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1771 results found

  1. Include the inquiries and quotes sent in the logistics report for marketing purposes.

    1 vote

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  2. We set up this event in Google Analytics as instructed, but it has not tracked any conversions. So I think we're still stuck. Is there anything else we can do?

    3 votes

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  3. We have customers that send inquiries and then don't come back to book. I'd like to send an automated email to follow up with them. This email should go out to customers that sent an inquiry but did not book. It should go out 3 days after their inquiry was made. So, if a customer made an inquiry and was sent a quote but 3 days later he still did not book, the email should be sent to that customer automatically (unless the lead was closed).

    3 votes

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  4. Require the Guest on the direct booking inquiry form to select the number of adults and the number of children for their stay to help property owners validate inquiries against local occupancy laws.

    7 votes

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  5. Sometimes people need the new message in inbox to be sent to specific team members by property.

    4 votes

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  6. Modify the default area code in the Client Information (Lead Detail) to match our location instead of the US code, as not all of our users are based in the US and the majority of our bookings come from within our country.

    4 votes

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    0 comments  ·  Dashboard  ·  Admin →
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  7. send tags over to Mailchimp - We want to send our guests a thank you email after they check out so we need you to please send over tags when the guest checks out

    2 votes

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  8. The digital signature box is almost impossible to see. Could it be made a bit darker to make it more obvious where to sign?

    3 votes

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  9. I would like to be able to customize the confirmation page after guests completed the pre-arrival forms or completed the payments.

    Because I don't want to ask the guests to create account at this point, I can send emails later to them to register if needed.

    3 votes

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    0 comments  ·  Other  ·  Admin →
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  10. We'd like to have the option to create agency blocks with different colors for a more efficient organization of the calendar.

    5 votes

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    received  ·  1 comment  ·  Calendar  ·  Admin →
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  11. I’d like to set “Default Guest Time” so that pincodes can be generated at a custom time rather than the default agency checkin/checkout time.

    8 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  12. When using the turnover management on the website, the only way I know if a cleaner is unavailable to pick up a clean sent to them is if the clean completely disappears from the calendar. There should be a notification sent to the agency letting them know the clean was declined. There should also be a separate tab that includes Services and Service providers with a list of upcoming services, past services, declined services and accepted services with the service providers' name. The turnover management coding and design could use an all around glowup. The system as it is seems…

    1 vote

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  13. Can you discuss if maybe possible to mark a message as pending and then can filter on them. In that we we can follow up on questions or pending things if needed.

    3 votes

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    0 comments  ·  Inbox  ·  Admin →
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  14. When property managers or owners click on reports older than one year (e.g., from 2023), they get an error page with no prior warning. To improve user experience, please add a clear UI indication (e.g., tooltip or banner) that reports older than one year will not be accessible. This will help manage user expectations and prevent errors.

    1 vote

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  15. I want to receive a monthly email survey from Hostfully to gather my feedback and vote on new feature suggestions.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  16. 1 vote

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    received  ·  1 comment  ·  Integrations  ·  Admin →
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  17. The current digital document signing integration (DropboxSign) has a lot to be desired. We need a way to send requests via SMS, not just email. We all know Airbnb doesn't work with emails. This all needs to be automated. No copying Guest form email over to client email. That's not automation.

    Added to this, allow people to add others who need to sign. Often contracts need each adult to sign a liability waiver. But digital contracts only have 1 person sign them. So we need them to be able to control that so it's not on the host to figure…

    2 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  18. I want to have Booking.com listing name the same as my public name. At the moment, it is being capitalized the first letter in each word.

    8 votes

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    under review  ·  0 comments  ·  Channels  ·  Admin →
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  19. When creating an enhanced report, Owner Blocks and Agency Blocks should be recognized as reservations or its own separate category that can be included in the report. This is very critical when looking at financials and occupancy.

    13 votes

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  20. 1 vote

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