’d like to automatically share turtle safety guidelines with guests by enabling a seasonal message trigger for reservations that fall within this timeframe.
I think there are other templates that would benefit from seasonal triggers
4 votes -
Analytics for Message Response Time
We’d love to see a feature that provides insight into message response times within Hostfully. Specifically, we’re aiming to respond to 100% of guest messages within 5 minutes, and it would be incredibly helpful to track and measure this performance over time.
Ideal functionality would include:
• Average response time per message
• Percentage of messages responded to within a user-defined time frame (e.g., 5 minutes)
• Filterable data (by property, team member, time range, etc.)
• Visual reporting or exportable data for tracking trendsThis would not only help our team hit internal communication goals but also assist in…
4 votes -
Ability to choose which guest message to use "Suggest an answer" feature
I find the AI "suggest an answer" very helpful way to commuincate with guests, however one issue I have found is if you don't answer the message from the guest immediately and then in the meantime, either the guest messages again or a triggered message is sent to the guest, the "suggest an answer" cannot be used, which is frustrating as it is a time saver. Is it possible for Hostfully to implement something, like swipe the message you wish to reply to (similar to whatsapp). Thanks.
1 vote -
Combine 1 line for 1 guest in the Fee report
Currently, the fee report displays each custom fee as a separate row, while we add the cleaning fee as a column. As a result, the cleaning fee appears on every row, which shows the duplicated lines for each guest in the report.
1 vote -
Auto-Create Resolution Adjustment When Security Deposit Is Automatically Refunded
Currently, when a security deposit is automatically refunded in Hostfully, there is no corresponding Resolution Adjustment added to the booking’s Order Details. This creates a mismatch between the actual financial transaction (the refund) and what’s shown in the booking record.
As a result, we are forced to manually enter a Resolution Adjustment to reflect the refunded amount, just so that the Order Details balance correctly. We're already having to make this same adjustment in QuickBooks Online, so adding it again in Hostfully creates unnecessary double work for every booking with a deposit.
We’re requesting that Hostfully automatically generate a Resolution…
1 vote -
Collect digital signatures Rental agreement
Pm provide us with the followibn details on their idea>
Your documentation says that you are integrated to Dropbox Sign which is not correct, according to them. I am looking for a way to have my agreements signed and initialed (after certain paragraphs) before a rental agreement is finalized. Your current method will only collect a final signature. Signatures and Initials (both) make the form more legal.
For legal reasons I would like the to be able to initial key sections of the agreement.
2 votes -
Improve not to require users to clear cache on mobile every time
We have to constantly clear cache on mobile app to have the data show up correctly. Please improve it to not require the users to clear cache every time.
1 vote -
No Way to Notify Guests Through Booking Channel When Deposit Is Returned
When the security deposit is automatically released, the guest only gets an email. There’s no way to notify them through the platform they booked on, like VRBO or Booking.com. That’s a big gap in communication.
We try to keep everything in one place so guests aren’t confused, and this forces us to rely on email when many guests don’t check it. We should be able to trigger a message through the booking channel when the deposit is returned, just like we can for check-in instructions or thank-you messages.
This really needs to be fixed.
1 vote -
Be able to modify the already assigned sub-report to an owner report
we really need to JUST Change the booking report selected for each owner report
1 vote -
Owner Adjustments - VAT
We need a way of being able to pull through an adjustment that either includes VAT or not. At the minute everything pulled through doesn't show whether VAT has been applied or not. I have managed a way of setting this up but it is by default applying VAT to every input - frustrating and a fundamental flaw.
1 vote -
Ability to offer early check in once job's are completed
It would be great to be able to trigger an early check in offer message when the cleaning job is completed.
2 votes -
Empty Night Analytics
It would be fantastic to have access to historical pricing data for the nights that went empty in our portfolio. Bonus: include pricing data for nights that were booked. Best would be to have a CSV download so we can do our own analysis outside of Hostfully. For booked nights, would be great to include the date the reservation was booked so we could see the impact pacing has on accepted price. The customer problem here: we don't have great visibility to pricing for nights in the past - if we priced too high, there's not a ton of data…
1 vote -
Pipeline filter by property tag
Apologies if this has already been asked, I couldnt find it.
Please can we add the filter option in pipeline "property tag". This is extremely helpful in the calendar view (so I can filter my properties by the location tag), and would be extremely helpful in the pipeline view so we can filter out properties by area managers.
At the moment the manager filter doesn't work (perhaps the way our set up is), but it doesn't filter correctly for us.
1 vote
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