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1946 results found

  1. Ability to customize buttons and colors of the booking widjet

    5 votes

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  2. We're in Philippines but SMS messaging does not work for Philippines number so we can only use the Email option for MFA.

    5 votes

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    started  ·  0 comments  ·  Agency Settings  ·  Admin →
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  3. I want to have the option to add rental conditions in different language.

    Then when I create template with the URL [$LEADAGREEMENTURL$] in a new language, the template, it should pull the matched language version of rental condition.

    5 votes

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    received  ·  0 comments  ·  Agency Settings  ·  Admin →
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  4. At the moment, reservation booked within 48 hours, and guest can choose the check-in time
    https://help.hostfully.com/en/articles/3811657-partially-allow-booking-requests-on-airbnb

    The check-in time should be visible in the booking request that Airbnb sent, not in Hostfully system. Airbnb does not send anything explicitly to the host stating that the check-in time has changed; however, the reservation request Airbnb sent to the guest does include the check-in time.

    We need Hostfully to request this information thru the API and indicate it somewhere in Hostfully system so we can know before accept or decline the booking request as it's very important information to look at

    5 votes

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    0 comments  ·  Channels  ·  Admin →
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  5. Allow to create new conditional formulas with "Date" as a formatter.

    5 votes

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  6. The month and day of the week are abbreviated on templates. Messages will appear less informal with the full spelling.

    5 votes

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  7. I want to move the security deposit line to under the Total amount in the booking widget as it's not included in the total

    5 votes

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  8. Current Situation:

    Currently, to remove a LEID from our account in Hostfully, property managers must contact Support. This process can be time-consuming and requires manual intervention, which can delay operations and lead to inefficiencies.

    Requested Feature:

    I propose that Hostfully implements a feature that allows users to directly remove LEIDs from their accounts within the platform. This functionality would empower users to manage their LEIDs independently, without the need to go through Support.

    Benefits:

    Streamlined Operations: Users can manage LEIDs quickly and efficiently, without waiting for Support.

    Increased Autonomy: Provides users more control over their account settings, enhancing user satisfaction…

    5 votes

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    1 comment  ·  Channels  ·  Admin →
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  9. can we get the actual discount amount? that's what all other PMS do and its easier to use rather than doing calculations (for the user as well)

    5 votes

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    received  ·  0 comments  ·  API  ·  Admin →
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  10. we would appreciate it if we could send pre-approval quotes through hostfully. The vrbo algorithm gives you boosts when you pre-approve renters so having the feature is not only convenient for the renter but also helps promote our listings in the long run.

    5 votes

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  11. At the moment, the rental agreement can only be signed once. We need to send the rental agreement to both the owner and the guest, and have both signatures.

    5 votes

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  12. Have the ability to select to show the Rental rate only OR the whole price including the Fees & Taxes on the Direct Booking Website to show the competitive prices and attract the potential customers

    5 votes

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  13. We have customers that send inquiries and then don't come back to book. I'd like to send an automated email to follow up with them. This email should go out to customers that sent an inquiry but did not book. It should go out 3 days after their inquiry was made. So, if a customer made an inquiry and was sent a quote but 3 days later he still did not book, the email should be sent to that customer automatically (unless the lead was closed).

    5 votes

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  14. I want to choose different fonts and color pallet to be used for my hostfully website

    5 votes

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  15. I want a filter messages in the inbox by reservations that are unpaid. At the moment, I need to look at circle color on Pipeline to check payment status.

    5 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  16. Reasoning is the cancellation policies are so limited with Airbnb that I really only want to extend the cancellation policy that Airbnb has only to those who discover us through Airbnb. With direct bookings I would prefer what we have listed in our current rentals agreements.

    5 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  17. Modify the default area code in the Client Information (Lead Detail) to match our location instead of the US code, as not all of our users are based in the US and the majority of our bookings come from within our country.

    5 votes

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    0 comments  ·  Dashboard  ·  Admin →
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  18. The digital signature box is almost impossible to see. Could it be made a bit darker to make it more obvious where to sign?

    5 votes

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  19. We currently have to resend links to most BDC guests as the current links to the pre arrival form and damage deposit don't work-especially when try from a mobile as the links are broken.

    5 votes

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  20. PMs have added tags to help identify returning guests. They've expressed the desire to create templates that will only be sent to those individuals, but tags need to be added to the trigger conditions in order for this to happen.

    5 votes

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