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2295 results found

  1. Ability to add discount code at payment page before guest pays. This would be helpful if we would like to offer some last-minute discount and it creates a better workflow for customer journey

    5 votes

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  2. We want the ability to customize and add fields in Dashboard and Analytics pages, e.g adding Due Agency/Due Owner, Fees, etc. like we did with Reports. We're aware to use Reports but would like to see it in Dashboard and Analytics as well

    5 votes

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    0 comments  ·  Dashboard  ·  Admin →
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  3. One Stripe email can have multiple account so it's hard to tell which account is connected to which property from Hostfully => Integration page. If we can see the Stripe account information such as name and account ID next to the property from Hostfully / Integration page, it could be helpful.

    5 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  4. With BDC guest review management you can:

    • Retrieve all reviews for a specific property
    • Retrieve new reviews (from a specific date)
    • Filter reviews with no response yet
    • Retrieve specific review with all category scores
    • Reply to guest reviews
    • Retrieve reviews at a group level (e.g. multiple properties’ scores on the same page)
    • Filter guest reviews based on Booking.com reservation ID
    • Retrieve aggregated property review score
    • Retrieve aggregated scores per category (e.g. ‘value for money’ category score)
    5 votes

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    planned  ·  0 comments  ·  Reviews  ·  Admin →
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  5. Be able to set up discount codes to book at a specific rate

    5 votes

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  6. Rate multiplier amount should appear in Lead modal to avoid confusion. I have cases where total rent is less than Rent amount because of rate multiplier of -25%

    5 votes

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  7. It would be helpful to have the ability to add additional guests to the communication thread. Currently, only the primary guest receives messages, which means hosts must rely on them to relay information. Allowing multiple guests to be included would improve communication, reduce misunderstandings, and enhance the guest experience. This feature would be especially useful for group bookings or situations where multiple guests are involved in trip planning.

    5 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  8. Have holidays highlighted on the calendar. Most owners have minimum stays for holidays or different pricing.

    5 votes

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    0 comments  ·  Calendar  ·  Admin →
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  9. If I add a note to a guest's Lead Details there is no way to know if notes have been added. If there are any other significant messages or other information that needs to be highlighted there is no way to do it.
    Right now at shift change each person has to read every message and look for notes of every guest since their last shift.
    If we could turn on a star or color dot next to the guest's name in the left column an admin could quickly scroll down the list and see which guests need attention.
    To…

    5 votes

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    1 comment  ·  Inbox  ·  Admin →
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  10. Support direct integration with Host Co. https://www.thehost.co/how-it-works

    5 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  11. In the Owners list, she'd like to see Owner's, mailing address, phone, which properties (property names) this person owns.

    5 votes

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  12. 5 votes

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    2 comments  ·  Payments  ·  Admin →
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  13. So I currently also manage a hotel. So the multi unit feature is a potential fit.

    The current platform I use (cloudbeds) has a feature that allows me to advertise on metasearch on platforms like Google, Expedia, etc where people can see the actual pricing when they search and I can show up as an ad

    5 votes

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    0 comments  ·  Multi-Unit  ·  Admin →
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    planned  ·  Steph responded

    The platform currently supports multi-unit property publishing on Airbnb, Booking.com and direct. We are planning to allow multi-unit property publishing next on Vrbo, then Google, HVMI. The other channels (Expedia, Trivago etc) should follow shortly after.

  14. PM wants to integrate with the PriceLabs feature that allows dynamic minimum stay rules based on booking dates. For example: a minimun stay of 3 nights if booked within 30 days, and 5 nights if booked more than 30 days in advance.

    5 votes

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    received  ·  1 comment  ·  Integrations  ·  Admin →
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  15. Customize email notification when the pre-arrival form is submitted. i.e. change MAIL guest for MAIN guest

    5 votes

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  16. I would love for someone to set up direct integration with Go HighLevel. Sending leads, bookings, etc... to GHL. Sharing contacts with GHL.

    5 votes

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    received  ·  1 comment  ·  Integrations  ·  Admin →
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  17. 5 votes

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  18. Ability to customize buttons and colors of the booking widjet

    5 votes

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  19. We're in Philippines but SMS messaging does not work for Philippines number so we can only use the Email option for MFA.

    5 votes

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    started  ·  0 comments  ·  Agency Settings  ·  Admin →
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  20. It would be logical if and when a customer is making changes to their reservation, but when a Property Manager is making changes, on the back end, surely there should be prompts asking the editor if they wish to keep existing order and payment detail or adjust order detail to the changed property rate and/or dates? This seems logical to me. If you have multiple leads adjusting reservations for unforeseen circumstances and no warning prompt appears to the property manager when making changes, accounting's books would be a disaster.

    5 votes

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