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  1. For Vrbo inquiries, we usually advise to not send quote with payment link for 2 reasons

    • Vrbo does not permit sending links or contacts through channel messages if the lead is in inquiry stage
    • In rare cases, if a guest makes a payment via the link, that lead will bypass the connection and be converted into an offline booking on Vrbo.

    However, the option to send a quote for Vrbo inquiry is still available which could be confused. Thus, the option "send quote" should not be available for all Vrbo inquiries.

    1 vote

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  2. Right now, a formula contains text such as if({LEADEXTRANOTES}="paid to Owner", {ORDERPAIDTO_DATE}, 0) will not work. I'd like text string comparisons to work in reports.

    1 vote

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  3. There should be an alert to let you know that your listings has not correctly synced, or listed as "unbookable" on Booking.com

    1 vote

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    received  ·  1 comment  ·  Channels  ·  Admin →
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  4. When a guest goes to book, there are some messages in the process that would be ideal if we could edit that message.
    In the screenshot below, if a guest is attempting to book outside of the booking lead time, we'd prefer to have a note that tells guests to contact host directly, for example.
    And, if the property is set to 0% at reservation, it would be very useful to be edit the message that says something like, Thank you for your payment, when they have not paid anything.

    1 vote

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  5. She is brilliant at what she does, and I suggest she be promoted soon.

    1 vote

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  6. How can we get this embedded booking form to open in a new tab the Hostfully booking page on submission of the form, as currently it opens in the same tab?

    1 vote

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  7. Add a trigger condition that allows property managers to receive notifications whenever a reservation is moved from one property to another.

    1 vote

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  8. The minimum price rule should be improved so that the specific nightly rate for a date is used rather than a set rate for every stay. Our pricing is very specific week by week / night by night . We would like to be able to take bookings for less nights than our minimum stay as long as we still received the minimum amount of revenue (e.g. take a 2 night stay but it costs the same as 3). One value across the year isn't as effective and increases the cost in some weeks disproportionately.

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  9. When running an arrival report for a specific date range, it would be helpful to also include any owner blocks (owner arrivals) with the guest arrivals.

    1 vote

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  10. Currently, turnover day restrictions prevent users from extending an existing reservation into a turnover day. Since the stay is already in progress, turnover rules should not apply when modifying or extending an existing booking.

    Please allow reservation extensions even when the new checkout date falls on a configured turnover day, provided there are no conflicting reservations.

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  11. There should be an option to make the phone number field required in the booking widget

    2 votes

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  12. Hi Team,
    I wanted to share a small feature suggestion that I believe would greatly improve efficiency for our operations.
    Currently, we have to manually enter the lockbox key code into the checkout details for every booking. It would be much easier if we could instead input the lockbox code once within the property’s main settings page, and have it automatically populate into the checkout details for each reservation.
    This would help streamline our workflow, reduce repetitive manual input, and minimise the risk of errors or omissions.
    I hope this is something you can consider for future updates, as it…

    1 vote

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  13. the ability to create a variable that can bring an image for a particular listing /unit

    for example>a way to add an image (a map of the unit location) as a variable

    2 votes

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  14. There is a new feature on Airbnb, "Extended Cancellation Policy." It's not possible in Hostfully. However, when we set it up in Airbnb, it has been overridden by Hostfully's setup.

    2 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  15. As the new upgraded Direct Booking Site has now been released, we hope the Booking and Search widgets can receive a similar enhancement in the future to provide a more consistent user experience and better align with the updated design and functionality of the booking site

    1 vote

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  16. The pricing on the booking widget is now displayed the total of the nightly rate, including non-optional fees but it's said "per night" which is not correct, as cleaning fee is charged per reservation, not per night. There should be a note saying "all fees included"

    8 votes

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  17. When hovering over a reservation on the calendar, show the balance due, instead of or in addition to the total amount.

    1 vote

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  18. Have the availability to decide not to screen known guests who already stayed with the PM in the past, or to avoid doing screening for family or close friends

    1 vote

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  19. I would need the invoices for the transaction fees Hostfully charges for all transactions processed through Stripe.
    Stripe provides the invoice for their commission, but I don’t have any document justifying the fees that Hostfully deducts from the payments I receive.

    1 vote

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  20. When jobs are created automatically by trigger, start time and end time are defaulted to checkout time and 1 hour after checkout time. However, our job must be from 11:00 AM - 4:00 PM. So it would be helpful if we can select the start time and end time when setting trigger for job creation.

    1 vote

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