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1803 results found

  1. As standard we take the security deposit/ balance from guests at 60 days before arrival. However, on booking.com their terms are different and the deposits aren't taken until 14 days before arrival.

    We would like a way to stop their balance showing as outstanding and 'red ring' on our pipeline until their payment is actually due

    2 votes

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  2. At the moment, Hostfully only supports LOS discount for Vrbo while on Vrbo it has Seasonal or Early booking discounts as well. It's not possible to apply those discounts on Vrbo as the calendar is blocked due to integration with HF

    2 votes

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  3. Default the downloading report file name to Report name not name "render_report."

    1 vote

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  4. Ability to add discount code at payment page before guest pays. This would be helpful if we would like to offer some last-minute discount and it creates a better workflow for customer journey

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  5. Tado and Hive pretty standard installs in UK support would open up your Uk clients/hosts

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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  6. 1 vote

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  7. Ability to modify archived leads including Airbnb leads because we need to input Extra note/ Private note about guest's stay and other details.

    1 vote

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  8. Vrbo new listing discount or any discount should appear under Rent section instead of Fees section because it's deducted from Rent amount actually

    2 votes

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  9. Improve the user interface and information display as well as ability to print of all analytics data. Allow the user to choose the periods with calendar dropdown. you should be able to see year over multiple year changes.

    1 vote

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  10. Show a picture of the property where the booking was made in the Inbox sidebar.

    2 votes

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    0 comments  ·  Inbox  ·  Admin →
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  11. So i have someone blocking my calendar that has not paid and is not responding and I have someone whos willing to pay and wants to book but i cant book him because i cant cancel the reservation. Why can i not override and make my calendar available? Like a double booking?

    1 vote

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  12. Why should you be allowed to advertise for free on my branded guidebook that I pay you for?

    2 votes

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  13. my issue is when they havent, the template that i want to send which includes the rental contract is failing to trigger, when i instead want it to successfully trigger, but have no data for this variable if there is no contract signed yet

    1 vote

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  14. so I have recently setting up a direct booking for 1 of the properties and I forgot to select the owner notification.

    so i want to resend her the booking confirmation / email notification

    1 vote

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  15. once the ChargeAutomation pre-arrival form is completed it should show the icon in the lead

    1 vote

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  16. The Dashboard and Analytics formulas miscalculate unbooked nights for parent/child listings. If a parent/child property has one unbooked night, it's counted twice, causing occupancy rates, ADR, and other metrics to drop inaccurately.

    Need to adjust Unbooked Nights Formula for Accurate Master-Sub Occupancy Rate

    2 votes

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  17. Currently, if the check in or check out times in a reservation are updated within the stay details in Hostfully, those don't update the check in and check out times on devices such as locks, thermostats, etc. This functionality is essential when offering early/late check ins and check outs.

    2 votes

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    0 comments  ·  Devices  ·  Admin →
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  18. The goal is to get the guest to consent to receive text messages from our company as part of the check out process.

    2 votes

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  19. It's confusing to use "Auto" while everywhere else its defined as channel message. Please adjust wording.

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  20. Create a discount code that can be used once by any guest who receives it - for example, a ComeBack code that incentivizes a return, without it being available for every time that guest books in the future, and that I can offer to every guest (without having to create a million codes!)

    1 vote

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