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  1. I think in order to not miss messages from past guests, the default on the inbox screen should be to "all" or at least an option to choose our own default view, so if you want to see "all" it isn't a manual process.

    1 vote

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  2. After going through this, I believe that this is a bug. I have brought this to Hostfully’s attention in the past, but I don’t feel like they truly understand what is going on here. It’s a bit hard to explain, but I feel that the images show the problem than the explanation.

    Pricing Periods date selections need to match every industry standard when selecting date ranges – Our industry works on “nights booked” and “nights selected”. We select dates and base the range of nights (check-in to check-out). When selecting date ranges in Pricing Periods, the last date selected is…

    1 vote

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  3. The current Hostfully layout is not full screen and the font is small and light in colour.
    Having light grey writing on a white background makes it incredibly hard to read without looking closer.
    I think it would be great to have bolder/darker and bigger writing making it easier to read. It would also be great if the Hostfully software can fit entirely on the screen instead of just down the middle.
    Having these aspects enhanced would make for a more efficient work day, without any eyestrain! :)

    1 vote

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    received  ·  0 comments  ·  API  ·  Admin →
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  4. As a VRM I would like Inbox to save a copy of my draft messages so that I can come back and finish the message later.

    Current message disappeared if I went to check another message halfway.

    1 vote

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  5. 1 vote

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  6. We like to set up a partner program for our agency where every partner that refers a new property owner receives a lifetime commission of x% calculated as %tage of our agency commission.

    "Must-have":
    (1) A list of partners maintained in Hostfully, with their contact data and the %commission they will receive
    (2) The option in the Property administration to add a partner that should receive commission on agency commission
    (3) A portal for the partner to see how the properties are performing (e.g. bookings without guest names) and a dashboard showing his commission results month by month, and ability…

    1 vote

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    received  ·  0 comments  ·  Other  ·  Admin →
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  7. At present, the PointCentral integration does not automatically create lock codes for any existing bookings in the Hostfully calendar.

    In order to generate codes, each booking must be manually opened and re-saved. with 44 listings and nearly 1000 open reservations, this is a very arduous task.

    Surely there must be some way to make this integration backward compatible, or at the very least create some kind of master "refresh" button/script that effectively opens and re-saves every reservation in the calendar automatically to accomplish this.

    1 vote

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    under review  ·  0 comments  ·  API  ·  Admin →
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  8. I'd like to have A-Frame as a property type added - it is a filter on AirBnB, but not on host fully.

    1 vote

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  9. When a guest goes to book on the direct booking site, if they enter a date range that goes beyond the Maximum Night stay (property Main Settings), then hit Book Now, they get this message: Maximum stay requirement is not met. That does not specify the requirement, the way the Min Stay is displayed.

    It would also be great to be able to customize a message there, and have it displayed before they hit book now, so they can see that requirement.
    Ex., the max stay is 30 days, but we want to include a message that states something like,…

    1 vote

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  10. Sometimes guests do not see the emails that are sent. Would it be possible to flag messages coming from Hostfully as important to help guests see those messages?

    1 vote

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  11. We'd like to be able to specify tags to exclude for when listing properties through the properties-get endpoint. There's an inclusion query there now, with the exclusion option we'd be able to better optimize our queries and reduce the number of API calls.

    1 vote

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  12. Use Case
    I want to receive emails for every new guest message that comes through our direct booking site, but I do not want to receive messages for Airbnb (or Vrbo, if that is ever added in the future). I use Hospitable for Airbnb and Vrbo messages, so I do not need to also receive those messages via Hostfully emails.

    It would be possible to create a hack that gets the desired end result using Gmail filters, except that right now the template variables [$LEADSOURCE$] [$LEADCHANNEL$] don't even work, so there is no way to add a field…

    1 vote

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  13. We have a number of covered wagons available for guests to stay in. It would be nice to have a property type added for "Covered Wagon." Tipi, Yurt, and Igloo already exist in the system. "Wagon" would cover both western style covered wagons, as well as Gypsy style wooden wagons.

    1 vote

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  14. Need the ability to change the cleaning fee for weekdays and weekends and cannot be the same for the whole week.

    1 vote

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  15. I'm using zapier to handle owner blocks that are created in Hostfully.
    Right now, if the owner blocks dates using click/drag function on the
    calendar to block dates, this triggers an update zap. However, if the owner blocks dates by clicking the "+ Block Dates" button at the top of their dashboard, it doesn't trigger any zaps. This is a serious oversight that adds lots of complications to our system. Can you fix this so the "+Block Dates" button also triggers a zap?

    1 vote

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    1 comment  ·  Integrations  ·  Admin →
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  16. A checklist reminder with specific information on home maintenance for rentals (bi annual). For example, changing filters, pest control, deep clean items, furniture cleaning schedule.

    1 vote

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    1 comment  ·  Other  ·  Admin →
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  17. When guests are paying above a certain amount we want to be able to handle them differently and send special service notes with information to service providers and ourselves.

    1 vote

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  18. When somebody modify their reservation we can not send manually a confirmation, i would like to resend it like in the message log, fire trigger again. Sometimes we change the dates with no money ajustment an we can not send something .

    1 vote

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  19. Integration with Tidy App - even at their beginning stages they have been more involved and helpful than any other cleaning service I have tried. They flew in a trainer to train my team and have customized my entire experience. The only thing missing is an integration with Hostfully.

    1 vote

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    1 comment  ·  Integrations  ·  Admin →
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  20. Autohost screens guests, and if a guest fails the verification and/or is high-risk, that information should be available in Hostfully. Then, that information could be used as a condition in message triggers, e.g. do not send messages if guest is unverified by AutoHost. I would also want to see that data available in the API so other integration partners (e.g. Akia) could use it as well.

    1 vote

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