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1622 results found

  1. Inbox > Toggle guest names on left - when you reach the bottom of the list - you need to scroll up to check the messages.

    My suggestion is - that the list of guest names should have a separate column for browsing up and down and not the page itself. This will give the user an easier view of the new messages or the topmost messages of each guest

    2 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  2. The Booking Window minimum can be 1 month. We'd like 2 weeks to be the minimum.

    2 votes

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  3. Have check-in/out filters in the calendar

    2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  4. Manage app notifications: a device user can decide what type of notification they get: message, new lead at its basic form, but potentially by property and channels as well.

    11 votes

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    5 comments  ·  Mobile App  ·  Admin →
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    Thanks for the idea. 

    What kind of setting would you need for this app notification mgmt feature?


    - type of app notification: new lead, new message

    - filter to specific channels, specific properties, ...?

  5. Please change the name to help all owners! Discount code gives guests the idea that they should get a discount no matter what. Promo code gives guests the idea that there must be a promotion going on and they either qualify for it or not based on being a previous guest, time of year, special event, etc. They also are more understanding if there isn't a code available. Please vote! :)

    9 votes

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    started  ·  1 comment  ·  Discount Codes  ·  Admin →
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  6. When updating Description tab, it gives error "The limit for number of characters for summary field is 500 inclusive". It appears there's no Summary field. The error is referring to Long description field.

    It'd be more user friendly if you can specify which field needs to be updated, Here in this case: Long description field.

    2 votes

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  7. 1 vote

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  8. We would like to have this option since we charge a different commission rate for stays over 29 days

    1 vote

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  9. Currently I can't import property description from Airbnb to Hostfully due to unsupported locale "es". Hostfully map descriptions based on the languages Hostfully supports, but ‘supporting’ limits to the language, whereas Airbnb works with full locales like es_ES. In the meantime, I have to manually add description to Hostfully.

    4 votes

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  10. Currently, the maximum hours is 168 which is 7 days. Sometimes, people want bookings made more than 7 days prior to the arrival date

    3 votes

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  11. 3 votes

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  12. Requesting the keyboard on the App do not switch back and forth between Number mode and Regular word mode when doing the 2FA.

    1 vote

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    0 comments  ·  Mobile App  ·  Admin →
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  13. Give owners access to the amenities and photo page. This would allow PM's to invite the owner during the onboarding process and have them populate these pages for quick and accurate onboarding. Right now our owners need to fill out a lengthy onboarding form and then it manually has to be entered into hostfully. When these items need to be updated the owner can simply handle it rather than emailing staff to take care of it.

    5 votes

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    received  ·  0 comments  ·  Owner Portal  ·  Admin →
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  14. I got an email saying that a payment had failed, but giving no additional information about the lead. I want to see more info so that I can find the lead and follow up with payment.

    2 votes

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  15. calculation of the Total Rent to be the nightly rental rate plus the cleaning fee

    1 vote

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  16. The reason the prospect is not moving forward with transitioning from Guesty to Hostfully is due to not having grandchild listing. We have parent child listing, but Guesty allows you to have parent/child/grandchild listing which she needs.

    1 vote

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  17. Hi team,

    At the moment, the system doesn't support splitting 2nd payment into 2 or more payments.

    As a workaround, users should:
    1. Create manual payment link from Stripe > send to the guest
    2. Once the guest pays, Record a payment manually from Pipeline
    3. When the 2nd payment is due, the payment link will be sent to the guest with the correct amount

    That seems like a very overly-complicated way to handle this very simple use case. We would love to have an option to bill card on file and apply to balance feature to the platform.

    7 votes

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    received  ·  1 comment  ·  Payments  ·  Admin →
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  18. It appears that captions don't appear on direct booking site when viewing photos.
    I’d think it’d be good if they were displayed somewhere.
    They have relevant and important information.
    It'd be great if captions can be shown there.

    5 votes

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  19. It would be nice if there was a drop down for payments received. Instead of only saying charge, maybe it should say Payment or Refund and an additional box that says "Payment Type" (Check/Check#, Credit Card, Other".

    3 votes

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    0 comments  ·  Payments  ·  Admin →
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  20. Possibility to have different direct booking sites from the same agency and use it as different branding. manage properties but I'd like to have different tier of properties under different branding instead of lumping them into the same direct booking site

    4 votes

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