1771 results found
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City ledger and Guest ledger on reports
Be able to keep the balance in city ledger or guest ledger or advance deposit. To include revenue for the days and balance of city ledger (guest who already checked out and have outstanding balance), guest ledger ( the guest who are still in house and have any outstanding balance) or advance deposit account.
1 vote -
Pet options for DBS
Allow the optional pet fee for direct booking site, working the same as it does with Airbnb channel, instead of creating a service for pet
1 vote -
Show Airbnb special offer warning on the order page
At the moment, it's hard to tell if an Airbnb booking is a special offer. It'd be helpful to show Airbnb special offer warning on the order page
1 vote -
Add Order Number variable with 7 digits in the template
Add Order Number variable with 7 digits in the template
1 vote -
Search widget - date selector
When using search widget for new stay date, you need to change the checkout date first then the checkin date while usually users will select new checkin date before checkout date.
Steps to reproduce
1. Enter date and Search
2. Click on checkin date again to change - arrows have disappeared so there is no way to change and search for a different checkin date after checkout date that's currently in use.User should be able to select any checkin date or there is a button 'clear date' to select new checkin and checkout
1 vote -
Differentiate the "Additional charge option" from the "Security deposit" on the checkout page
We used the “Additional Charge” feature, but on the checkout page, next to the security deposit it says (refundable). The security deposit is not actually included in the amount they pay upfront, so it is technically not “refundable.” Many guests contact us to ask when they will receive a refund of their security deposit and we have to explain to them that it was never paid, but is just an additional charge option we have after checkout if needed. Guests are often disappointed to realize this, thinking they were going to get $500 back of what they had already paid.
1 vote -
Booking.com leads - Actions tab - Change Stay date
Automatically calculate the additional amount when changing the stay date of Booking.com reservation from Hostfully. At the moment, we have to manually calculate the new price when changing the checkout date for extend.
1 vote -
Discount code to book at a specific price
Be able to set up discount codes to book at a specific rate
1 vote -
Add more discounts
Need to be able to add more than 2 discounts for longer stays. There's currently only 2 options.
1 voteThis feature is coming soon actually.
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Display rate multiplier in order details
Rate multiplier amount should appear in Lead modal to avoid confusion. I have cases where total rent is less than Rent amount because of rate multiplier of -25%
1 vote -
1 vote
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Not show jobs in the Owner Portal
Have the option to not show the blue dot for jobs on the owner portal calendar
1 vote -
Inbox - extra guest
It would be helpful to have the ability to add additional guests to the communication thread. Currently, only the primary guest receives messages, which means hosts must rely on them to relay information. Allowing multiple guests to be included would improve communication, reduce misunderstandings, and enhance the guest experience. This feature would be especially useful for group bookings or situations where multiple guests are involved in trip planning.
1 vote -
Charge for properties by number of days/months of availability (active status).
If we have properties that are only available a limited time, or that have availability for specific months, it would be helpful to be charged for the months that the property is available.
1 vote -
Government ID formula
Be able to select the Government ID formula for financial reports, not just for logistic reports.
1 vote -
Ignore tax charge feature should apply for all the Taxes
Currently, the feature Ignore tax charge feature is only applied to the Rental Tax. It should be applied to all the taxes in the setting.
1 vote -
Add CST to times shown on Customer Success & Onboarding Office Hours
Please add the time zone for CST (Central Standard Time, USA) to the Customer Success & Onboarding Office Hours.
0 votes -
Representative Inventory
Airbnb has a functionality called representative inventory which allows hosts to create one listing for multiple same units. It would be great to support this feature.
1 vote -
Trigger new messages
When we need to transfer a guest’s reservation to a new location, it would be much more efficient if all the relevant information for the new place was sent automatically. Right now, we have to manually find and send everything, which takes up a lot of time. It would be great if, when a reservation is moved—whether before or after it begins—it could be treated like a new or last-minute reservation, and the check-in info could be automatically sent to the guest.
1 vote -
Pop up comments
Here are some examples of comments that could pop up for a guest account:
Do not book guest – Guest has a history of cancellations or issues.
Early check-in approved – Guest has confirmed early check-in request.
Pending pet fee payment – Guest owes payment for a pet stay.
Special request for quiet room – Guest prefers a quieter location within the property.Allergic to certain scents – Guest has a sensitivity to fragrances or cleaning products.
VIP status – Frequent guest, provide exceptional service.
1 vote
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