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1696 results found

  1. Ability to bulk edit notes tab across properties

    1 vote

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  2. I need the code to be stored both in the Airbnb instructions and in a variable in Hostfully. I don’t want to have to change it in both the Airbnb instructions and a separate variable whenever the code is updated.

    1 vote

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  3. Have the logs to track which user changed the company name

    1 vote

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  4. Right now if you want to re-order or add a house rule that's not at the bottom of the list, you need to delete and re add the rules. This is very tedious. A simple drag and drop sorting feature like there is currently for photos would be very helpful.

    1 vote

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  5. I’d like the price details to be displayed automatically when clicking 'Show price details' on Agency Settings without requiring guests to click 'Show details' again when confirming the booking.

    1 vote

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  6. We encounter situations where a guest has already inquired about a Vrbo property and now needs to be instructed to send a booking request. This can be burdensome for the guest, as we are unable to simply invite them to make a reservation.

    If there is an option to pre-approve Vrbo inquiry so guest could book directly, it would be much more helpful.

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  7. It would be highly beneficial to introduce a feature allowing users to create custom channels in Hostfully, beyond the standard ones like Airbnb or Booking.com. For example, users could add channels like "Reception Desk," "Travel Agency Partnerships," or "Corporate Bookings" to track more specific booking sources. Additionally, implementing color-coding options for these channels would allow for easy visual differentiation and streamlined data analysis at the end of the season. This added flexibility would make managing and analyzing bookings much more intuitive, especially for businesses with diverse booking sources.

    1 vote

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  8. We're in Philippines but SMS messaging does not work for Philippines number so we can only use the Email option for MFA.

    1 vote

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  9. Payment processing fees are a lot and add up as an expense. Please add an option to charge the guest for payment processing fees when using Stripe as a payment processor.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  10. Add a column to see the total number of bookings in enhanced reporting

    1 vote

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  11. It would be nice if the refund in Hostfully would automatically retry so I did not have to remember to manually refund when the balance in Stripe is sufficient.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  12. For some properties, there is a check-in END time. It would be helpful to have a variable that can pull that into the custom templates.

    1 vote

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  13. In the Message Log, please add the property name. It can save time by adding the property name here, as sometimes a failed message might be expected on a specific property. By not including it here, we have to go find out which property the guest was applied to in order to figure it out.

    1 vote

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  14. Often, the formatting of messages when sent to Airbnb and Vrbo goes awry. Especially for Airbnb, it seems to add a bunch of line spaces between paragraphs and makes the messages look pretty bad. Is there a way to not have the extra spaces and strange formatting happen when messages are sent to the app inboxes?

    1 vote

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  15. 1 vote

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  16. There's a failed status for Airbnb guest reviews, but it may be helpful to know why it failed.

    1 vote

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  17. It would be nice if when I click Save or update, it keeps me on the same page. This happens in Agency Settings, Property Settings and Templates & Triggers.

    1 vote

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    0 comments  ·  Agency Settings  ·  Admin →
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  18. 1 vote

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  19. Currently, there's a link to a wikipedia page. A link to the Hostfully help article may be more useful there. As well as links to Airbnb, Vrbo, BDC iCal articles.

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  20. Vrbo does allow 99 photos. Can we update the API so that we can push out 99 photos to Vrbo instead of the current 50?

    1 vote

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