2177 results found
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Ability to automatically sort templates & triggers in alphabetical order
Ability to automatically sort templates & triggers in alphabetical order
1 vote -
Bulk send an email trigger to multiple recipients in one thread.
Currently, triggers with multiple recipients are sent as individual individual emails. A feature to include all intended recipients in a cc: style email could help with guest registration at properties where more than one person needs to be notified.
1 vote -
upload guest ID
being able to screen guests' ID, not only email and phone numbers, since the PM wants to know who is really staying
1 vote -
1 vote
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channel cottage.com
be able to map proeprties with channel cottage.com
1 vote -
Receive WhatsApp Guest Replies in WhatsApp
Allow Property Managers to receive guest replies directly in WhatsApp
1 vote -
Update the Stripe payment widget to add a “name on card” field.
Add "Name on Card" field to Stripe Payment Widget.
1 vote -
Add channel condition to the New message in inbox trigger
Have the ablity to set up notifications for new messages in the inbox for guests from a specific channel.
1 vote -
Mark a Reservation as Check-In Instructions Completed when ending access instructions
Currently, we send all our check-in instructions manually by using the templates to send a message based on if the property has a smartlock or doesn't and it pulls all the relevant data.
I would like to see in a clear spot if a guest checking in that day has been sent their access instructions template or not. Firstly, we'd need a toggle on the guest modal to say 'Sent!' or 'Complete!'
And then we know who's still needing access details (and may need to fill out their pre-arrival form).
It would be great to then see throughout the day…
1 vote -
Assign Trigger Recipients Based on Property-Cleaner Assignment
I manage multiple cleaners, and each cleaner is assigned to specific properties. Currently, when creating a trigger and selecting multiple cleaners as recipients, the notification is sent to all selected cleaners regardless of which property the booking belongs to. I want triggers to automatically send notifications only to the cleaner assigned to the property associated with the booking.
1 vote -
Option to add order adjustments to group booking
I'd like to add order adjustments to group bookings.
1 vote -
Option to Edit a Promo Code
edit a promo code
1 vote -
Disable Incoming Guest Messages on WhatsApp
I would like the ability to send messages to guests via WhatsApp while preventing guests from sending WhatsApp messages back to me.
1 vote -
Warn hosts: VRBO cancellations in Hostfully can trigger penalties
HOSTFULLY should clearly warn hosts about VRBO cancellation penalties when canceling inside PMS
I wanted to share a recent experience that exposed what I believe is a serious workflow issue between Hostfully and VRBO.
I had to cancel a VRBO booking because the guest did not meet my minimum age requirements. During the cancellation process in Hostfully, I was required to:
- Select who was initiating the cancellation
- Enter a required cancellation reason
Like many hosts would assume, I believed this required reason field was somehow passed along to VRBO and would be considered when reviewing the cancellation.
That assumption cost…
1 vote -
Improve the custom data field for Multi-unit
For now, if we have a custom data field named "Room name/Number" for a multi-unit property, for example. We would like to assign values to all units.The process appears to be as follows: go to the "Room name/Number" field, select a unit, enter a value, and save. After returning to the page, two "Room name/Number" fields are displayed: one containing the value that was just assigned and another empty field. We then repeat the same process for the next unit until all units have been assigned a value.
It would be great if there is an easier workflow to assign…
1 vote -
Improve Airbnb Guest Trust for Pre-Arrival Forms and Rental agreement
Guests booking through Airbnb may be reluctant to complete Hostfully pre-arrival forms or rental agreements when the links direct them outside of Airbnb. Airbnb displays a warning advising guests to remain on the platform for safety, which can create distrust and lead to cancellations.
It would be helpful to provide a way to collect required forms and agreements through Airbnb-approved workflows, or to offer clearer messaging and branding that reassures guests the external forms are legitimate and required by the host. This could help reduce guest concerns, improve completion rates, and prevent avoidable cancellations.
1 vote -
Option "send quote" should not be available for Vrbo inquiries
For Vrbo inquiries, we usually advise to not send quote with payment link for 2 reasons
- Vrbo does not permit sending links or contacts through channel messages if the lead is in inquiry stage
- In rare cases, if a guest makes a payment via the link, that lead will bypass the connection and be converted into an offline booking on Vrbo.
However, the option to send a quote for Vrbo inquiry is still available which could be confused. Thus, the option "send quote" should not be available for all Vrbo inquiries.
1 vote -
Allow text string comparisons in reports
Right now, a formula contains text such as if({LEADEXTRANOTES}="paid to Owner", {ORDERPAIDTO_DATE}, 0) will not work. I'd like text string comparisons to work in reports.
1 vote -
Booking.com "Unbookable" Notification
There should be an alert to let you know that your listings has not correctly synced, or listed as "unbookable" on Booking.com
1 vote -
Be able to edit system messages on the booking widget.
When a guest goes to book, there are some messages in the process that would be ideal if we could edit that message.
In the screenshot below, if a guest is attempting to book outside of the booking lead time, we'd prefer to have a note that tells guests to contact host directly, for example.
And, if the property is set to 0% at reservation, it would be very useful to be edit the message that says something like, Thank you for your payment, when they have not paid anything.1 vote
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