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  1. 2 votes

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  2. Please add the option to change the “Book Now” button text to “Check Price” (or allow customizable button text).

    Reason:
    I manage 24 rental properties, and many guests frequently message me asking for pricing because they are hesitant to click “Book Now.” They assume that clicking the button will immediately confirm or charge a booking, when in reality they just want to check the price first.

    Allowing hosts to change the button label to something like “Check Price” would make the booking process clearer for guests and reduce unnecessary messages about pricing.

    2 votes

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  3. 3 votes

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  4. We have Booking.com group booking where guests can book both master and sub units and it exceed our max guest ability. It should not allow guests to book both master and sub units at the same time when it comes to group booking

    1 vote

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  5. A common situation occurs when a property has Owner Adjustments in a given month but receives no reservations during that same period. Since Owner Adjustments are normally deducted from the revenue generated by bookings, this creates an issue: the system shows the adjustment even though there is no revenue to offset it against.

    Solution:
    Add an option for the reporting system to automatically detect when a property has Owner Adjustments in a month with no reservations and carry those adjustments forward to the next month that includes reservation revenue.

    5 votes

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  6. 5 votes

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  7. The Hostfully analytics dashboard currently provides strong metrics such as:

    Rental revenue

    Nights booked

    Average Daily Rate (ADR)

    Occupancy rate

    RevPAR

    However, there is no visibility into discounts applied across bookings. This makes it difficult to measure the financial impact of promotions, manual discounts, or promo codes.

    Problem

    At the moment, there is no reporting that shows:

    Total discounts applied

    Promo code usage value

    Revenue lost to discounts

    Gross potential revenue vs discounted revenue

    Without this data, it is difficult to evaluate whether discounts are driving incremental bookings or simply reducing revenue unnecessarily.

    Requested Analytics

    Add discount reporting within the…

    1 vote

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    0 comments  ·  Dashboard  ·  Admin →
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  8. example:

    Hold Confirmation> system Template> with no green button on the original format

    Capture Review> system Template > with green button on the original format

    PM wants to modify the original system template format

    2 votes

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  9. 1 vote

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  10. You should put a warning that if we share the iCal link they will have lifetime access to the property. At the moment, it's not possible to set permission for iCal

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  11. When a job is auto created it should be based on the checkout time until check in time of the new guest

    2 votes

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    1 comment  ·  Service Hub  ·  Admin →
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  12. I got this error "Internal server error" when adding an owner. It turns out the email has already been added as an owner, or was previously used in another role (guest, service provider, etc.). I would like a more user-friendly error such as "The email has been taken" or something so that I know how to fix it without the need to ask support.

    1 vote

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    0 comments  ·  Agency Settings  ·  Admin →
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  13. At the moment, when using ChargeAutomation to collect payments for Booking.com reservations, it is required to change the API setting for Booking.com connection so PM can view the CC details and charge it actively. It would be helpful if Hostfully can support automatic payments for ChargeAutomation with BDC (also for Vrbo and direct bookings).

    2 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  14. t would be very useful if Hostfully reports could be managed by region or business branch. For example, one team member could manage reports for properties in Mexico, while another manages reports for properties in the USA.

    Ideally, the reports would appear as coming from two separate business entities, so that “HeusHaven USA” and “HeusHaven MX” can each have their own set of company reports. This would allow teams responsible for different regions to manage and access their reporting independently, while keeping reporting organized and accurate for each branch.

    This feature would improve workflow for multi-region property managers and ensure…

    1 vote

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  15. My husband and I both own our rentals and both of us need full access to the site. He currently has to log into Hostfully under my email because as an "owner", he can not access everything.

    1 vote

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    0 comments  ·  Owner Portal  ·  Admin →
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  16. My husband and I both own our rentals and both of us need full access to the site. He currently has to log into Hostfully with my email to get full access.

    1 vote

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    0 comments  ·  Owner Portal  ·  Admin →
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  17. We are using Hostfully API v3's referrer value to show in the pipeline where the lead request came from, among our 3 web sites. If I don't select a filter, I see all bookings from various external platforms and am only interested in measuring the funnel efficiency by origin website (Paris For Rent, Haven In, Paris Luxury Rentals). The quote/booking forms on these web sites use the referrer value and send it to Hosfully along with the request.

    If I use the "quote" filter, it only shows requests coming from Haven In and using the Hostfully widget

    If I use…

    2 votes

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  18. Add “USD $” as different as "CAD $" to avoid the guests assuming they are paying CAD when really it’s USD.

    1 vote

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  19. When you log in on browser through mobile. The numbers revert to the alphabet and you cant auto insert the code sent to your mobile

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  20. Would be useful to have the ability to configure specific dates for our VRBO's mobile and member discounts.
    This is possibile within Vrbo but not while being connected with Hostfully.

    Also, VRBO confirmed this is supported by other PMS.

    2 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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