2177 results found
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Kana Gordon
She is brilliant at what she does, and I suggest she be promoted soon.
1 vote -
Ability to the booking page in a new tab on form submission - Booking widget
How can we get this embedded booking form to open in a new tab the Hostfully booking page on submission of the form, as currently it opens in the same tab?
1 vote -
Trigger Condition for Reservation Property Changes
Add a trigger condition that allows property managers to receive notifications whenever a reservation is moved from one property to another.
1 vote -
minimum price rule
The minimum price rule should be improved so that the specific nightly rate for a date is used rather than a set rate for every stay. Our pricing is very specific week by week / night by night . We would like to be able to take bookings for less nights than our minimum stay as long as we still received the minimum amount of revenue (e.g. take a 2 night stay but it costs the same as 3). One value across the year isn't as effective and increases the cost in some weeks disproportionately.
1 vote -
Owner Blocks Included in Arrival Report
When running an arrival report for a specific date range, it would be helpful to also include any owner blocks (owner arrivals) with the guest arrivals.
1 vote -
Allow Reservation Extensions Despite Turnover Days
Currently, turnover day restrictions prevent users from extending an existing reservation into a turnover day. Since the stay is already in progress, turnover rules should not apply when modifying or extending an existing booking.
Please allow reservation extensions even when the new checkout date falls on a configured turnover day, provided there are no conflicting reservations.
1 vote -
Make phone number field required in booking widget
There should be an option to make the phone number field required in the booking widget
1 vote -
Hi Team, I wanted to share a small feature suggestion that I believe would greatly improve efficiency for our operations. Currently, we have
Hi Team,
I wanted to share a small feature suggestion that I believe would greatly improve efficiency for our operations.
Currently, we have to manually enter the lockbox key code into the checkout details for every booking. It would be much easier if we could instead input the lockbox code once within the property’s main settings page, and have it automatically populate into the checkout details for each reservation.
This would help streamline our workflow, reduce repetitive manual input, and minimise the risk of errors or omissions.
I hope this is something you can consider for future updates, as it…1 vote -
Widgets - Publishing tools upgrade
As the new upgraded Direct Booking Site has now been released, we hope the Booking and Search widgets can receive a similar enhancement in the future to provide a more consistent user experience and better align with the updated design and functionality of the booking site
1 vote -
show balance due on leads on calendar
When hovering over a reservation on the calendar, show the balance due, instead of or in addition to the total amount.
1 vote -
allow not to screen known people
Have the availability to decide not to screen known guests who already stayed with the PM in the past, or to avoid doing screening for family or close friends
1 vote -
Invoice for 1% additional fee charged by Hostfully per reservation
I would need the invoices for the transaction fees Hostfully charges for all transactions processed through Stripe.
Stripe provides the invoice for their commission, but I don’t have any document justifying the fees that Hostfully deducts from the payments I receive.1 vote -
Be able to select job start time and end time when setting up trigger for job creation
When jobs are created automatically by trigger, start time and end time are defaulted to checkout time and 1 hour after checkout time. However, our job must be from 11:00 AM - 4:00 PM. So it would be helpful if we can select the start time and end time when setting trigger for job creation.
1 vote -
Property-Based Access Restriction for Custom Templates
Currently, when a booking agent previews or selects custom templates, they can see all templates across the account, including templates belonging to properties they are not assigned to.
This creates visibility and organizational issues, especially for teams managing multiple properties with different communication workflows. I want to have the ability to associate custom templates with specific properties. When a booking agent previews templates, they should only be able to see templates linked to properties they are assigned to.
1 vote -
Improve Booking.com Payment & Security Deposit Transparency for Merchant-of-Record PMs
PM feedback/request regarding Booking.com payment behavior and guest-facing charge transparency when using Hostfully as the merchant of record.
Current pain points:
PMS payment schedule settings (ex: “collect balance 5 days before arrival”) appear to imply they apply to Booking.com reservations as well, but Booking.com reservations may follow different payment timing/workflows.
Guests may see messaging during checkout indicating they will not be charged until later, but then experience immediate charges/payment requests.
Security deposit charges configured correctly in Hostfully are not clearly displayed/explained to Booking.com guests during checkout/payment flow.
This creates guest confusion, payment disputes, and additional manual follow-up work for PMs.…
1 vote -
Have the ability to customize the message when a guest selects a date on the direct booking site that is past the booking lead time.
When a guest selects a start date that is past the booking lead time, it would be convenient to be able to customize a message, instead of saying: Booking lead time requirement is not met.
1 vote -
Annual Owner Adjustments
Currently, Hostfully Owner Adjustments support one-time and recurring monthly adjustments, but there is no option to create recurring annual owner fees.
Many property managers charge owners annual fees for services that are billed once per year rather than monthly. Today, these fees must be manually entered each year, creating additional administrative work and increasing the risk of missed charges.
Use Case
Property managers often charge annual fees such as:
- Annual linen service fees
- Annual licensing or permit administration fees
- Annual technology fees
- Annual membership or association fees
- Annual maintenance program fees
- Annual inspection fees
In many cases, these fees vary…
1 vote -
Able to add multiple Stripe accounts for a property
Able to add multiple Stripe accounts for a property
1 vote -
Integration with Peach Payment from South Africa
I wanted to emphasize how important it is for South African clients to have access to a payment integration that supports instant bookings. Unfortunately, Stripe and PayPal are not viable options in South Africa, which means the only way for us to currently accept direct booking payments through Hostfully is via the ChargeAutomation integration. The downside of this setup is that we are unable to offer instant bookings, which inevitably creates booking drop-off and bounce rates.
We recently migrated from RoomRaccoon, a Dutch company that integrates directly with Peach Payments. This allowed us to offer a seamless guest experience with…
1 vote -
Faster iCal Sync Times
I would like more frequent or near real-time iCal syncing, if possible, to improve calendar reliability and booking accuracy.
1 vote
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