2231 results found
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Add guest age and reservation stay dates as complex conditions
Example -
If a guest has an infant in there reservation, target that communication to talk about a crib and pack and play
IF a guest books during a certain period of time, such as April 2 through April 13th, THEN that guest is sent a template letting them know there will be certain activities not available to them during their stay
6 votes -
Seasonal extended stay discounts that work outside of direct booking.
Need seasonal extended stay discounts that work across channels. Currently only have option for direct booking. My property is in Florida - I want to market it for extended stay during down season only. I do not want the extended stay discount during peak season. For example - I just had a guest book via airbnb for a 13,000.00 discount using the extended stay discount set up at the property level on hostfully. Airbnb allowed me to cancel with a waiver, but they said the would not allow it again. I had to turn off the extended stay discount. I…
6 votes -
Allow Custom Data fields to be used in email subject lines
Even though you can use custom data fields in the email body, it appears that you cannot use them i the subject line. This seems like an oversight.
6 votes -
Add Different Public Names to Properties for Different OTA's
It would be nice to be able to designate separate Public Names for a property, depending on the OTA.
Each OTA has different requirements/allowances for name length and special characters. Airbnb for instance limits you to 50 characters, while Vrbo allows 80.
There seems to be no limit to the number of characters Hostfully allows for the public name, and I'm not clear what happens when the name in Hostfully exceeds the OTA's allotment of characters.
Additionally, the names used on OTA's are often more descriptive/call out amenities, or are optimized in an attempt to make them stand out. For…
6 votes -
Ability to rank the services presented to guests during payment flow
Set the display order for services - It would be nice to be able to sort the order in which add on services are presented to the customer at checkout. Presently the order seems to mirror that of the order they are displayed in the "Edit Provider" backend, however, you cannot adjust the order (the are simply listed in the order created). You can see in the screenshot, in order to get the two "Pet crate Rentals" to show up together, I had to create a second instance of "Pet Crate 2 - Broader services view in the property settings…
6 votesThis is great feedback and we're currently designing for it.
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display under the dates of the calendars the price of the night so that customers can make a good selection.
several rental sites display the price for each of the days in the calendar, much less of a surprise for the customer.
6 votes -
On Property Main Settings page, add "Only allow Checkout ON"
On the Property Main Settings page, add "Only allow Checkout ON" option, currently you can restrict Checkin Days but not checkout days without going to the pricing calendar and manually adding to each day you don't want to allow checkout.
6 votes -
If putting in a Price Rule (like a weekly discounts) it would be nice to be able to limit this discount to specific months or date ranges.
If putting in a Price Rule (like a weekly discounts) it would be nice to be able to limit this discount to specific months or date ranges. Or have the Promo Codes apply to Airbnb, vrbo, etc. and not just to the Hostfully direct bookings.
5 votes -
Add granular update details to UPDATED_PROPERTY webhook payload
Currently, when a property is updated, the webhook event UPDATEDPROPERTY is triggered, but the payload only contains the propertyUid and the eventtype. This makes it difficult for integrators to know what changed and which endpoint should be called next.
I would like the payload to include more granular details about the type of update, for example:
Pricing update
Photo update
Amenities update
General property details update
Pricing rule update, etc.
This would allow API users to call only the relevant endpoints instead of fetching all related resources. It improves efficiency, reduces API calls, and provides clarity for event-driven…
5 votes -
client information
We have many returning guests or extending stays. Every time we have to fill all the guest data again manually.
At the previous PMS systems we were use to just choose from the client database and it filled in all data that we had already inserted when the guest came 1st time.The system offered the list of most current guests with the starting letters that we had inserted or choice to search in guest database
5 votes -
Pin/Flag Inbox Messages for Follow-up
Add the ability to pin or flag specific inbox messages that require follow-up action or tasks. This would help property managers mark messages that need attention later, such as guest requests requiring action or messages needing follow-up responses.
Benefits:
- Better organization of inbox workflow
- Ensures important messages don't get overlooked
- Helps prioritize tasks and follow-ups
- Reduces risk of missing guest requests5 votes -
Support SMS messaging via API
Capability to send SMS messages via API
5 votes -
Trigger - Day of week AND time conditions
I need to be able to send a message on a particular day of the week AND at a set time. I have bin reminders to send that happen weekly, when a guest stay is active. If I choose the day (i.e. Tuesday reminder for a Wednesday collection) the reminder is sent Tuesday am and we might have a new guest in Tuesday pm. If we send the reminder on Wednesday its too late... I want to choose day of the week and timing as a condition
5 votes -
Support more variables and formulas in templates
In "Notifying the owner about new booking" template, I want to apply more variables about the order than the current existing one.
E.g Rental Revenue: [{ORDERBASEAMOUNT}-{COMMISSIONOTATOTAL}+{ADJUSTMENTRENT}+{EXTRAGUESTFEEAMOUNT}+{PAYMENTPROCESSINGFEE}]
But currently, the template variables only support some basic order details.
5 votes -
Support more date formats for widgets
Currently our widgets' date format is YYYY/MM/DD, it can have more options for date formats such as MM/DD/YYYY or DD/MM/YYYY
5 votes -
Adding "Or" setting for Triggers - Complex conditions
Adding "or" setting to Triggers - Complex conditions
5 votes -
5 votes
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Recall email that went out in error
I'd love to have the ability to recall email that went out in error.
5 votes -
Long-term exemption setting for Cleaning fee tax
The long-term exemption in property setting page is only supported for tax rate, not cleaning fee tax rate while it should apply it for both.
Or if there is another same field for cleaning fee tax, that would be great.
5 votes -
Make "Where you'll sleep" photo mapping easier to manage in V3
In the previous version (V2), it was really easy to see which photos were mapped to each room in the Where you'll sleep section. Everything was laid out clearly, and I could tell at a glance which photos were assigned or missing room tags.
With V3, it's a lot more time-consuming. I have to click "Edit" on every single photo just to check if it’s linked to a room or not. This gets very tedious, especially when there are a lot of photos. It also makes it harder to troubleshoot or manage the listings efficiently.
It would be great to…
5 votes
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