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2233 results found

  1. Add Support for Authentication Providers

    Please add authentication providers such as Google and Apple and Facebook so we are out of the password business......

    3 votes

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    Hi everyone!

    Updating the status back to "under review" as we had some changes on our roadmap and have two projects to be done before we can jump to SSO with Google.

    We will update the idea card once we have a better understanding of the timeline.

    Thanks a lot for your patience.

    Best, Kathi

  2. Currently, users can generate owner reports for either: A single month, or
    a custom date range spanning multiple months

    However, when generating a report for a multi-month period (for example, December–February), the data is aggregated into one combined report. There is no way to view or export the same report with a clear separation of data by month within that period. I'd like to have an option to split owner reports by month when generating a report for a multi-month period.

    2 votes

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  3. There is no option to prompt guests to sign the rental agreement directly from the pipeline. Yesterday, I had a guest who hadn’t received check-in details because they hadn’t signed the rental agreement. Since there’s no drop-down option in the pipeline to send them the rental agreement, I had to handle this manually.

    3 votes

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  4. We have Booking.com group booking where guests can book both master and sub units and it exceed our max guest ability. It should not allow guests to book both master and sub units at the same time when it comes to group booking

    1 vote

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  5. The Hostfully analytics dashboard currently provides strong metrics such as:

    Rental revenue

    Nights booked

    Average Daily Rate (ADR)

    Occupancy rate

    RevPAR

    However, there is no visibility into discounts applied across bookings. This makes it difficult to measure the financial impact of promotions, manual discounts, or promo codes.

    Problem

    At the moment, there is no reporting that shows:

    Total discounts applied

    Promo code usage value

    Revenue lost to discounts

    Gross potential revenue vs discounted revenue

    Without this data, it is difficult to evaluate whether discounts are driving incremental bookings or simply reducing revenue unnecessarily.

    Requested Analytics

    Add discount reporting within the…

    1 vote

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    0 comments  ·  Dashboard  ·  Admin →
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  6. 1 vote

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  7. You should put a warning that if we share the iCal link they will have lifetime access to the property. At the moment, it's not possible to set permission for iCal

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  8. When communicating through Hostfully and it is a VRBO guest communication- I can't send a link to another vrbo property via hostfully. I have to go through the VRBO messenger.

    2 votes

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  9. I got this error "Internal server error" when adding an owner. It turns out the email has already been added as an owner, or was previously used in another role (guest, service provider, etc.). I would like a more user-friendly error such as "The email has been taken" or something so that I know how to fix it without the need to ask support.

    1 vote

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    0 comments  ·  Agency Settings  ·  Admin →
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  10. It would be helpful to have the option to add custom notes or comments to jobs that are automatically created by the system. Currently, there is no way to include job-specific instructions or context when the job is generated automatically. This feature would improve clarity and communication for teams handling auto-created jobs.

    2 votes

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  11. I would like to request the option to configure the deposit collection method per channel, so that I can collect it manually on Booking.com, but automatically on other platforms like VRBO or direct bookings through Hostfully.

    7 votes

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  12. t would be very useful if Hostfully reports could be managed by region or business branch. For example, one team member could manage reports for properties in Mexico, while another manages reports for properties in the USA.

    Ideally, the reports would appear as coming from two separate business entities, so that “HeusHaven USA” and “HeusHaven MX” can each have their own set of company reports. This would allow teams responsible for different regions to manage and access their reporting independently, while keeping reporting organized and accurate for each branch.

    This feature would improve workflow for multi-region property managers and ensure…

    1 vote

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  13. 5 votes

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    1 comment  ·  API  ·  Admin →
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  14. Add “USD $” as different as "CAD $" to avoid the guests assuming they are paying CAD when really it’s USD.

    1 vote

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  15. When you log in on browser through mobile. The numbers revert to the alphabet and you cant auto insert the code sent to your mobile

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  16. I would like to be able to integrate my Eufy and Ring Doorbells and cameras into the Eufy Devices portion of the property management platform

    4 votes

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    1 comment  ·  Devices  ·  Admin →
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  17. Currently, my rates are synchronized through Hostfully, and I do not have access to the calendar panel in VRBO. This means I can only configure pricing within Hostfully.

    However, Hostfully only allows mapping a single rate plan to VRBO. As a result, guests can only see and book one price option.

    Use Case Example:
    I manage a property where I would like to offer two different rate plans:
    Standard Rate Plan
    Price: €100
    Includes standard cancellation policy (eligible for refund under defined conditions)
    Non-Refundable Rate Plan
    Price: €70
    Fully non-refundable (no refund if the guest cancels)

    At the moment, with…

    1 vote

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  18. Currently, if there is a refund on Marriott, it is not reflected on Hostfully booking, causing a discrepancy in the booking value between both platforms. It would be great if the refund amount were automatically reflected in the Hostfully booking whenever a refund transaction occurs on Marriott.

    1 vote

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  19. Option to archieve reports / Owner reports that no longer in use instead of deleting it. This helps track purpose in case we need to re-check the historical data.

    1 vote

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  20. Inbox Send Button:
    - Current behavior: For Airbnb guest, the send button is only available once a message is received from the guest or if the host sends a direct message from Airbnb to the guest.

    => I want this button should always available after guest booked, no matter if the guest or I sent anything yet. So when a guest on Airbnb does an instant book, I don't have to leave Hostfully to reply.

    1 vote

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