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  1. I would like to be able to run a cancelation report for the day a reservation is canceled by guest services. If I canceled a rservation yesterday for a July booking I would like to be able to run that report for yesterday and see the cancelation. It is especially helpful for PM using VRP as not refund shows up on the transaction report.

    Thank you.

    5 votes

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  2. several rental sites display the price for each of the days in the calendar, much less of a surprise for the customer.

    5 votes

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    1 comment  ·  Payments  ·  Admin →
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  3. Although the custom report system is capable of grouping variables in one column, the user interface for customization isn’t yet advanced enough to handle it.

    5 votes

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  4. A guest should be able to pay more than the minimum payment required at registration

    5 votes

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    1 comment  ·  Payments  ·  Admin →
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  5. Allow users to include the $ amount collected to the rental agreement, as it is sometimes necessary during legal disputes, to show that amount.
    Renaming the rental agreement to "occupancy agreement" would also be a more acurate name, since renter laws such as rent control don't apply to Short Term Rentals.

    5 votes

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    1 comment  ·  Payments  ·  Admin →
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  6. We need a better designed Daily Report and it needs to include Ongoing stays. Airbnb has this feature and it's such a nice "at a glance" for my entire team to view and get their bearings for the day. This should be on our dashboard -not hidden under Reports.

    5 votes

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  7. Allow us to give guests the option of selecting a deposit OR a more affordable non-refundable damage waiver.

    5 votes

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  8. I think it would be so awesome to have all the information regarding a guest available on a single printable page. The view order page is most helpful, but it could use a few additional pieces of information. It would better if it included the guests contact information as well as the day of the week for arrival and departure. Currently it shows the dates, but it would be so much easier for me if it showed the dates and days of the week. For example where it currently reads" From December, 19, 2020 to December 26, 2020 (7 nights),…

    5 votes

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  9. 4 votes

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    0 comments  ·  API  ·  Admin →
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  10. I'd love to have the ability to recall email that went out in error.

    4 votes

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    0 comments  ·  Inbox  ·  Admin →
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  11. I'd like to be able to send messages to guests at a specific time on a specific day of the week

    4 votes

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  12. a field for property location to add to the report.

    create a variable to bring location data to a report

    4 votes

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  13. In the previous version (V2), it was really easy to see which photos were mapped to each room in the Where you'll sleep section. Everything was laid out clearly, and I could tell at a glance which photos were assigned or missing room tags.

    With V3, it's a lot more time-consuming. I have to click "Edit" on every single photo just to check if it’s linked to a room or not. This gets very tedious, especially when there are a lot of photos. It also makes it harder to troubleshoot or manage the listings efficiently.

    It would be great to…

    4 votes

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  14. It would be very helpful if the Short Stay Premium feature could work with other channels. This would allow for a more consistent pricing strategy across platforms and better control over short-stay profitability.

    4 votes

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  15. 4 votes

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  16. I have a template to email myself info whenever a new booking comes in. It would be useful if there was a variable that was a link that would take me to this new guest/booking in my inbox.

    4 votes

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  17. My guests on Booking.com can leave their preferred language when making reservations (e.g. German). However, when the reservation comes to Hostfully, the language is still English. I'd like this field to be automatically updated to the preferred language from Booking.com so that Hostfully can automatically send messages to guests in the preferred language. Right now I need to manually update the guest's language in Hostfully.

    4 votes

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  18. I would like to request the option to configure the deposit collection method per channel, so that I can collect it manually on Booking.com, but automatically on other platforms like VRBO or direct bookings through Hostfully.

    4 votes

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  19. For Example, Bob Smith is bringing 3 children and an infant. I would like to set a trigger to send him a message 4 days before he checks in to see if he needs a highchair.
    This message is just for Bob, not everyone who books a particular house, or channel, etc.

    If there is a way to do this please provide instructions. According to Flash there is not a way to do this already.

    Profile image for Flash the Sloth⚡
    Flash the Sloth⚡
    • AI Agent

    You can't set a trigger for one specific booking, but you can create…

    4 votes

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  20. We need to be able to filter by channel while setting up a property report.

    4 votes

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