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1622 results found

  1. We discovered that a Booking.com reservation does not appear in Hostfully, so the calendar is not blocked accordingly and CS has to manually import it into the system. This occurred due to an intermittent issue with the Booking.com sync job, likely caused by the performance issue we had.

    It would be more helpful and minimize the risk of double bookings if the system automatically retries importing Booking.com reservations when there is an issue with the Booking.com sync job.

    3 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  2. Be able to edit and rephrase wording like "you are about to secure your booking

    3 votes

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  3. When a guest submits an inquiry/request, they select the add-ons from the payment flow and those appear in the Lead modal as a Service, which is not editable. However, sometimes we need to adjust that amount or remove it, but we're not able to do that.

    I understand we can use "Add line item" with a negative amount to adjust it, but it's not a good route. So if we're about to modify the Service from the Lead modal, it would be much more helpful.

    3 votes

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  4. I would like to have the ability to export all the attachments like photos, and videos from the inbox

    3 votes

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    0 comments  ·  Inbox  ·  Admin →
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  5. If I have
    - tag A for property 1
    - tag B for property 2
    => When searching on calendar filter for tag A and B on the dropdown list.
    => Property 1, 2 should be presented on the result.

    Right now, only properties that have both tags will show. It currently uses AND functionality.

    3 votes

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    0 comments  ·  Calendar  ·  Admin →
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  6. With the recent changes to Owner Adjustments, we can no longer create an Adjustment with a date in the future. This is very important for us to be able to enter adjustments that we be recognized in the future and don't want to forget to enter it.

    3 votes

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  7. 3 votes

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  8. When a guest purchased for a service during the checkout flow, I would like to send out the auto message related to the service purchased

    3 votes

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  9. When sending a custom template from the inbox, show the subject line of the custom template. Currently, when you send a custom template from the inbox, the received email subject line says, "You have a new message from (Agency Name)". It would be useful to maintain the actual subject line of the custom template.

    3 votes

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    received  ·  1 comment  ·  Inbox  ·  Admin →
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  10. Adding timestamp / creation date to the report format in HTML/ PDF/ CSV so we can better control it if there is any discrepancies.

    3 votes

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  11. 3 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  12. I am currently working on the mortgage and needed to pass the data that is simply understandable and visual, so for I use a screenshots.

    3 votes

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  13. At the moment, we can only force sync at property level.

    let say i change my cancellation policy in all my listings and i did it with my bulk edit tool

    i have to click one by one in the sync button to push the update to Airbnb instantly.

    I'd like to force sync to multiple or all properties at once to save time

    3 votes

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    0 comments  ·  Channels  ·  Admin →
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  14. If I have minimum 2 days bookings on my properties I'll likely to have som orphan days to. If my property is booked from monday to wednessday and then again from thursday to saturday and then again from sunday to tuesday. I'll have orphan days from wednesday to thursday and then again from saturday to sunday.
    Orphan day comes up when minimum days of 2 or more comes up and there is a slot between bookings that cannot be booked because of the minimum days.

    PriceLabs has there solution for how to fill out the orphan days, but the told…

    3 votes

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  15. I don't want my staff to view the metrics shown on the Dashboard and on the Analytics page. I'd like to be able to hide it for specific roles or team members.

    3 votes

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    received  ·  2 comments  ·  Dashboard  ·  Admin →
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  16. Be able to add pages to the DBS like about pages Contact pages etc

    3 votes

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  17. Ability to add a promo code on the pop up where I’m sending a quote to a guest. Otherwise I just have to manually modify my rate and doesn’t allow us to track promo utilization. And if I add it as a line item then it's a post-tax deduction which means the guest isn’t getting charged properly (and doesn’t reflect the correct nightly rate in analytics either).

    3 votes

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    received  ·  0 comments  ·  Discount Codes  ·  Admin →
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  18. To have event PINCODEUPDATED for webhook, at the moment, there are only PINCODECREATED
    PINCODE_DELETED

    3 votes

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    0 comments  ·  API  ·  Admin →
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  19. Dates, which are restricted in "Check-in", are displayed as grayed out in the date picker when the guests select "checkin date", similar to the blocks, which is confusing and makes the guests think it's not available. I would like to have it work similar to Airbnb
    - Dates are restricted are grayed out
    - Dates are indeed unavailable/blocked are crossed out
    https://prnt.sc/06fN2T2ZaUPo

    3 votes

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  20. If guest pays 30% on their 1st payment, I would like only 30% of the payment shown on the reports. Currently, we could only split numbers based on the booked months (using variable {FRACTION_EARNED}) but it would be hard for me to pay the actual taxes.

    3 votes

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