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1675 results found

  1. If -15 is selected in the booking lead time, this will produce an error when connecting to Airbnb. Can we set the max to -14 instead?

    1 vote

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  2. When manually adding leads into Hostfully, can we choose to the lead source instead of showing everything as Hostfully leads? This can help to easily identify the original booking channel for each guest.

    1 vote

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  3. As split payments set in the property settings do not apply to booking.com, if using payments by booking, can that info data include BDC? It is noted in Step 9 of the activating bdc help article.

    1 vote

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  4. When creating a trigger, please keep the channel is condition dropdown open until finished selecting. It used to do that. Now, we have to check one, click on the dropdown check the next one, click on the dropdown, check the next one, etc.

    1 vote

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  5. Some Hostfully users manage multiple Hostfully accounts. It would be helpful for them to be able to use the mobile device for the different accounts they manage. Would it be possible to switch users/logins on the mobile app for easier access and notifications for the multiple account users?

    2 votes

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    0 comments  ·  Mobile  ·  Admin →
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  6. I use Zoho Books to invoice owners of the properties we mange. It would be great to automatically create invoices from the financial reporting made in Hostfully on a booking (line-by-line) basis.

    Now I use the reporting as base and copy/pase the net income in my accounting tool to create the invoice (net income x commission + VAT = commission over a booking. I add all the bookings per months and create the invoice. Next to this I need to make an Excel file showing income per booking - commission (VAT included per booking) = payout to owner.

    I share…

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  7. Can you please create an integration with anystay.com.au? I've also reached out to the team at Anystay to request an integration with Hostfully. Thank you.

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  8. Allow comunication with owners to be in the inbox and also availability to have triggers and templates for owner comunication.

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  9. Currently, the trigger system in the PMS (Project Management System) only allows sending emails to predefined groups such as team members, owners, or clients registered within the system. However, there is no option to send an email to a custom, non-registered email address. This limitation makes it difficult to notify external stakeholders or third-party individuals who are not part of the system.

    I would like to request the addition of a feature that allows users to specify a custom email address within the trigger actions, so that notifications can be sent to anyone regardless of their registration status in the…

    1 vote

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  10. When configuring my property directly through Airbnb, I am able to add a fee per pet per stay but in Hostfully this is not possible. Many of my guests bring 2 pets and I am losing out on $50 every stay. This is a feature request.

    1 vote

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  11. Request to add Rently smart home integration. We use Rently and they support reservations.

    1 vote

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  12. I don't have the guest tag to use trick number 8 in report to extract guest data for returning guest.

    It would be more easier if we have the template report to extract returning guest data without this step.

    1 vote

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  13. Automated reports don't send out if no data

    2 votes

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  14. Search by date in inbox

    2 votes

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    0 comments  ·  Inbox  ·  Admin →
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  15. 2 votes

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    0 comments  ·  Channels  ·  Admin →
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  16. 1 vote

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  17. After a hurricane comes through I start getting lots of messages from future guests asking if there was any damage or if their stay will be impacted at all.. being able to send a message out to all future guests whether it be guests next week or several months from now would be very helpful instead of trying to send individual messages out to each guest.

    5 votes

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  18. send the ID the guest upload in the pre-arrival information via a Whats app or E-mail to one of my service providers

    2 votes

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  19. I want to have the option to add rental conditions in different language.

    Then when I create template with the URL [$LEADAGREEMENTURL$] in a new language, the template, it should pull the matched language version of rental condition.

    3 votes

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  20. At the moment, reservation booked within 48 hours, and guest can choose the check-in time
    https://help.hostfully.com/en/articles/3811657-partially-allow-booking-requests-on-airbnb

    The check-in time should be visible in the booking request that Airbnb sent, not in Hostfully system. Airbnb does not send anything explicitly to the host stating that the check-in time has changed; however, the reservation request Airbnb sent to the guest does include the check-in time.

    We need Hostfully to request this information thru the API and indicate it somewhere in Hostfully system so we can know before accept or decline the booking request as it's very important information to look at

    2 votes

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    0 comments  ·  Channels  ·  Admin →
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