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  1. Apply "Ignore tax charge for stays over" to the additional fee. In the meantime, when adding an optional fee under Fees and Taxes, we can add tax rate on that fee but there is no place to add the "Ignore tax charge for stays over" rule.

    1 vote

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  2. Currently, that's expected for group booking behavior when we have the gr booking on sub-unit, the main lead will stay on hotel / master level without being allocated, which may hide the block on master beneath it.
    ​I would like the main lead of the group booking should stay on the correct property got booked.

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  3. be able connect owner bank account into property setting
    Beside the request to Allow access for multiple owners per property, I also want to be able to connect owner bank account (even more than one if you allow multiple owners for 1 property) and slit the payment for them

    1 vote

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  4. Once the guest clicked on "Request a hold" from Quote message, the calendar will show a hold accordingly but there was no automated message sent to the guest. when i click her name in pipeline i do not get the option to "place on hold" only "extend hold" so I can't send the Hold confirmation message from Pipeline either. I can only choose the template from Inbox to send manually. It's very inconvenient.

    Please add another option or change "hold confirmation" message to automated instead of semi-automated

    1 vote

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  5. Owners should be able to see full booking details in their portal include cleaning fee, pet fee, taxes, etc just as we see in our PM calendars.

    1 vote

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    0 comments  ·  Owner Portal  ·  Admin →
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  6. VRBO operates in USD, but many properties around the world are priced in other local currencies. In addition, some countries cannot use Stripe due to country-specific restrictions or agreements, which prevents certain properties from connecting to VRBO directly.

    As a result, these properties often have to rely on iCal connections instead of a full direct integration. The downside is that iCal is limited and does not support full dynamic syncing, which can reduce exposure, efficiency, and potentially booking traffic.

    A practical solution, which I have seen other PMS platforms implement, is to allow the system to take the property’s base…

    1 vote

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  7. Add the owner's name in the booking details.

    As we manage properties across different countries, our team often does not have detailed background knowledge of every property. Having this information available in one click is fundamental to improving workflow, reducing delays, and creating a better user experience for our team.

    1 vote

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  8. Support for connecting multiple locks to a property for RemoteLocks integration

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  9. 1 vote

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  10. Allow configuring different minimum night stay requirements per distribution channel (e.g., direct bookings vs OTAs).

    1 vote

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  11. Right now when deleting a fee under Fees, Taxes, and Policies, the fee will be deleted for all properties by default. You also have the option to select the properties from which you can remove the fee.
    However, I think by default we should have it removed for the property that I'm selecting, not all, since it's confusing and I can accidentally delete it for all.

    1 vote

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  12. Currently in Hostfully there is limited flexibility in how taxes and platform-related fees are calculated and applied. This creates accounting discrepancies compared with how other platforms (e.g., Airbnb) treat revenue components and prevents accurate handling of regional tax rules and channel-specific fees.

    Two key limitations cause issues:

    .Taxes and levies cannot be configured based on total booking revenue or stay length.
    .Fees cannot vary based on the booking channel.

    This makes it difficult to ensure taxes and platform fees are applied correctly and creates reconciliation problems for accounting.

    It would be important to introduce greater flexibility in how taxes and…

    1 vote

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  13. import questions made by potential guests in Booking.com listing

    1 vote

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  14. 1 vote

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  15. A message was missed due to someone read or marked the thread as read, which resulted in a late response to guest.

    when someone click on the Inbox, it could be auto load the 1st unread thread, hence the thread is marked as read, when you move to another guest thread.
    Right now, it's not possible to see who read the inbox.

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  16. We have Booking.com group booking where guests can book both master and sub units and it exceed our max guest ability. It should not allow guests to book both master and sub units at the same time when it comes to group booking

    1 vote

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  17. The Hostfully analytics dashboard currently provides strong metrics such as:

    Rental revenue

    Nights booked

    Average Daily Rate (ADR)

    Occupancy rate

    RevPAR

    However, there is no visibility into discounts applied across bookings. This makes it difficult to measure the financial impact of promotions, manual discounts, or promo codes.

    Problem

    At the moment, there is no reporting that shows:

    Total discounts applied

    Promo code usage value

    Revenue lost to discounts

    Gross potential revenue vs discounted revenue

    Without this data, it is difficult to evaluate whether discounts are driving incremental bookings or simply reducing revenue unnecessarily.

    Requested Analytics

    Add discount reporting within the…

    1 vote

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    0 comments  ·  Dashboard  ·  Admin →
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  18. 1 vote

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  19. You should put a warning that if we share the iCal link they will have lifetime access to the property. At the moment, it's not possible to set permission for iCal

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  20. I got this error "Internal server error" when adding an owner. It turns out the email has already been added as an owner, or was previously used in another role (guest, service provider, etc.). I would like a more user-friendly error such as "The email has been taken" or something so that I know how to fix it without the need to ask support.

    1 vote

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    0 comments  ·  Agency Settings  ·  Admin →
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