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1669 results found

  1. When communicating with a guest, it would be helpful if the guest sees the relevant communication in one thread, instead of each response opening a new email thread.

    19 votes

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    5 comments  ·  Inbox  ·  Admin →
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    Could you please provide more information, and maybe screenshots? We do not understand this request. In the Inbox, all the messages related to a particular booking/guest already appear in the same thread. Thank you.

  2. Rate multiplier amount should appear in Lead modal to avoid confusion. I have cases where total rent is less than Rent amount because of rate multiplier of -25%

    4 votes

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  3. 3 votes

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  4. The feature would enable seamless, automated communication by setting up predefined AI responses to incoming messages. Users could configure the auto-responder to trigger under specific conditions, such as during certain hours, when out of the office, or based on message content. The AI would then automatically generate and send replies that align with the user's preset preferences, such as tone or message style, ensuring that all responses maintain the desired level of professionalism or friendliness. This feature enhances efficiency by allowing users to maintain consistent communication even when they are unavailable to respond manually.

    11 votes

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    received  ·  2 comments  ·  Inbox  ·  Admin →
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  5. I use a messaging platform, I'd like to be able to import the secure link so I can build automated templates using the variable coming from the API,

    2 votes

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    received  ·  0 comments  ·  API  ·  Admin →
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  6. It would be extremely helpful to have an option to automatically cancel unpaid reservations after a defined number of hours. This would help prevent calendar blocks due to unpaid bookings and reduce the need for manual follow-up or cancellations.

    1 vote

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  7. It would be helpful to have the option to add new rooms and categories directly within Hostfully, rather than only through Airbnb or external platforms. This would make room-to-room transfers and property updates much more seamless and efficient.

    1 vote

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  8. This seems a ginormous oversight on the part of Hostfully, which could be very easily fixed - by not pooling together Fee / Service / Resolution adjustments into the one variable "Fee adjustment", and instead having a separate variable for each so they can be pulled in report separately.

    8 votes

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  9. 1 vote

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    0 comments  ·  Calendar  ·  Admin →
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  10. Support Lock on bedroom (amenity) on Airbnb

    1 vote

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  11. It would be useful to set an age minimum for booking.com guests.

    1 vote

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    0 comments  ·  Channels  ·  Admin →
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  12. In the new lead modal, you cannot see per-night rent amount like the old modal which is hard for us to compare with the daily pricing. It would be helpful if there is a dropdown list of per-night rent.

    2 votes

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  13. Have a metric in Analytics on how many people viewed the properties

    2 votes

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    0 comments  ·  Dashboard  ·  Admin →
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  14. It would be extremely useful, and some places like breezeway and charge automation are already offering it as an add on. Basically an upsell like early check-in, or late checkout that is only offered if there is a gap night.

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  15. Scott McGillivray is an HGTV host who has a channel platform called Staywithstay.com. It's a funnel for direct bookings that takes advantage of his massive social media audience, marketing team, HGTV, and direct marketing campaigns. Hostaway, Guesty, and Ownerrez have all partnered to simplify managing your listings and communication.

    2 votes

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    0 comments  ·  Channels  ·  Admin →
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  16. Ability to remove 'Guest filter' in Search widget and adjust the Max guests display on direct booking site to base guest number instead.

    We have multiple units on one property. When guests stay with us we can accommodate up to 81 guests. but if they place that in the guest search it won't populate with anything because each unit can only host about 2-5 guests. This also goes along with being able to rent out multiple listings on the same order.

    2 votes

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  17. being able to generate report on all the triggers/templates is helpful if we want to double check and update them instead of clicking each one of them on the templates tab.

    1 vote

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  18. We would love the ability to run a report to export Rental License expirations for our listings to track and manage!

    3 votes

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  19. It would be useful to push the bathroom data from Hostfully to booking.com so it does not have be set up for each property in booking.com. This has to be done 99% of the time.

    6 votes

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    under review  ·  2 comments  ·  Channels  ·  Admin →
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  20. Vrbo does allow 99 photos. Can we update the API so that we can push out 99 photos to Vrbo instead of the current 50?

    6 votes

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