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1683 results found

  1. This is a big feature that airbnb is pushing to have completed. This could be penalizing in the algorithm beyond just marketing loss to help conversion if listing is visited.

    2 votes

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    0 comments  ·  Channels  ·  Admin →
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  2. I want a filter messages in the inbox or the pipeline by reservations that are unpaid. At the moment, I need to look at circle color on Pipeline to check payment status.

    3 votes

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    0 comments  ·  Inbox  ·  Admin →
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  3. We discovered that a Booking.com reservation does not appear in Hostfully, so the calendar is not blocked accordingly and CS has to manually import it into the system. This occurred due to an intermittent issue with the Booking.com sync job, likely caused by the performance issue we had.

    It would be more helpful and minimize the risk of double bookings if the system automatically retries importing Booking.com reservations when there is an issue with the Booking.com sync job.

    3 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  4. 1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  5. Show the emails with reports to the owners as sent by the agency with email settings

    1 vote

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  6. It's simple, they charge 5%, it would be nice to just be able to offset that in the platform.

    2 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  7. check duplicate threads, names, loading page,

    2 votes

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  8. Allow the unverified guest can send the booking request
    When I set
    - Booking setup: instants book
    - Guest requirement: well reviewed guests with verified identity for channel Airbnb

    => only well review guest with verified identity can be able to book instantly with me.

    Based on that, I can send the message, probaly via trigger to these guest to request their ID to be able to book.

    2 votes

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  9. I want to have the option, if the guest cancels their booking. The associated message should stop/be deleted.

    6 votes

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  10. I tried adding a new user to my company's account today and it sent an email to all of my users

    2 votes

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  11. It would be nice to be able to collect the data that goes into the Booking Widget tab, especially the cell phone number is important as this is the number that we'll be able to reach the guest.

    Regarding the phone number, it's really important to choose a country code. As you now allow PM to collect which country the customer comes from, we can't contact the customer if they forget to type in the country code.

    2 votes

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  12. 2 votes

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  13. 2 votes

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  14. Add dropdown options for the direct booking site, giving the option not only to share the city, but also share State/Province or Country (helpful for people with listings in multiple cities, states, and countries)

    5 votes

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  15. I'd like to integrate directly with Expedia from Hostfully to ensure my properties are listed there and not be charged commission through channel partners.

    I understand some properties are distributed to Expedia if I am connected to Vrbo, though Vrbo can't guarantee that will happen and we can't request it. I can connect to Expedia through channel management partners, but they charge an extra commission. A direct connection would guarantee I am listed on that channel and save listings expenses.

    76 votes

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    under review  ·  5 comments  ·  Channels  ·  Admin →
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  16. A guest booked through VRBO and want to pay through VRBO but I cannot send them a link through VRBO because it says everything is now through our property management. They do not trust the link because it says hostfully instead of vrbo.
    It would be good to have the option to process the second payment thorugh VRBO like how the guest sees it for the first one.

    2 votes

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    0 comments  ·  Payments  ·  Admin →
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  17. When a guest submits an inquiry/request, they select the add-ons from the payment flow and those appear in the Lead modal as a Service, which is not editable. However, sometimes we need to adjust that amount or remove it, but we're not able to do that.

    I understand we can use "Add line item" with a negative amount to adjust it, but it's not a good route. So if we're about to modify the Service from the Lead modal, it would be much more helpful.

    3 votes

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  18. 1 vote

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    0 comments  ·  Other  ·  Admin →
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  19. As a VRM, I want to have a variable to populate number of pets in the template to send to my cleaners.

    16 votes

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  20. 1 vote

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