1770 results found
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Prevent fraudulent bot inquiries
I want to prevent users from booking with temporary/disposable email addresses
5 votes -
Display a more detailed error message instead of just showing Internal server error
When sending texts along with a pic to an Airbnb guest, it shows an error "Internal server error". We'd have to contact support to find out it's not possible to send pics along with texts. It'd be easier for us to troubleshoot when there's a more detailed error messaging showing, as "Internal server error" might be confusing and cause some misunderstanding.
5 votes -
Add date options to the system template: Alternative Rental Dates
Both the Alternative Rental Dates and the Alternative Options templates have the same variable [$LEADAVAILABLEPROPERTY_LIST$] which means that the information shared will be the same. It would be helpful to have a variable that includes the alternative dates for the property that the guest has inquired about, instead of these two template that are almost identical.
It would also be helpful if the Alternative Rental Dates template could be selected from the pipeline, like the Alternative Options template.5 votes -
Ability to display the property license number on the direct booking site
Greece Greek legislation requires displaying the license number for each property on all real estate rental portals. I need you to add the ability to display license numbers for each property on the direct booking page.
5 votes -
Allow booking requests during booking lead time on Hostfully Channel
I want to allow booking requests during booking lead time on Hostfully Channel. I have a booking lead time of one week for instant bookings but would like to take booking requests inside that window (like it allows me to do on Airbnb).
5 votes -
Adding tax field for Guest Service on Direct booking site
Currently, there's no field to add Tax rate and to apply the tax per night/stay/hour/person/pet etc..
It would be great if we can add those fields so PM can have the correct tax on the custom fees applied for Direct Booking site5 votes -
Describe reasons for errors when messages fail in the Inbox
It looks like we had an Airbnb message that may have errored because the word "google" was in the message and it was not yet a confirmed reservation. The error message would be more helpful if it describes what the problem is.
5 votes -
Specified Date Trigger
Having a trigger to send a message to guests at a specific date would be helpful for seasonal newsletters as well as recurring things that are date specific such as yearly events, date that kayaks are removed, date that indoor fireplaces are opened up.
5 votes -
Rental Agreement
Possibility to send the rental agreement for direct bookings. Now we have to edit the path to send the agreement. Should have an easier way to do so.
5 votes -
Ability to choose which fee to be charged for Airbnb Occupancy Tax
When the Airbnb tax type is set to % per stay in the property Fees and Policies tab, the property manager must be able to determine how many Airbnb fees should be taxed.
At the moment, when an occupancy tax (% per stay) is set up, the default taxable bases are the cleaning fee, management charge, community fee, resort fee, and linen fee, which may or may not be relevant to how the tax should be calculated.
For example, if a property manager does not impose tax on the cleaning fee, management fee, community fee, resort fee, or linen cost,…
5 votes -
Photos caption on direct booking site
It appears that captions don't appear on direct booking site when viewing photos.
I’d think it’d be good if they were displayed somewhere.
They have relevant and important information.
It'd be great if captions can be shown there.5 votes -
Have ability to customize the header for upselling items in checkout page.
As a VRM, I would like to be able to adjust the header (Extra services you may request with your booking) in the checkout page for upselling items as We think that our header will make more sense for our guests who wanted to add those add-ons.
5 votes -
Ability to create a custom formula to reflect the owner payout on owner portal
Formula could be:
Owner Payout = Gross Nightly Rate Revenue - PM Commission % - Service Fee
(base on channels)or
if airbnb, owner payout = rent * (1-commission%)- airbnb host service fee
if VRBO, owner payout = rent * (1-commission%)*(1-15%)etc...
5 votes -
Have Guidebook marketplace purchases into the PMP for reporting
Be able to include the marketplace purchases in the PMP for reporting
5 votes -
only want some properties to show up on the widget
I only want some properties to show up on the widget on my website, is this possible? To only select which I want to show up?
5 votes -
Notes section to push to selective channels
At the moment, the Notes section is pushed to Airbnb, Hostfully, Vrbo and Marriott.
We have different notes for each channel, especially the Notes for direct booking site, we want different version for direct site only.
We'd love to have a feature to only push Notes section to some selective channels.
5 votes -
Show phone-number country code in signatures
Since we work with international clients, it would be usefully that the variables [$AGENCYSIGNATURE$] and [$AGENTSIGNATURE$] display the full phone number INCLUDING the country dialing code.
Currently the phone is displayed as "771234567" : all number sticked together and without 0 before, so it's wrong for both for national and international clients.
5 votes -
Enhanced reports schedule range
When I want to schedule an enhanced report to be sent for instance to our concierge so she can handle the check-in, the range options are fixed like : last week, last month, last quarter, last year and this week, this month, this quarter, this year... however, if it's end of July and I set for this month, she won't see arrivals of the next week. It would be more relevant to have ranges in the future like: next week, next 30 days, next 90 days.
5 votes -
5 votes
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Auto refund cancelled reservations based on cancellation policy
For now, the system only has feature to refund SD automatically. We'd love a feature to issue refund for cancelled reservations automatically based on the cancellation policy set, like other channels Airbnb or Vrbo.
5 votes
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