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Property Management Platform - Web

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1695 results found

  1. bring the real information, not the total order amount. If the guest already paid something to be discount. I wish it could be automatic. Show a real statement, without have to include an extra line. What I understand is that, each time I need to send a statement to a Guest, I should include an extra line.

    4 votes

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  2. For example, in 2023, my agency's commission rate is 20%, but it changes to 25% in 2024. However, if I run the report for 2023, the commission rate will be 25% instead of the old one.

    It would be much more flexible and helpful to keep the correct date if we can maintain the old commission rate for old reports and just apply the new one from the date we change it.

    4 votes

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  3. In the owner report, the owner due (Net) = [Due owner] - [owner adjustment]. When a value is negative, I would like to have the option to move the negative "Owner due (Net)" (Outstanding owner amount) to next month's report.

    4 votes

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  4. Ability to change the order that the properties are displayed in the Direct channel

    4 votes

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  5. Ability to forward all emails from inbox to multiple team members.

    4 votes

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  6. Be able to be customize how many days we see on the calendar > instead of seeing more than one month, be able to see only two weeks, for example.

    4 votes

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    received  ·  0 comments  ·  Calendar  ·  Admin →
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  7. I would like to have this option to send triggers to guests who paid at least 50%

    4 votes

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  8. When sending texts along with a pic to an Airbnb guest, it shows an error "Internal server error". We'd have to contact support to find out it's not possible to send pics along with texts. It'd be easier for us to troubleshoot when there's a more detailed error messaging showing, as "Internal server error" might be confusing and cause some misunderstanding.

    4 votes

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    0 comments  ·  Inbox  ·  Admin →
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  9. 4 votes

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  10. Currently I can't import property description from Airbnb to Hostfully due to unsupported locale "es". Hostfully map descriptions based on the languages Hostfully supports, but ‘supporting’ limits to the language, whereas Airbnb works with full locales like es_ES. In the meantime, I have to manually add description to Hostfully.

    4 votes

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  11. I want to allow booking requests during booking lead time on Hostfully Channel. I have a booking lead time of one week for instant bookings but would like to take booking requests inside that window (like it allows me to do on Airbnb).

    4 votes

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  12. Having a trigger to send a message to guests at a specific date would be helpful for seasonal newsletters as well as recurring things that are date specific such as yearly events, date that kayaks are removed, date that indoor fireplaces are opened up.

    4 votes

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  13. There's no "Delete this template" option for system templates so it is not possible delete a language template.

    4 votes

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  14. Would it be possible to send manual messages from one email address, and automated emails from a different email address?

    4 votes

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  15. I want to allow uploads of government ID files in PDF form in our Pre-arrival Form. It'd be great to display supported file types next to the upload field so that guests are aware of what can be uploaded. Currently, PDF files are not supported.

    4 votes

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  16. Min Stay Requirements available for Discount codes. Etc 20% off bookings (2 nights required)

    4 votes

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  17. At the moment, users are having issue that no matter they changes the security deposit settings on Property main settings, the SD settings on Bookung.com always shows like below:

    Damage policy options.
    You require a damage deposit from guests:
    - Your guests pay a damage deposit by Credit Card
    - You collect this from your guests: Up to 14 days before arrival

    while users select the option to return security deposit 7 days in account settings.

    Upon checking with T2, it's because we use the default value once there is a SD defined on property, That is a limitation now.…

    4 votes

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    received  ·  0 comments  ·  API  ·  Admin →
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  18. It appears that captions don't appear on direct booking site when viewing photos.
    I’d think it’d be good if they were displayed somewhere.
    They have relevant and important information.
    It'd be great if captions can be shown there.

    4 votes

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    planned  ·  0 comments  ·  Channels  ·  Admin →
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  19. At the moment, it's not possible to set a trigger condition to send automatic message whenever there's a query from a certain period of time, saying that no one is available to answer query for example.

    It'd be nice if we can set auto message when we set "away".

    4 votes

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  20. As a VRM, I would like to be able to adjust the header (Extra services you may request with your booking) in the checkout page for upselling items as We think that our header will make more sense for our guests who wanted to add those add-ons.

    4 votes

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    0 comments  ·  Other  ·  Admin →
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