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1622 results found

  1. 5 votes

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  2. Yes as for our concern, some of our guest did not experience a great stay due to unwanted issues that occur and sometimes issues are out of our control. It would be helful to have an option to turn off specific review request to a guest that booked directly and have experienced an issue.

    I want to turn off system template on some bookings that we don't want to send out the message.

    2 votes

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  3. Serach Widget to include the field labels, like
    - location
    - properties
    - check in
    - check out
    - guest number

    As of now, only native Hostfully Direct Booking Site has those fields for search widget.

    7 votes

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  4. The side popup box is in the way. You have to click to move it on every single page. It would be great if this were somewhere less intrusive.

    1 vote

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    0 comments  ·  Mobile App  ·  Admin →
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  5. Add "Roll-Away" bed as a sleeping option. We keep them in closets to get more "heads in beds"......

    2 votes

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  6. My booking widget is attached to different websites. I want to know which website the booking has come from (where the booking calendar widget is) so I can provide different commission rates to different websites.

    At the moment, the website source is only visible when leads arrive to dashboard page, it's hard for us to check how many bookings are there.

    4 votes

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    planned  ·  0 comments  ·  Dashboard  ·  Admin →
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  7. Calendars dates LOOK like they can be booked. Its confusing. They should be greyed out like the other dates.

    6 votes

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  8. At the moment, the system is designed to display the rent and fees breakdown in sections. On the order page, we will find sections that outline the rental cost, taxes, and any additional fees, as well as the total amount. The bolded sections represent the total amount, and the breakdown will be listed under each section.

    However, if we have only 1 fee under the Fees section. It will be showing like the guests are being charged twice. While the math is correct, the customer experience of seeing two line items for fees is compromising the experience.

    For example: https://downloads.intercomcdn.com/i/o/971442851/abefbdedf8df5d7e0ed110e6/Screenshot+2024-02-22+at+7_08_25%E2%80%AFPM.png?expires=1709175593&signature=e0b5371acb036469dbe83ca8a605ce72805d623880614a820d699edf4fe3ac60

    2 votes

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  9. 2 votes

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    0 comments  ·  Channels  ·  Admin →
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  10. For the photo tag on photo tab, I need to type the name the same with the tag list. There should be a drop-down for it at least

    2 votes

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  11. When adding a lead, on the 3rd tab "Stay Details", the default Check-in time is 12:00 AM and the default Check-out time is 11:00 AM.

    It is a bit confusing. It's not a natural feeling to save something that looks wrong compared to our settings. So it would be better to have that Arrival and Departure time be default to the checkin / checkout time from Property Settings.

    1. Click Add lead
    2. Select Checkin, Checkout Date and Property
    3. Arrival and Departure time in Stay details tab are changed automatically to the settings of that property.
    2 votes

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  12. 18 votes

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    planned  ·  5 comments  ·  Inbox  ·  Admin →
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  13. I would like to have this option to send triggers to guests who paid at least 50%

    4 votes

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  14. a guest has gone in to book online the payment has been taken and processed through stripe but the booking has not gone through. Dates are not blocked and neither them nor us have recived any confirmation. This is becoming a bit of a worry as it's 3 guests now. They have all said the browser was open for ages after as they were waiting for confirmation.

    3 votes

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    received  ·  0 comments  ·  API  ·  Admin →
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  15. Previously we were able to use a format in the property URLs that automatically added the discount code for the user. Now this type of format does not work anymore. We would like to have the ability to send discounted rates to the customers adding the discount codes to the property URLs.

    2 votes

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  16. 2 votes

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    0 comments  ·  Mobile App  ·  Admin →
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  17. Greece Greek legislation requires displaying the license number for each property on all real estate rental portals. I need you to add the ability to display license numbers for each property on the direct booking page.

    5 votes

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  18. I want to create multiple bookings for the same guests but for different periods. It would be great if I can duplicate a booking onto different period, so I don't have to re-fill the guest's information everytime.

    Rebook feature only works with past bookings. I can't do it when the guests inquired.

    2 votes

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  19. The trigger Day of the Week which is sent at 9:00 AM of the day. It's usually applied to all guests, including those checking out that day; however, sending this message to someone who is leaving doesn't quite make sense.

    To avoid any confusion, it may be best to modify the trigger so that messages are only sent to guests who are actively staying during the day. Additionally, perhaps it would be wise to consider specified times when triggering these messages.

    Thank you.

    16 votes

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  20. the logo with the line red. We just need like a property listing without a brand name and logo to share to other companies so they would contact us, I would appreciate if you can give me answer as soon as possible

    1 vote

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