1696 results found
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Do not include -15 in the Booking Lead Time dropdown, as this will produce an error when connecting to Airbnb. The max this can go is -14.
If -15 is selected in the booking lead time, this will produce an error when connecting to Airbnb. Can we set the max to -14 instead?
1 vote -
Manually select the channel when adding new leads
When manually adding leads into Hostfully, can we choose to the lead source instead of showing everything as Hostfully leads? This can help to easily identify the original booking channel for each guest.
1 vote -
Update the % at reservation note
As split payments set in the property settings do not apply to booking.com, if using payments by booking, can that info data include BDC? It is noted in Step 9 of the activating bdc help article.
1 vote -
Keep the channel is condition dropdown open until finished selecting
When creating a trigger, please keep the channel is condition dropdown open until finished selecting. It used to do that. Now, we have to check one, click on the dropdown check the next one, click on the dropdown, check the next one, etc.
1 vote -
Zoho Books <> Hostfully Integration
I use Zoho Books to invoice owners of the properties we mange. It would be great to automatically create invoices from the financial reporting made in Hostfully on a booking (line-by-line) basis.
Now I use the reporting as base and copy/pase the net income in my accounting tool to create the invoice (net income x commission + VAT = commission over a booking. I add all the bookings per months and create the invoice. Next to this I need to make an Excel file showing income per booking - commission (VAT included per booking) = payout to owner.
I share…
1 vote -
Integrate with anystay.com.au
Can you please create an integration with anystay.com.au? I've also reached out to the team at Anystay to request an integration with Hostfully. Thank you.
1 vote -
Allow comunication with owners to be in the inbox and also availability to have triggers and templates for owner comunication.
Allow comunication with owners to be in the inbox and also availability to have triggers and templates for owner comunication.
1 vote -
Request for Custom Email Option in Trigger Actions
Currently, the trigger system in the PMS (Project Management System) only allows sending emails to predefined groups such as team members, owners, or clients registered within the system. However, there is no option to send an email to a custom, non-registered email address. This limitation makes it difficult to notify external stakeholders or third-party individuals who are not part of the system.
I would like to request the addition of a feature that allows users to specify a custom email address within the trigger actions, so that notifications can be sent to anyone regardless of their registration status in the…
1 vote -
When configuring my property directly through Airbnb, I am able to add a fee per pet per stay but in hostfully this is not possible. Many of
When configuring my property directly through Airbnb, I am able to add a fee per pet per stay but in Hostfully this is not possible. Many of my guests bring 2 pets and I am losing out on $50 every stay. This is a feature request.
1 vote -
Integrate with Rently
Request to add Rently smart home integration. We use Rently and they support reservations.
1 vote -
Add returning report without requiring the guest tag,
I don't have the guest tag to use trick number 8 in report to extract guest data for returning guest.
It would be more easier if we have the template report to extract returning guest data without this step.
1 vote -
1 vote
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Add a condition when a guest leavesa good review posted in triggers
We'd love to have a trigger condition to send messages to guests when they left a good review
1 vote -
Update the property name on pipeline when modifying BDC reservation
Current behavior:
when a booking.com reservation's property is changed,
=> the roomId is changed on Pipeline.=> The property name need to change manually in Hostfully.
Request:
When one reservation modification has been made, the change should be applied for both roomID on Data tab and the property/unit name on Lead Details page. Otherwise, it can confuse users.
1 vote -
Triggers related to jobs starting time
Be able to create triggers (notifications) around timing of Jobs. For example, be able to send a reminder to a service provider X number of hours before a job.
(when the job is not tied to each guest or specifically to a check-in or check-out, we need the notification tied to the job specifically)
1 voteThank you for suggesting.
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Report Request: Failed refund Report
Please create an easier way to print a failed refund report.
1 vote -
1 vote
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Add "booking confirmed with a pet," and "x hours before check-in with a pet" as a trigger
This would allow us to automate messaging that applies only to guests with pets
1 vote -
Ability to customize the wording of Ability to customize rental agreement wording page
'You have reserved the following property'. We would like to have a different wording here instead of "Your agreement has been signed"
1 vote -
Please add the Reservation # for VRBO and Hostfully bookings on the New Order Page. Like it is for Airbnb reservations.
The old Order Page showed the reservation number for each trip - Airbnb, VRBO and Hostfully. This number is used to reconcile each order with the Stripe payments and reports. In the New Order Page, the reservation number is only listed for Airbnb trips. Is it possible to have the Reservation number added for VRBO and Hostfully bookings? Without the unique reservation number, it makes it challenging to match the trips to the payments if one guest books multiple properties for the same date.
1 vote
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