2087 results found
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5 votes
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Don't require guest sign rental agreement again if they have done that for split payment.
A guest is prompted to sign the rental agreement each time they make a payment. This is an awkward customer experience. And inaccurate, since the rental conditions could have changed since they first signed and we need to honor the original agreement. It doesn't look polished for us to keep presenting the rental agreement to them each time, acting like we don't know who they are.
So if guest already signs rental agreement at initial payment, they don't have to sign it a again for balance.
5 votes -
Populate [$TRANSACTION_AMOUNT$] &[$TRANSACTION_ID$] when templates are sent from Inbox
At the moment, [$TRANSACTIONAMOUNT$] and [$TRANSACTIONID$] only work in the system template "Transaction paid in full" automatically sent by the system. If I resend this template from Inbox or use these variables in custom templates, they won't populate.
5 votes -
5 votes
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Adjust the footer of the new DBS
For the new DBS, it shows full Agency information, including Agency name, phone number and website. I don't want my phone number to be shown there. I'd be better if we can adjust what can be shown on the footer.
5 votes -
Show the payment processing fee and Hostfully processing fee on the order
We'd love to have a feature to show the payment processing fee and Hostfully processing fee on the order directly so we can easily subtract both fees when refunding the guests
5 votes -
Ability to customize the calendar view
Be able to be customize how many days we see on the calendar > instead of seeing more than one month, be able to see only two weeks, for example.
5 votes -
Show and filter website source of booking widget in Dashboard/Pipeline page
My booking widget is attached to different websites. I want to know which website the booking has come from (where the booking calendar widget is) so I can provide different commission rates to different websites.
At the moment, the website source is only visible when leads arrive to dashboard page, it's hard for us to check how many bookings are there.
5 votes -
Add date options to the system template: Alternative Rental Dates
Both the Alternative Rental Dates and the Alternative Options templates have the same variable [$LEADAVAILABLEPROPERTY_LIST$] which means that the information shared will be the same. It would be helpful to have a variable that includes the alternative dates for the property that the guest has inquired about, instead of these two template that are almost identical.
It would also be helpful if the Alternative Rental Dates template could be selected from the pipeline, like the Alternative Options template.5 votes -
Pricing view in mobile calendar in all property v view
Be able to see the pricing view in the mobile app calendar, not only on single property view
5 votes -
Adding tax field for Guest Service on Direct booking site
Currently, there's no field to add Tax rate and to apply the tax per night/stay/hour/person/pet etc..
It would be great if we can add those fields so PM can have the correct tax on the custom fees applied for Direct Booking site5 votes -
Describe reasons for errors when messages fail in the Inbox
It looks like we had an Airbnb message that may have errored because the word "google" was in the message and it was not yet a confirmed reservation. The error message would be more helpful if it describes what the problem is.
5 votes -
Rental Agreement
Possibility to send the rental agreement for direct bookings. Now we have to edit the path to send the agreement. Should have an easier way to do so.
5 votes -
Ability to choose which fee to be charged for Airbnb Occupancy Tax
When the Airbnb tax type is set to % per stay in the property Fees and Policies tab, the property manager must be able to determine how many Airbnb fees should be taxed.
At the moment, when an occupancy tax (% per stay) is set up, the default taxable bases are the cleaning fee, management charge, community fee, resort fee, and linen fee, which may or may not be relevant to how the tax should be calculated.
For example, if a property manager does not impose tax on the cleaning fee, management fee, community fee, resort fee, or linen cost,…
5 votes -
Remove language template from a System Template
There's no "Delete this template" option for system templates so it is not possible delete a language template.
5 votes -
Do not receive a notification when guests completes the pre arrival form
Have the option not to receive an email when a guest completes the Pre-arrival form
5 votes -
Have ability to customize the header for upselling items in checkout page.
As a VRM, I would like to be able to adjust the header (Extra services you may request with your booking) in the checkout page for upselling items as We think that our header will make more sense for our guests who wanted to add those add-ons.
5 votes -
Discounts for weekdays
Be able to set discounts for weekdays, not just weekends
5 votes -
only want some properties to show up on the widget
I only want some properties to show up on the widget on my website, is this possible? To only select which I want to show up?
5 votes -
Notes section to push to selective channels
At the moment, the Notes section is pushed to Airbnb, Hostfully, Vrbo and Marriott.
We have different notes for each channel, especially the Notes for direct booking site, we want different version for direct site only.
We'd love to have a feature to only push Notes section to some selective channels.
5 votes
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