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  1. When connected to Hostfully, Vrbo does not do same-day bookings.
    But we noticed we can book properties for tonight in Vrbo, so this looks more like a limitation when channels are mapped.

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  2. Looking for a way you can include the tax collected when the payment is sent to Stripe? There is not a good way to track tax collected in the reports section there.

    Stripe support suggestion is to add fields like:

    taxamount: Total tax collected
    tax
    rate: Tax rate percentage
    tax_jurisdiction: State/region where tax applies
    subtotal: Pre-tax amount

    How This Would Work
    When Hostfully creates Payment Intents for your bookings, they would include the metadata:

    {
    "amount": 1250,
    "currency": "usd",
    "metadata": {
    "taxamount": "250",
    "tax
    rate": "8.25",
    "tax_jurisdiction": "California",
    "subtotal": "1000"
    }
    }

    1 vote

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  3. 1 vote

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  4. I want to be able to change the language for the pre-arrival form

    2 votes

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  5. The checkout workflow should show the service page so guests can add it even if they make the full payment. At the moment, the service page is not visible for fully-paid bookings, causing it to be inconvenient for the guest or the PM to add extra service during the guest's stay.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  6. Please import taxwithholdingamount  and taxwithholdingdetails for Airbnb reservations.

    1 vote

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  7. The current payment setting language is unclear and potentially misleading. Additionally, there is no flexible option for hosts who work with vetted guests and do not want to charge 100% of the stay amount at the time of booking—especially for last-minute reservations.

    The current wording uses the term “AT,” which is not sufficiently clear and can easily be misinterpreted. This should be revised to be crystal clear about exactly when and under what conditions payment is processed.

    It should say "collect balance BEFORE CHECK IN DAY"

    1 vote

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  8. It would be very helpful to have the ability to use job variables for SMS templates such us [$JOB_DATE$].
    [$JOBSTARTTIME$]
    [$JOBENDTIME$]

    2 votes

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  9. Description:
    It would be extremely helpful if the Owner Adjustments Report allowed adjustments to be filtered, grouped, or separated by adjustment/expense name.

    Ideally, this could work in one (or both) of the following ways:
    • Add the ability to group or filter adjustments by name directly in the report
    • Or provide a formula-based/custom field option similar to the “Custom Fee” field, where adjustments can be pulled dynamically by name

    This would allow users to:
    • Easily separate different expense types
    • Total costs by each adjustment category
    • Improve expense tracking, reporting accuracy, and owner statements
    • Reduce manual…

    2 votes

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  10. Add the ability to filter reservations in reports based on the number of nights (length of stay). This would allow users to easily segment bookings for reservations subject to specific tax rules or regulations.

    1 vote

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  11. 1 vote

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    0 comments  ·  Payments  ·  Admin →
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  12. When adding a new rule, I should have the ability to set a start and end date for what dates I want this rule to be applied, to which channel it should be applied, and for how long should I allow this rule to run.

    For example. If I want to run a last minute discount for a specific month (which could be my low or high month for the year which is 6 months from now), I need to remember to add the rule, and then remember to remove the rule. I also can't setup for which dates the…

    1 vote

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    0 comments  ·  Discount Codes  ·  Admin →
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  13. make the password have the ability to see the password by clicking a box or an icon so we can check to make sure password is entered correctly!

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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  14. 1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  15. Allow Service Provider to upload a profile photo to differentiate their account.

    1 vote

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    0 comments  ·  Service Hub  ·  Admin →
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  16. I would like to connect one property to one PriceLabs account, and other property to a different PriceLabs account.

    1 vote

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  17. Introduce an option to lock amenities settings at the property level so that amenities cannot be edited accidentally.

    1 vote

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  18. On Airbnb, there is a field to add the door code, which is shown directly on the Airbnb reservation. We were wondering if there is something similar that works specifically with Airbnb. If anything changes in the future, please let us know — it would be great to have this available in Airbnb.

    1 vote

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  19. Currently, when the checkbox is checked in the Pre-arrival form builder, the label changes to “Required,” and when it is unchecked, it changes to “Optional,” which makes it seem like checking the box keeps the field optional. Improving the clarity of this interaction would reduce confusion.

    2 votes

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  20. We would like to be able to register one single webhook with an array of multiple eventTypes at once for the agency.

    i just counted how many webhook eventTypes i'll need to create and manage and it ended up being around 13 for each agency, that is crazy.

    Our webhook callback Url is always going to be the same for every webhook eventType, it won't change.

    If we can have one single call with all the eventTypes, that would make things so easy for the partner.

    1 vote

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    received  ·  0 comments  ·  API  ·  Admin →
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