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1696 results found

  1. I want to have the option of adding multiple-choice answer types for pre-arrival form.

    1 vote

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  2. Add a cancellation date field on enhanced reporting

    1 vote

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  3. I always need to click on the reports under Recent reports to know the date range I've run, which is time consuming. I want the report to show which date range I've chosen under Recent report, so I don't have to click on each of them to know the date range I ran.

    I also need the ability to adjust the name of the recent reports I've run so I can easily trace back in the future (like I can do in my offline folders)

    1 vote

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  4. the Statement Variable is not fit for purpose for Owners as it contains Guest data that generates numbers that do not add up intuitively unless you can see the Guest payment, not HOST payout
    // My proposal, rmove the GST (5%) (Alberta, Canada) line item as it is being calculated on the GUEST SERVICE FEE which is NOT shown on the statement and NOT relevant to the HOST payout details. Its relevant for the GUEST PAYOUT details.

    1 vote

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  5. Is there a way to get a notification if we got a booking on a day that has an assigned job?

    An made up example. I have a pest control service scheduled for a property on Nov 15th. I don't want to block that calendar and stop any new booking opportunities.

    If I was to get a booking that included the date of that job, is there a way to receive a notification so that the job can be re assigned to a different day?

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  6. Occaisonally I have to re locate a guest to another property which creates a second set of automated messages/triggers. When scrolling through one can't determine which property they are from and therefore can't delete the appropriate messages (closed reservation/listing)

    1 vote

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  7. 1 vote

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  8. what I'm trying to point out is, that because this is what VRBO sends you, my tax figures are out. This is a problem in that it means I need to make a manual adjustment to ensure my tax figures are correct.

    The solution is to either (1) liaise with VRBO to have this "discount" figure broken down into the 2 separate components when communicated to you, or (2) recognise on the hostfully side that there will always be a tax component, and break it down into the 2x figures based on the property tax rate

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  9. I would like to be able to send templates to my owners please.

    1 vote

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  10. There should be a general search bar on the dashboard. Also the templates page (both system and custom) and integrations page

    1 vote

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    0 comments  ·  Dashboard  ·  Admin →
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  11. When a property is deleted (because we no longer manage it), all the data and related bookings are deleted too. Consequently, when we generate reports of previous years, the figues are wrong because the bookings data of the deleted properties are not included.
    This makes the reports and analytics tool unreliable.

    1 vote

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  12. I am just wondering if we can add a column in logistics report that shows the actual day, not just the date. for example, monday tuesday etc

    1 vote

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  13. Ability to open the breakdown of the order directly from the calendar to view all the details of what the guest paid.

    1 vote

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  14. Would be great to preview your listing prior to publishing. Currently this is my very first listing, first time with a STR so figuring out How the listing will look prior to publishing is important. Currently I am stuck publishing then checking the listing to see what it will look like, then I need to adjust the listing if something is wrong.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  15. 1 vote

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  16. Have the ability to send more messages per event (inquiry, cancellations, etc) as currently it limits you to only send one message per event and any future scheduled event messages will be cancelled out. This way we can follow up on inquiries as many times as we want

    1 vote

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  17. We have canceled the booking and issued a partial refund via Stripe. A record of this refund transaction has been added to Hostfully.

    However, the View Order page currently displays a confusing calculation of the total amount, amount paid, and balance due. Since the booking is canceled, the "Balance Due" field should no longer be visible.

    1 vote

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    0 comments  ·  Payments  ·  Admin →
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  18. I was trying to create a custom template that would be sent to a guest during their stay which would give them the option to add an additional night if the calendar allowed. This template would have a link that would take the guest directly to their reservation page where they could add the night and make payment all in one. I'm being told that's not an option and they would have to respond to me with a yes/no and then I would have to make the change in the system and send a payment request. This seems really clumsy.…

    1 vote

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  19. This will help send check-in instructions right after the agreement has been signed

    1 vote

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  20. When generating a report, I need to be able to change the name for instance, the property, the season/period, etc...
    Also, in the owner report list, the date when the report was generated should be displayed. Currently, owners see a long list of all generated reports with all the same name. It's difficult to find information.

    1 vote

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