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1923 results found

  1. Be able to customize the manual transaction IDs.

    1 vote

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  2. When I create quotes, I don´t see if a discount is applied (for example 10% off when a reservation is for more than 7 days).

    On the final price it is applied, but it is not a line item on the quote.

    38 votes

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  3. I would like to edit the filters on a owner report where it says "All channels" and only include Hostfully as the one channel. BUt when I go to "set filters" I can't edit only "hostfully"

    3 votes

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  4. In Pre-arrival form, I only need the information of main guest including guest name, age and email, not other additional guests. Imagine a villa with 10 guests, it will upset certainly the leader to fill the form for 10 guests, collect all names, emails, ages, etc

    However, when unchecking the fields First name, Last name, Age, Email under 'Additional guest information' section makes the fields for Main guest (first name, last name, age, email) hidden as well so we have to add the custom questions.

    2 votes

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  5. Previously the owner permission option "Owner can block dates" would show the booked reservation blocks on the calendar but no details about the reservation (guest name, contact info, etc.). When the owner permissions were updated recently that was lost and I would like to see it come back.

    Now the options are:
    1) "Owner can block dates" only shows the nights that are available/unavailable without showing the actual blocks. That means that when you have reservations back-to-back owners can't see where the turnover window is. We need more detail than this.
    2) "Owner can view booking details" shows the reservation…

    1 vote

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    0 comments  ·  Owner Portal  ·  Admin →
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  6. As a professional book publisher in the UK, working in the industry since 2012, we have helped many new author to acheive their publishing dream at https://www.britishbookpublishers.co.uk/kindle-direct-publishing Many new author makes few mistakes while they publish their content on various platforms like Amazon Kindle, Google Books or Apple Book Store, some don't properly formatt their book properly while some failed to comply on their terms of services. How ever as we help them in their publishing journey they get published instantly.

    1 vote

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  7. In customer profile, I'd like to see all booking history of that customer - not just their contact information

    7 votes

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    0 comments  ·  Other  ·  Admin →
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  8. We want the owner portal to show the exact number and not rounding it up. You rounded up $1287.75 to $1288, it causes us issues and our owners want complete transparency. 2 +2.1 is 4.1 not 4 or 5 ... seriously

    2 votes

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  9. Integrate with Swikly for deposits and more

    3 votes

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  10. inbox data - Print button

    4 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  11. With BDC guest review management you can:

    • Retrieve all reviews for a specific property
    • Retrieve new reviews (from a specific date)
    • Filter reviews with no response yet
    • Retrieve specific review with all category scores
    • Reply to guest reviews
    • Retrieve reviews at a group level (e.g. multiple properties’ scores on the same page)
    • Filter guest reviews based on Booking.com reservation ID
    • Retrieve aggregated property review score
    • Retrieve aggregated scores per category (e.g. ‘value for money’ category score)
    3 votes

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    planned  ·  0 comments  ·  Reviews  ·  Admin →
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  12. Push the house rules under "Fees & Policies" tab to Booking.com

    3 votes

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  13. I find the AI "suggest an answer" very helpful way to commuincate with guests, however one issue I have found is if you don't answer the message from the guest immediately and then in the meantime, either the guest messages again or a triggered message is sent to the guest, the "suggest an answer" cannot be used, which is frustrating as it is a time saver. Is it possible for Hostfully to implement something, like swipe the message you wish to reply to (similar to whatsapp). Thanks.

    1 vote

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  14. Currently, the fee report displays each custom fee as a separate row, while we add the cleaning fee as a column. As a result, the cleaning fee appears on every row, which shows the duplicated lines for each guest in the report.

    1 vote

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  15. offer a rate check widget under the booking widget

    4 votes

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  16. 2 votes

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  17. We want a property report in Enhanced reporting to have comparison information among months, days, and quarter. At the moment, we can only run separate reports to compare. We know about Analytics, but we want it to be in Enhanced reporting as well as we can customize the data, columns and can download them as CSV for future reference.

    2 votes

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  18. We'd like to export invoices (orders) from the first quarter of 2024 for all the guests that outline everything that they paid. We need the visual of the order not just the information aggregated into a report

    2 votes

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  19. When the security deposit is automatically released, the guest only gets an email. There’s no way to notify them through the platform they booked on, like VRBO or Booking.com. That’s a big gap in communication.

    We try to keep everything in one place so guests aren’t confused, and this forces us to rely on email when many guests don’t check it. We should be able to trigger a message through the booking channel when the deposit is returned, just like we can for check-in instructions or thank-you messages.

    This really needs to be fixed.

    1 vote

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  20. Have the ability to modify the status of a reservation from 'Canceled' to 'No Show' for reporting purposes to avoid manual workarrounds on the reports.

    2 votes

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