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2337 results found

  1. Be able to opt into Guest Mode for dates that we block for owners - both to turn on the owners user access to the lock, and to set the thermostat for habitation.
    Currently, the thermostats keep defaulting to Vacation Mode when the owners are in town!

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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  2. Have a Fee section as the adjustment report section in the Owner report

    1 vote

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  3. Update the information icon's description in the Owner Portal Analytics page to clarify how the owner's revenue is calculated, including how commissions, fees, and taxes affect the reported amount. The explanation should clearly distinguish the owner's revenue from the Rental Revenue metric available to property managers.

    1 vote

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  4. the app should notify me who is checking out

    1 vote

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    0 comments  ·  Mobile App  ·  Admin →
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  5. Import Airbnb inquiries that come with the status "not_possible" so we can have full conversation history

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  6. On the basic dates search, I need the default setting changed from 2 persons to 1 person, forcing the customer to click the drop down.
    They will then see the dog option and stop me having to explain every time where the ‘add dog’.

    1 vote

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  7. The cancellation policy of the guests booking/reservation needs to be shown on the Lead Details. This is a critical piece of information especially now where in Airbnb you can modify the policy for a separate time period. I shouldn't have to go research this back in the channel when my PMS should centralize tasks for me.

    1 vote

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  8. Add the exact date/time the Hold will expire in the calendar detailed view.

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  9. There should be a Windows Desktop App for Hostfully. It seems weird that one was made for iOS first when it only has 25% of users are on that and Windows makes up 70% of desktop operating systems users.

    1 vote

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    0 comments  ·  Mobile App  ·  Admin →
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  10. I see that Hostfully Accounting syncs with Quickbooks Online. I wonder if there is demand to have Hostfully Accounting sync with Xero?

    1 vote

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  11. I want to be able to set the turnover days for bookings longer than x amount of nights.

    1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  12. I would like to be able to add notes to calendar dates so I can record special events taking place in the area i.e. a concert, show, festival. This would also be a reminder why the price is differently priced for that date. The date would need to be highlighted in a different colour shade and it would be good to hover over the date to see the information recorded.

    1 vote

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  13. On the property Main Settings page, there's a field for the Rental License Number and Expiration date. It would be convenient to have Hostfully send a notification when the rental license number expiration is approaching, maybe about 30 days prior.

    1 vote

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  14. At the moment, the En suite bathroom (Has Private bathroom) only works for Booking.com, not for Airbnb. We want to show on Airbnb that the room has En suite bathroom

    1 vote

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  15. Add Templates and Triggers to the top main menu selection bar instead of having to drop down on the company name menu, It is widely used and there should be a faster way to get there.

    1 vote

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  16. Booking.com has introduced a new Q&A feature that allows guests and properties to exchange questions and answers. Messages exchanged through the Q&A section are currently not displayed in Hostfully.

    1 vote

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  17. We want to upload a guest’s ID to the appropriate ID/document field in Hostfully if the guest sends us a copy via SMS

    1 vote

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  18. At times, a promo code cannot be created with the Start date as today's date. I am not sure what prevents this, but sometimes I can/cannot create a promo code with the Start date of today. I had a guest who was trying to book and I wanted to create a unique code for that guest to use in that moment. When I tried to create the code with the same start date as the current date, I got the error message: "Error while creating promo code, please try again."
    I was told that,
    "error while creating promo code, try…

    1 vote

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    0 comments  ·  Discount Codes  ·  Admin →
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  19. The inbox tab lists all messages sent to guests, but also to service providers, agents and owners.
    Illogically, we can only search and filter messages sent to guests !
    If I need to see all messages sent to a specific owner, there's no tool to find that communication thread.
    I can only find it by chance in the messages list if the last message sent was not too old.

    1 vote

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  20. Our guest was locked out on check-in day because their Hostfully Devices PIN never became active on our Schlage Encode lock, even though the booking log said "Lock vendor confirmed SET PIN ... door code was added."

    Cause: Hostfully generated the PIN from the last 4 digits of the guest's phone number, and those same 4 digits were already on the lock as our pest control contractor's code. The lock rejected the duplicate, but Hostfully still logged it as confirmed and sent the code to the guest. The daily re-checks only compare against the PMS ("already set in the PMS"),…

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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