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1622 results found

  1. 3 votes

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  2. At the moment, for special offers that came from a pre-approval lead, the management fees and pet fee was included directly to rent total.

    Now, when pulling the report, we couldn't pull the breakdown of Management fee and pet fee for this booking. I'm thinking of the Fees/order adjustments but I can't come up with an idea to make the rent total to be reflecting the correct amount.

    3 votes

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  3. it would be nice to have a field just like the nightly base price, but work Weekend Base price. percentages can't always round to zero.

    3 votes

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  4. I would like to be able to remove the check-in restriction created by Turn Over Days setting in Main Settings for a specific date. When I go to Pricing tab and untick the check-in restriction, it can't be removed.

    3 votes

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  5. Be able to modify individual nightly rates and not just the total night rent on a lead.

    3 votes

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  6. 3 votes

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    0 comments  ·  Channels  ·  Admin →
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  7. Integrate with Plum Guide

    3 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  8. At the moment, Email Settings may not work well with email providers like Hostinger.

    3 votes

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    received  ·  0 comments  ·  Agency Settings  ·  Admin →
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  9. Currently, when a guest submits a booking request, it says that they host has 24 hours to confirm the request.  It would be helpful to have a way to change the number of hours to something like 48 hours for direct booking requests.

    3 votes

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    received  ·  0 comments  ·  Payments  ·  Admin →
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  10. The channel rate multiplier only applies to the nightly rate and not the extra guest fee.

    This may create some inconvenience for us and our property listings on AirBnB, VRBO, and Booking.com. We would be more than happy if this feature is taken into account.

    Thank you.

    3 votes

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  11. 3 votes

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  12. I want to be able to bulk edit property description. For example: adding the same verbiage to the Notes section of all properties

    3 votes

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  13. Be able to see a list of properties with the prices, fees and extras to show to a potential guest. Like the direct booking website search, but show the total costs (including fees) suited to that search

    3 votes

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    received  ·  0 comments  ·  Calendar  ·  Admin →
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  14. The "I agree with the house rules" field on the Pre-arrival Form should be visible under the Stay Details tab so we can keep track of the guests who approve this.

    3 votes

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  15. The most useful inbox filter would be conversations where guests have sent messages to us, but we haven't replied yet. Sometimes these get buried, and it requires going through every single thread to look it over. Ideally this would be set up so that automated messages from triggers/templates did not count as replies from us.

    Or possible this could be set up through a totally different field. For example, each message thread could have a status box next to it. Whenever a guest sent a message, it could update that status box to say "Needs attention" in yellow. Then if…

    3 votes

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    0 comments  ·  Inbox  ·  Admin →
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  16. Be able to include the marketplace purchases in the PMP for reporting

    3 votes

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  17. At the end of the month I complete a spreadsheet capturing the final revenue and occupancy data for each property. Right now I have to download as csv and filter one property at a time. I would just like to see a summmary of all properties for a given time frame.

    Note: we can almost do this with the “property report”
    But it shows “estimated revenue” which isn’t accurate.

    Additionally: on the above “property report”
    Is a custom equation called “time period” or something like that that updates the number of days to a particular month. This equation should be…

    3 votes

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  18. I want to have access to "Payment timeline" tab from the lead modal on the mobile app, so that I can easily open it to fill out payment info or send the payment link to guests.

    3 votes

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    0 comments  ·  Mobile App  ·  Admin →
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  19. It would be better if the SMS triggers would be associated with cell phone instead of phone, Just in case If a customer puts their home phone in the phone field and cell phone in the cell phone field

    3 votes

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  20. Simply to have a trigger for a failed payment due to insufficient funds that would send a message for the guest to know their payment didn’t go through with a new secure payment link and possibly a reminder that their reservation will only be held for a period of time (maybe a week depending on how far out the booking is) unless payment is successfully processed.

    I may just create my own template to use manually.

    3 votes

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