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Property Management Platform

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  1. It ill be great to have a DBS button the same way it works for Airbnb. This is because we're a business who work in business hours. We have instant booking setup in general but after a certain time in the day, it becomes more complicated to accept a last-minute guest. They should be able to submit requests too.

    2 votes

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  2. Currently service providers are only available at mobile end. But it will help bein able to create service provider as team members: with customized access / features so that you can choose what they can see and do.

    Currently the associate role would eventually have access to all message threads, and pricing for the reservations, which is not great for a cleaner to see.

    2 votes

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    received  ·  0 comments  ·  Service Hub  ·  Admin →
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  3. Add Rental Revenue as an optional metric in the Team Performance graph

    Include a filter to exclude canceled bookings

    Display values with decimal precision instead of heavy rounding

    2 votes

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  4. specific report to track inbox messages and their flow

    2 votes

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    0 comments  ·  Inbox  ·  Admin →
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  5. Currently, the lead modal only displays the externalBookingId for leads originating from Airbnb, Vrbo, or Booking.com. However, when leads are created via the API, whether through an Agency API key, channel integration, or website integration, and an externalBookingId is provided, this field does not appear in the lead modal.

    Please expose the externalBookingId in the lead modal UI for all leads where this field is present, regardless of the source. This includes leads created via the API.

    2 votes

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    under review  ·  Steph responded

    We'll be looking into it - if we can reproduce, this is more a bug than a feature request.

  6. My suggestion for Hostfully would be to put a clause in your contract with channel partners saying they are not allowed to do offer promotions above and beyond without prior approval (an expectation that they can unless we opt out is not good enough).

    2 votes

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    received  ·  1 comment  ·  Calendar  ·  Admin →
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  7. I use a messaging platform, I'd like to be able to import the secure link so I can build automated templates using the variable coming from the API,

    2 votes

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    received  ·  1 comment  ·  API  ·  Admin →
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  8. That'd be helpful for testing purpose, where dataset is readily available and as realistic as possible.

    2 votes

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    0 comments  ·  API  ·  Admin →
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  9. It would be helpful to send how much the guest paid and per per-night pricing by SMS messages to the owner

    2 votes

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  10. As a property manager, once I successfully connect to a channel or integration in Hostfully, I’m redirected to a general page listing all available channels and integrations. From there, I have to manually click “Settings” or “Manage this Channel” to reach the property activation page.

    It would be a much smoother experience if Hostfully could automatically redirect me to the property activation page right after the connection is completed. This would reduce the number of clicks and help ensure I don’t forget to activate properties, saving time and avoiding missed setup steps.

    2 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  11. There should be a way to define a default color for the Booking Widget and apply it to all properties. Instead of having to define it one property at a time.

    2 votes

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  12. When you click on a job on the calendar, you can only add a note for the job.

    I want to have the option to include the attachment to add the photos of the issue, so I have the details of the job needs to be done.

    2 votes

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    0 comments  ·  Service Hub  ·  Admin →
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  13. I don't want to use Discounts code as I want the discounts to be applied automatically to Rent.

    Setting discounts in Pricing tab will be automatically applied but pushed to Vrbo channel as well and I only want it to apply to DBS, no other channels.

    2 votes

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  14. Owner should have the ability to contact support in case they need.

    2 votes

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  15. I would like to set up ne email triggers ot send messages 90 days or less to guests for a listing. However, I am noticing that if I set this new trigger up, it is sending the messages to existing reservations. I only want to them to send to new reservations as the message will impact the guests expectations and experience. How is this not a feature to control???

    2 votes

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  16. When a shorter reservation is assigned to a unit that later needs to accommodate a longer reservation, the system should automatically reallocate the shorter stay to another available so the longer one can be fulfilled in full and not halfway. This would optimize occupancy and help ensure that longer, potentially higher-value reservations are not blocked. Without this logic, overlapping reservations might lead to cancellations and penalties for hosts. Adding this feature would improve efficiency and prevent unnecessary conflicts.

    2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  17. extra guest rates could be personalized if it was and adult or child

    2 votes

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  18. We had to import reservations before the connection with VRBO went live. Now that it is live, why wouldn't this reservation be affiliated with VRBO as it looks from our end? With the connection made shouldn't direct messaging work? Is this going to be the case for all VRBO imported reservations? If so this is going to be very tedious to babysit.

    2 votes

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  19. Not calculating the Airbnb tax on the total amount of the Airbnb bookings

    2 votes

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    0 comments  ·  Channels  ·  Admin →
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  20. 2 votes

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