1768 results found
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Ability to set custom booking window (e.g., 60 days)
A user would like to set the booking window to exactly 60 days, but the current dropdown only allows preset options (1, 3, 6 months, etc.)
Request: To allow custom booking windows (exact number of days) in addition to the preset options. This will give property managers more flexibility in controlling booking availability according to their operational needs
1 vote -
Enable Keyword Search in Inbox
Currently, the inbox search on Hostfully only allows searching by guest name or email. It would be incredibly helpful if users could also search by keywords within the conversation history.
There are many situations where we may not remember a guest’s exact name or email, but we can recall specific words, details, or phrases from the conversation. Being able to search by any keyword written in a message would:
Greatly improve efficiency in finding past communications
Save time when retrieving important details
Provide a smoother workflow for property managers
Benefit not only our company but also other users who face…1 vote -
Authentication improvements
Add Support for Authentication Providers
Please add authentication providers such as Google and Apple and Facebook so we are out of the password business......
2 votesThank you Alex. So we are working on adding authentication providers and we'll start with Google first (sometime this month). It's hard to keep track of many features in the same ticket, so let's user this ticket for the Goggle authentication and feel free to open other tickets for the other improvements you suggested.
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Allow separate Stripe connections for sub-properties
Currently, sub-properties in Hostfully inherit the payment processor settings from their master property, meaning all payments are routed through the master’s Stripe account.
For property managers who operate multi-unit listings, it would be extremely helpful to allow connecting different Stripe accounts directly to sub-properties without unlinking them from the master.
1 vote -
Pet Fee charged to guest field in Zapier Integration
Have a field to retrieve how much a guest paid for the Pet Fee in a booking.
5 votes -
Own number for SMS and Whatsapp
The option for PM's to be able to use their own number for Whatsapp and SMS in the unified inbox and automated messages, either through having their own Twilio account or another way.
8 votes -
Use Fee name from Fees, Taxes, and Policies tab to reflect on channels instead of mapping type
For example, a PM configured a custom fee named "Tourism Fee" in the Fees, Taxes, and Policies tab from Hostfully and mapped it to channels (Airbnb/ BDC, Vrbo, etc.). It would be more clear and synchronise if on channels, the fee also reflects as "Tourism Fee" and not as its mapping type.
1 vote -
1 vote
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Tapo integration
Adding Tapo devices to the platform would be great! They have a range of reliable and affordable devices that we use in our homes.
3 votes -
A portal guests can use to let me know of maintenance issues
I'd like to have a portal guests can use to let me know of maintenance issues.
1 vote -
Be able to add Tags from review tab to export info in reports, not only from the guest page
Would be great to see the tags in the view on reviews here, if you want to tell dev team for feature requests.
if you have automated rating of guests set up, and guest is unhappy, we can add the tag so that we see in the review screen and cancel the auatomed rating and request for them to review us. The goals is we don't offer unhappy guests more reminders to review US and hopeully not get a negative review.
3 votes -
order statement split by dates
This will help customers accounting people that ask for an itemized report, majority of pms like FIDELIO, ROOMMASTER AND ETC. THE BIG PLAYERS ON THE MARKET can do this, it will help me sell it also to another company or hotel. I can see it on the view and it break it down rent daily, but i can not add it on the receipt. I loved the simple way like this but those big company specially some federal government accounting still on old school, i tried telling them its there simply devide the total rent by how many nights, i…
2 votes -
Adding "Or" setting for Triggers - Complex conditions
Adding "or" setting to Triggers - Complex conditions
3 votes -
Ability to customize the owner report name when sharing via email
Currently, after sharing the owner report via email, the name of the report file shows as "Owner+[Owner ID]", so I would like to have the ability to customize the owner report name when sharing via email.
1 vote -
Modify fields in rental agreement
Ability to modify the guest information field in rental agreement (name, email, phone number).
At the moment, if email field is blank for Airbnb booking, it appears as "null" instead of blank.
1 vote -
Owner Adjustment toggle for paid by agency
There are essentially 2 cases / types of owner adjustments:
Case 1 – This case applies when the agency pays for a service.
Current owner adjustment Records a cost incurred by the Agency and does the following
Deducts Owners payout
Increases Agency payout
Case 2 – This case applies when the agency pays an invoice or service from the owners Trust account with the owner’s permission or as a request
Agency pays for a service, like landscaping/weed control, from the Owners Trust Account
Deducts from Owners payout to keep the Trust account balanced
Agency payout is not affected as we…
1 vote -
Ability to set taxes to apply +18 guests only
Some taxes in France should be collected for adult (+18) guests only.
1 vote -
Ability to translate rules and policy in several languages
In the property setting, only the description page is multilingual.
In fees and conditions, the fees, rules and cancellation policy are only in one language. Which makes the overall listing look unprofessional.1 vote -
Enable Payment Transfers Between Bookings
I would like to request the ability to transfer payments between bookings. We recently had an issue where a guest had to be moved to a different property. We need a feature that allows us to transfer the payment from their original, canceled booking to the new one.
1 vote -
Transaction recorded added to Airbnb cancelled bookings
At the moment, Hostfully order displays the amount that Airbnb has refunded for cancelled bookings. But there is no transaction records for those Airbnb cancelled bookings, causing it's a bit confused for us.
If system can add transaction record of amount after Airbnb cancellation refund automatically like for confirmed bookings, it would be helpful.
1 vote
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