1657 results found
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Update check-in/check-out time in PMS when a guest purchases early check-in or late check-out via Guidebook Marketplace
Currently, when a guest purchases early check-in or late check-out from my Guidebook Marketplace, it requires me to manually go into that guest's reservation and adjust their check-in/check-out time. It'd be nice if the Guidebook and PMS were automated so that the check-in/check-out time on the PMS side would update automatically after the purchase on Marketplace.
5 votes -
5 votes
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Auto refund cancelled reservations based on cancellation policy
For now, the system only has feature to refund SD automatically. We'd love a feature to issue refund for cancelled reservations automatically based on the cancellation policy set, like other channels Airbnb or Vrbo.
5 votes -
5 votes
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Add an inquiry option in the direct booking flow when properties are on Instant Bookings
Many guests have questions they wish to clear up before booking and won't book unless they contact you first.
5 votes -
Add "additional charge option" for other channels
Security deposit is collected automatically for BDC reservations processed by Hostfully's payment processors (for example: Stripe). I don't want to collect security deposit and would like a hold on the card instead (auth & capture process).
At the moment, additional charge option is only applicable for direct channel. I want this to work for other channels such as Booking.com.
5 votes -
Auto message for after hours
An auto message for after hours to respond to guests. Basically letting guests know that I will respond to their message the following day.
5 votes -
Cancelation rate report
We want to be able to track the cancelation rate on a monthly basis.
5 votes -
Non-refundable rate for direct bookings
I want to provide non-refundable discount for direct bookings. Currently this option is only available for Airbnb channel.
5 votes -
5 votes
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Number of bedrooms as a search field on the direct booking website
Add number of bedrooms as a search field on the direct booking website
5 votes -
iCal synchronization can keep the past reservations
iCal sync can keep the past reservations. While we use this feature since we use all apple products and for our owners.
We manage several properties and all of our owners use iCal to view bookings or put blocks on for themselves. We also use this for the cleaning business we run. It allows us to have all of our rental cleanings and bookings in one spot, and allows our customers and clients to add dates themselves, taking the burden off of us. Our rental cleanings don't use Hostfully.
We are just trying to keep all of our calendar items…
5 votes -
extra guest
As a PM, I would like to export Pre-arrival form data via reports. However, extra guests do not show up in Logistics Report.
5 votes -
inquiry airbnb delete
Airbnb inquiries remain in the pipeline and can not be deleted. I would like the ability to delete them as they clutter the inbox. It skews agency stats/metrics
5 votesWe will provide the option to mark those airbnb inquiries as 'ignored', which will result in not showing under the default pipeline view
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Clues on the calendar to indicate upsold items
I set up services by service providers to upsell them on the direct booking flow. I want to have some indicators on Calendar to see which bookings have upsold items (a pet, etc)
5 votesThis is a good idea - thanks for suggesting.
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Automatic blocks after bookings with certain length of stay
We like to block a day after a long-term stay to give us the opprotunity to conduct a full, deep-clean and to address any issues and schedule maintenance.
Having an "auto" block for each 30+ day stay allows this portion to be automated.
5 votes -
Ability to continuously update Arrival Form
The Arrival Form should be actively linked to the data warehouse so guests can make changes up to the time of check-in. Guests are not always sure of all information until closer to the stay and locking this form out after information is added once is VERY limiting. Other PMS platforms offer this exact capability as a basic feature.
5 votes -
Re-ordering of listings on Direct Book Site.
Right now, one of our client's properties that we manage is listed at the bottom of the direct book site on the left side when scrolling properties. While our properties that we own are listed above. I'd like to be able to move this property up the left side that shows all properties.
5 votesIn the new DBS (in beta), the featured properties will be listed at the top of your search results, when matching the search filters.
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Seasonal extended stay discounts that work outside of direct booking.
Need seasonal extended stay discounts that work across channels. Currently only have option for direct booking. My property is in Florida - I want to market it for extended stay during down season only. I do not want the extended stay discount during peak season. For example - I just had a guest book via airbnb for a 13,000.00 discount using the extended stay discount set up at the property level on hostfully. Airbnb allowed me to cancel with a waiver, but they said the would not allow it again. I had to turn off the extended stay discount. I…
5 votes -
Create condition "Job type" for trigger event "Job created"
I'd like to have a trigger fired a Job notification to an assigned service provider based on the Job type when there's a Job created.
In other words, I'd like to have 1 more condition for Job created trigger which "Job type".
And I want all service providers' jobs to be populated under that category.
5 votes
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