2012 results found
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Auto reports don't send out if no data
Automated reports don't send out if no data
2 votes -
Schedule the time by guests for upselling items on direct booking website
Guests can be able to schedule the dates and time for upselling items/services by themselves on the direct booking website
10 votes -
Search by date in Inbox
Search by date in inbox
2 votes -
2 votes
HVMB confirmed that there is no API for inquiries yet or planned in the near future.
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Add condition if the rental agreement has not been signed and check in is X days away
I want to have the trigger condition to send the message out only if the rental agreement has not been signed.
For example, I’m sending out reminder messages to them to sign the rental agreement closer to their stay but I don’t want these to go out if they’ve already signed, so as to not bother them. I’ve been manually deleting these future messages
34 votes -
Add tabs to sort inbox into Guest, Owner & Team messages
Can we please sort these in to different tabs. Every time an owner gets sent an automated email for a new booking it shows up in the top of my inbox. Completely unnecessary and bumps more important guest communication down. But having a tab for just Owner messages would allow me to find the owner message thread so much quicker
1 vote -
Time-based conditions for trigger "Booking inquiry"
We have customers that send inquiries and then don't come back to book. I'd like to send an automated email to follow up with them. This email should go out to customers that sent an inquiry but did not book. It should go out 3 days after their inquiry was made. So, if a customer made an inquiry and was sent a quote but 3 days later he still did not book, the email should be sent to that customer automatically (unless the lead was closed).
6 votes -
Add thumbnail/title for pretty embeds of direct booking links
All the data is available to include og:title and og:image tags in the page, but none are included so the direct booking site links do not look official or high quality in this context. The screenshot shows an embed for our property on Airbnb and the link for the same property on our direct booking site. Which one would you click on?
1 vote -
Display Custom Rates in Job Reports
The PM has different rates for each property and would like the job reports to display the values entered under Property > Service Provider > Cost. This would provide greater clarity and accuracy when reviewing job-related expenses.
1 vote -
Make all properties show on the map as soon as a customer clicks
Make all properties show on the map as soon as a customer clicks
7 votes -
Share ID and car details with Service Providers
send the ID the guest upload in the pre-arrival information via a Whats app or E-mail to one of my service providers
2 votes -
Special Offers in Enhanced reports
Add the possibility for knowing if a reservation is a special offer in Enhanced Reports
2 votes -
Integrate with Todoist. It fills void in our feature set and offers a robust task manager.
Todoist offers multiple integrations incl Zapier and they also have an API. Task management is very important for cleaning and maintenance and several other functions. todoist.com
1 vote -
Ability to see parent unit + sub units total in analytics
We would like to see the total for the parent + its sub units in the Analytics page.
Right now, if the parent is not rented as a whole, it shows as 0.
3 votes -
Be able to show the Rental rate only on the Direct Booking Website
Have the ability to select to show the Rental rate only OR the whole price including the Fees & Taxes on the Direct Booking Website to show the competitive prices and attract the potential customers
5 votes -
Support Booking.com Damage program so BDC will collect SD via PBB
At the moment, when we select the "Damage policy options" on Booking.com Extranet, upon next sync, the system was changed and it couldn't have BDC collect SD via PBB.
I want the option "I want to set up a damage programme that Booking.com will facilitate for me" on "Damage policy options" sticks.
13 votes -
Make the system recognize number values so that numbering properties will show up in order, instead of starting back at 1.
If the properties are numbered so we can see them listed in numerical value. Currently, if properties are numbered 1-15, for example, they will show as 1, 10, 11, 12, 13, 14, 15, 2, 3, 4, 5, 6, etc. Can the system recognize the actual number value instead putting 10 after 1?
1 vote -
Photo Gallery Tile Display for Selecting Photos
It would be great when someone clicks to “see more photos” that it displays a tile gallery of ALL the photos that then the user can select which photo enlarges on their screen. Currently, I have to click at rapid speed to find a photo of a specific room I may be interested in. It’s rather difficult.
Better flow… photos display as is on booking site with an option to see more photos—> when clicked all photos display in a tile gallery—> the customer can select a specific photo that then enlarges on their screen.
*Even better would be if…
9 votes -
Have Booking.com message with early checkin request supported in Hostfully inbox
I would like to have the message with early checkin request from Booking.com guests showing up in Hostfully inbox so I can manage them in one place. Currently, it shows in Booking.com inbox, but Hostfully inbox.
There is an original message from the guest, and that does not appear in the Inbox. It seems like it may be related to a special request (about an early check in)
"I'd like to request check-in at x - x (checkin date). Is it ok?"
27 votes -
Ability to create formula based on condition "Property is"
We have the fee that is deducted directly from Rent in Enhanced Reporting for each booking. The issue is this fee is different per property so we have to create several reports for property or group of properties based on the fee which is pretty inconvenient and we cannot have an overview of all properties.
If there is feature where we can create formula for fee per booking based on property condition, it would be great
1 vote
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