1968 results found
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Less Support Turnover, Enhanced Team Support
Having several different people “trying” to help within a short period of time can lead to different and sometimes contradictory information, as has already happened.
Even though Hostfully has several support agents available who can review the case and assist, it often means having to explain the problem all over again, repeat the entire process for a new person, and sometimes receive replies that have nothing to do with the original issue.
As a solution, you could reduce the number of different agents handling the same ticket or issue for a single person. Obviously, this might mean waiting longer for…
1 vote -
Ability to add UTM to the pre-arrival forms links
Ability to add UTM to the pre-arrival forms links to be able to track the bookings for agency's marketing end
1 vote -
Support different security deposit amounts for sub-units instead of using the master unit’s default in BDC
In Booking.com, the Security deposit amount of the master unit is used for all sub-units. Support setting up different security deposit amounts per sub-unit instead.
1 vote -
Allow selecting ‘Owner can view booking details’ for Owner Permission without requiring an Owner Payout Formula
Currently, when selecting “Owner can view booking details” (without selecting “Owner can view booking value”) for Owner Permission, it is mandatory to also select an Owner Payout formula. Is there a way to allow selecting “Owner can view booking details” without requiring a payout formula?
1 vote -
common area option in Set Bedrooms
Having common areas as an option in the list provided by Set Bedrooms
1 vote -
collect phone number for all guest as an option in the pre-arrival form
we don't have the option of phone numbers for other guests, and the custom field does not work for us.
1 vote -
Ability to Dynamically Configure Calendar Widget Using Property ID
We would like to request a new feature that allows the calendar widget to be dynamically configured based on the property ID.
Currently, we are unable to implement this behavior because the necessary ID is not returned in any API response or available anywhere else in the system. As a result, we cannot generate the widget dynamically and must manually retrieve and use the widget for each individual property.
To enable dynamic usage, we would need one of the following:
Include the required widget ID in the API responses, or
Allow the calendar widget to be generated directly using the…
1 vote -
Payout Issue Tracking Reports
I would like to request a reporting feature that allows users to track issues related to payouts. This report would help identify pending, failed, delayed, or disputed payouts and provide clearer visibility into payout status and patterns over time.
1 vote -
Ability to set custom data for single unit, not just based on unit type
We have different door code for each room under each unit type, and currently, it's not possible to set up custom data for single unit.
We want the ability to set custom data for single unit, not just based on unit type
1 vote -
Automatic Review Response
Just like we have automated reviews for Airbnb and VRBO, I would like to have automated review responses that get posted in reply to reviews we receive. I think it would be helpful to have a condition where we set the number of stars a reviews has that qualifies it for a response, for example, I could set a response trigger that only replies to 5-star reviews, since I probably want to manually review and respond to any review that may have something negative in it.
1 vote -
Integrate with SumUp
we sell products to our guests. we use SumUp to take payment for on-site sales and web sales. How can this integrate with Hostfully
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1 vote
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Ability to Generate a Booking Link With Pre-Selected Dates on DBS
I’d like the ability to generate a direct booking link that automatically includes the dates a prospective guest is interested in. This would allow hosts and property managers to quickly send a ready-to-book link, without having to walk the guest through selecting dates manually.
1 vote -
Add the option "Queen pull out bed" in Set rooms and bed types
Currently there's no option to add a queen pull-out bed in the property settings. I need to add that type of bed specifically.
1 vote -
Request for Room Mapping for Vrasio too
Hi Hostfully API team!
We VRASIO have just joined the Hostfully ecosystem as an OTA.
I understand room mapping is available for Airbnb, but not for Vrasio or others.We don’t understand the logic behind it. Why don’t we make it available to Vrasio too, since we have that feature embedded inside our platform too.
The PMs would appreciate your support because it would save him time for not mapping rooms manually inside our platform. At least Select Stays expressed that desire to my attention. Thanks!
Fredhttps://vrasio.slack.com/archives/C08SU5HUQLS/p1763056595356649
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Duc
Friday at 8:03 AM
I see, you can only map…1 vote -
1 vote
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Option to add Tax Amount for Owner Adjustments besides Tax Rate (%)
On Owner's tab, when creating an Owner Adjustment, currently it only allows to add a Tax Rate (%). It will be helpful to have the ability to add a Tax Amount as well.
1 vote -
Create an exportable calendar link including the departure day for Cleaners
Making an exportable calendar link that simply adds the 1 day (departure day) to the data, so that it could be imported to google, so that the cleaners know when people are checking in, how long they are staying to leave appropriate supplies, etc.
1 vote -
Request for distinct post-payment confirmation page for accurate conversion tracking
Distinct confirmation page for tracking conversions, such as those from META ads, that appears immediately after payment is completed.
Currently, users are redirected to a pre-arrival form after payment, but there’s no separate confirmation page that can serve as a reliable conversion endpoint for analytics or ad tracking.
Additional context:
The Meta HTML is already implemented through Google Tag Manager, so adding it under Agency Settings > White Labelling wouldn’t address the issue. The tag itself is firing correctly on the site.The main tracking problem comes from how Hostfully handles payments. It appears that the checkout flow uses a…
1 vote -
change the order of the property description
I want to be able to reorder the description field like the notes, the guest access, etc...
1 vote
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