1805 results found
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Add returning report without requiring the guest tag,
I don't have the guest tag to use trick number 8 in report to extract guest data for returning guest.
It would be more easier if we have the template report to extract returning guest data without this step.
1 vote -
Showing Agency details on all report types
Recently, there's only generated Owner reports having Agency logo along with other agency details (see attachment). It would be nice if those information is showing on other reports.
These report types don't have the Agency details on the generated ones:
- Financial reports
- Logistics and Job reports (in Logistics reports type)
- Property reports1 vote -
Add a condition when a guest leavesa good review posted in triggers
We'd love to have a trigger condition to send messages to guests when they left a good review
1 vote -
Update the property name on pipeline when modifying BDC reservation
Current behavior:
when a booking.com reservation's property is changed,
=> the roomId is changed on Pipeline.=> The property name need to change manually in Hostfully.
Request:
When one reservation modification has been made, the change should be applied for both roomID on Data tab and the property/unit name on Lead Details page. Otherwise, it can confuse users.
1 vote -
Triggers related to jobs starting time
Be able to create triggers (notifications) around timing of Jobs. For example, be able to send a reminder to a service provider X number of hours before a job.
(when the job is not tied to each guest or specifically to a check-in or check-out, we need the notification tied to the job specifically)
1 voteThank you for suggesting.
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Report Request: Failed refund Report
Please create an easier way to print a failed refund report.
1 vote -
1 vote
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Ability to customize the wording of Ability to customize rental agreement wording page
'You have reserved the following property'. We would like to have a different wording here instead of "Your agreement has been signed"
1 vote -
Please add the Reservation # for VRBO and Hostfully bookings on the New Order Page. Like it is for Airbnb reservations.
The old Order Page showed the reservation number for each trip - Airbnb, VRBO and Hostfully. This number is used to reconcile each order with the Stripe payments and reports. In the New Order Page, the reservation number is only listed for Airbnb trips. Is it possible to have the Reservation number added for VRBO and Hostfully bookings? Without the unique reservation number, it makes it challenging to match the trips to the payments if one guest books multiple properties for the same date.
1 vote -
Sending notification to PM when the Booking.com connection went failed
When the connection between our platform and Booking.com fails, it can lead to disruptions in property availability, pricing, and booking management. This issue can result in lost reservations, inaccurate listings, and ultimately, a negative impact on revenue and customer satisfaction.
To mitigate these risks, it's essential to implement a notification system that alerts the Property Manager (PM) immediately when a connection failure occurs. By providing real-time updates, the PM can take swift action to troubleshoot and resolve the issue, ensuring that the property remains competitive and accessible to potential guests.
1 vote -
Support AIR_CONDITION_WINDOW for HVMB
Support more amenity mapping for Marriott AC
Currently, AC in Hostfully is mapped to AIR_CONDITION, which is translated into "Air Conditioning Central" on Marriott. (which all of their properties feature centralized air conditioning)
However, this may not be correct for all PMs, as they can also have other type of AC, like window or standalone AC, of mapping type AIRCONDITIONWINDOW.
In order to support this, Hostfully should have another mapping type to Marriott AIRCONDITIONWINDOW.
1 vote -
Extra hours field for late check-out in the booking flow
Ability for the guests to select amount of extra hours for their stay during the booking flow with an extra hours field
1 voteNote that the platform already provides a way to do this by using services can you can propose for purchase to guests during the check-out flow: see https://help.hostfully.com/en/articles/2899851-upselling-items-from-your-direct-website-checkout-flow
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Delete pre arrival form information after stay
Delete pre arrival form information after stay
1 vote -
Include the inquiries and quotes sent in the logistics report
Include the inquiries and quotes sent in the logistics report for marketing purposes.
1 vote -
Indicate Inaccessible Reports Older Than One Year
When property managers or owners click on reports older than one year (e.g., from 2023), they get an error page with no prior warning. To improve user experience, please add a clear UI indication (e.g., tooltip or banner) that reports older than one year will not be accessible. This will help manage user expectations and prevent errors.
1 vote -
Run reports for selected properties
Currently I can only run reports for all properties/ 1 property at a time. I want to be able to select multiple properties and run a report with one click.
1 vote -
API for assigning services to property
API for connecting for services and property, similar to /api/v3/property-ownership but for service assignment
1 vote -
Add a report that counts inquiries and guest communications
I would love to give owners an opportunity to see the work that goes into the communication side of this business and share with them the conversion rate of inquiries vs bookings, and the amount of times I have responded to guest communications.
1 vote -
1 vote
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Show properties on the property list by Airbnb account
Show properties on the property list by Airbnb account. (not via tag)
This will allow users that have mutiple properties to always show only one list of Airbnb accounts.(Stars of Boston request)
1 vote
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