2151 results found
-
Display Taxes Separately from Fees During Direct Booking Checkout Flow
Currently, taxes added to a property are displayed as fees during the Direct Booking Site checkout flow.
Taxes should appear under a dedicated “Taxes” section/label instead of being grouped together with fees. This would provide clearer pricing transparency for guests and help differentiate mandatory government taxes from property-specific fees.
2 votes -
Be able to apply the Pricing Rules to more channels
Currently, we can only set pricing rules (bottom of the property's Pricing page) to Direct Bookings, Airbnb, Vrbo and HVMI. It would be convenient to do things here:
1. Select the channels to apply the rules to.
2. Select all the channels that Hostfully integrates with.2 votes -
Integrate with Tiket.com
Integrate with Tiket.com
1 vote -
Hostfully needs to exactly match Airbnb's calculation for their Host Service Fee
Hostfully needs to update their software to exactly match Airbnb's calculation for their Host Service Fee customers have full control over the Airbnb markup
1 vote -
Increase rate for specific date of week only
Option to increase nightly rate for a specific date of week, like Sunday. At the moment, we have to select each Sunday manually.
1 vote -
Variable for Agency Commission in Templates
Add a system variable (e.g., {{agency_commission}}) that calculates the agency commission. This variable should be accessible in all relevant templates, especially owner-facing automated messages.
1 vote -
Re-Occurring Owner Adjustments based on bookings
It would be great to be able to create reoccuring owner adjustments based on a booking instead of weekly/monthly basis. For example, every time there is a booking there is a supply fee adjustment and a cleaning fee adjustment (incase an agency charges differently than the guest-facing cleaning fee).
1 vote -
pet
Pet fee as a variable to use in templates. Ie, 'Your booking is confirmed for 2 guests and 1 pet'
1 vote -
AI-driven alert system that monitors guest messaging threads during a stay to Keep or Cancel automated reviews
Feature Summary:
Request for an AI-driven alert system that monitors guest messaging threads during a stay, flags potentially problematic interactions, and gives the host the ability to keep or cancel a scheduled automated review before it posts to Airbnb or vrboHow It Works with a cometitor currently:
AI analyzes the guest messaging thread in real time during a stay.If a complaint or issue is detected (e.g., "the thermostat isn't working"), the system sends the host a red notification flag alerting them that the stay may be problematic.The host is presented with two options: KEEP or CANCEL the automated review…
5 votes -
VRBO integration removes direct damage claim access and reduces host protection experience
Hosts using the VRBO integration through Hostfully are no longer able to file damage claims directly through VRBO as they previously could when not integrated.
When not using an integration, VRBO provides a built-in host protection and claim process that is included in their service fee structure. However, once a property is integrated through a PMS (such as Hostfully), hosts are redirected away from VRBO’s native claim system and must handle damage-related issues through the PMS workflow instead.
This creates confusion and concern for hosts, as it feels like:
The claim process is no longer directly accessible through VRBO
The…1 vote -
Ability to have variables populates to English by default
At the moment, with Automation V3, variables such as [$LEADARRIVALDATE$], [$LEADCHECKOUT$], and [$LEADCHECKIN$] are displayed based on the guest’s language settings.
Would it be possible to also have an option to default these variables to populate English instead?1 vote -
Submit the pre-arrival form once for group bookings
Currently, group bookings require submitting pre-arrival forms for each individual sub-booking in order to mark the entire group booking as complete in the system. This results in duplicate efforts and is unnecessary since a group booking involves one guest reserving multiple rooms. It would be ideal if guests with group bookings could submit the pre-arrival form just once, allowing the system to mark the Pre-arrival form as submitted for all associated sub-bookings.
1 vote -
Show the full property name when viewing property performance in Analytics.
Currently, the property name is truncated on the Property Performance page in Analytics, making it difficult to review. It would be helpful to display the full property name in this section.
1 vote -
Support importing Booking.com automatic guest messages into Hostfully Inbox
Enable synchronization of Booking.com automatic messages into the Hostfully Inbox, similar to how standard guest messages are handled.
2 votes -
Add filter for Active vs Inactive Properties
Introduce a filter option that allows users to view:
Active properties only
Inactive properties only
All properties2 votes -
1 vote
-
Improve guest receipts
Right now, the only option to send our guest's receipts is to create a template with the [$ORDER_STATEMENT$] variable but it doesn't populate crucial information like dates, guest's name, property name, transaction number, etc.
Would be nice to see an improvement here.
2 votes -
Include integration name with the text message notification that we receive whenever an integration is disconnected
We receive a text message when n integration is disconnected from our platform. However, the text message does not include the integration name which makes it very difficult for us to understand which was the integration that was toggled off. It would be super helpful to include the name of the integration with the text message. Thanks!
1 vote -
Separate Damage Deposit and Rent Charges
I want 2 charges 1 for damage deposit, 1 for the rental amount not 1 charge total
2 votes -
email address from client information tab should be automatically updated with email added to the pre-arrival
email address from client information tab should be automatically updated with email added to the pre-arrival
3 votes
- Don't see your idea?