2295 results found
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Have the ability to select photos to channels
I would like have a small amount of photos that I can select which OTA those photos sync to showcase different attributes and amenities of the properties specific to a channel
6 votes -
Add an inquiry option in the direct booking flow when properties are on Instant Bookings
Many guests have questions they wish to clear up before booking and won't book unless they contact you first.
6 votes -
6 votes
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Cancelation rate report
We want to be able to track the cancelation rate on a monthly basis.
6 votes -
Add Approval Workflow for Hostfully Reviews
As a Property Manager I would like reviews from direct booking guests to go into a "pending" status for me to review, edit and approve before posting to my direct booking site or pushing through the reviews API.
6 votes -
Refunds showing in reports
I want to pull the refund amount after a reservation is canceled in the booking report.
6 votesRefunds do show in your reports for bookings that have been made via your default payment service provider. But indeed, they don't show for Airbnb bookings for instance.
We are soon offering a new feature: Order Adjustments and manual transactions.
This will allow you to manually add a refund that happened in an Airbnb booking for instance.
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Display property's star rating on the main property page of direct booking page.
When a prospective guest gets to my direct booking page, I want them to see all available properties with prices and star ratings.
6 votes -
Clues on the calendar to indicate upsold items
I set up services by service providers to upsell them on the direct booking flow. I want to have some indicators on Calendar to see which bookings have upsold items (a pet, etc)
6 votesThis is a good idea - thanks for suggesting.
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Apply turnover days for blocks if they're master-sub
We understand that Turnover days apply for "reservations" and do not apply for "blocks".
However, we want turnover days to be applied to all sub units as well.6 votes -
RemoteLock pincode should be automatically created for future leads created before the integration
RemoteLock pincode should be automatically created for future leads created before the integration. At the moment, the integration is not backward compatible, and I need to resave the previous applicable leads to get synced with RemoteLock.
6 votesThank you for your feedback. We would need to make this configurable, because many PMs would already have entered pin code in another way and would not want existing pins to be overwritten.
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Add guest age and reservation stay dates as complex conditions
Example -
If a guest has an infant in there reservation, target that communication to talk about a crib and pack and play
IF a guest books during a certain period of time, such as April 2 through April 13th, THEN that guest is sent a template letting them know there will be certain activities not available to them during their stay
6 votes -
Seasonal extended stay discounts that work outside of direct booking.
Need seasonal extended stay discounts that work across channels. Currently only have option for direct booking. My property is in Florida - I want to market it for extended stay during down season only. I do not want the extended stay discount during peak season. For example - I just had a guest book via airbnb for a 13,000.00 discount using the extended stay discount set up at the property level on hostfully. Airbnb allowed me to cancel with a waiver, but they said the would not allow it again. I had to turn off the extended stay discount. I…
6 votes -
Allow Custom Data fields to be used in email subject lines
Even though you can use custom data fields in the email body, it appears that you cannot use them i the subject line. This seems like an oversight.
6 votes -
Add Different Public Names to Properties for Different OTA's
It would be nice to be able to designate separate Public Names for a property, depending on the OTA.
Each OTA has different requirements/allowances for name length and special characters. Airbnb for instance limits you to 50 characters, while Vrbo allows 80.
There seems to be no limit to the number of characters Hostfully allows for the public name, and I'm not clear what happens when the name in Hostfully exceeds the OTA's allotment of characters.
Additionally, the names used on OTA's are often more descriptive/call out amenities, or are optimized in an attempt to make them stand out. For…
6 votes -
Ability to rank the services presented to guests during payment flow
Set the display order for services - It would be nice to be able to sort the order in which add on services are presented to the customer at checkout. Presently the order seems to mirror that of the order they are displayed in the "Edit Provider" backend, however, you cannot adjust the order (the are simply listed in the order created). You can see in the screenshot, in order to get the two "Pet crate Rentals" to show up together, I had to create a second instance of "Pet Crate 2 - Broader services view in the property settings…
6 votesThis is great feedback and we're currently designing for it.
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display under the dates of the calendars the price of the night so that customers can make a good selection.
several rental sites display the price for each of the days in the calendar, much less of a surprise for the customer.
6 votes -
On Property Main Settings page, add "Only allow Checkout ON"
On the Property Main Settings page, add "Only allow Checkout ON" option, currently you can restrict Checkin Days but not checkout days without going to the pricing calendar and manually adding to each day you don't want to allow checkout.
6 votes -
Manage Booking Requests and Preapprove Inquiries via API
Enable API support for managing booking requests and preapproving inquiries from Airbnb and Booking.com.
Current Limitation
Users and integration partners cannot accept or decline booking requests from Airbnb and Booking.com, or preapprove Airbnb inquiries, through the Hostfully API.Requested Features
Accept/Decline Booking Requests: Provide API endpoints to accept or decline booking requests received from Airbnb and Booking.com.
Preapprove Airbnb Inquiries: Provide an API endpoint to preapprove Airbnb inquiries directly through Hostfully.
Expected Outcome
Allow property managers and integration partners to manage booking requests and Airbnb inquiries programmatically, reducing manual work in the Hostfully dashboard and improving workflow automation.5 votes -
Complaince center with dates and notification for each property. so we can upload documents and type in dates so it notify us before expire
Compliance centre with dates and notifications for each property. So we can upload documents and type in dates so it notifies us before they expire
5 votes -
If putting in a Price Rule (like a weekly discounts) it would be nice to be able to limit this discount to specific months or date ranges.
If putting in a Price Rule (like a weekly discounts) it would be nice to be able to limit this discount to specific months or date ranges. Or have the Promo Codes apply to Airbnb, vrbo, etc. and not just to the Hostfully direct bookings.
5 votes
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