2078 results found
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Add condition if the rental agreement has not been signed and check in is X days away
I want to have the trigger condition to send the message out only if the rental agreement has not been signed.
For example, I’m sending out reminder messages to them to sign the rental agreement closer to their stay but I don’t want these to go out if they’ve already signed, so as to not bother them. I’ve been manually deleting these future messages
35 votes -
Request for Custom Email Option in Trigger Actions
Currently, the trigger system in the PMS (Project Management System) only allows sending emails to predefined groups such as team members, owners, or clients registered within the system. However, there is no option to send an email to a custom, non-registered email address. This limitation makes it difficult to notify external stakeholders or third-party individuals who are not part of the system.
I would like to request the addition of a feature that allows users to specify a custom email address within the trigger actions, so that notifications can be sent to anyone regardless of their registration status in the…
2 votes -
Make "long term stay exemption" visible on the tax details
When creating a new tax under the fees and policies tab we can select the option for "long term stay exemption" but after the tax was created we cannot see if we have selected the exemption on the tax details or not.
It would be very useful to see this with the info of the tax.
Thank you!1 vote -
Ability to update the link of "privacy term"
At the time of payment, the client is binding himself by the terms and conditions of the rental agency, not the platform on which the transaction happens (Hostfully). The T&Cs of the agency should be readily available via a link to be visited should the clients want to check. If necessary, Hostfully may also want to display their privacy rules about handling personal and financial data, but this should be presented separately.
1 vote -
Add returning report without requiring the guest tag,
I don't have the guest tag to use trick number 8 in report to extract guest data for returning guest.
It would be more easier if we have the template report to extract returning guest data without this step.
2 votes -
Allow search by phone number
It would be awesome to type a phone number into the "Search" bar and have it pull up the corresponding reservation, if it is in the system. We will have guests contact us by phone and it can be surprisingly challenging to figure out who they are/where they are staying.
4 votes -
Add to the owner glossary on Enhanced report the Owner business name
Add to the owner glossary on Enhanced report the Owner business name
1 vote -
Auto reports don't send out if no data
Automated reports don't send out if no data
2 votes -
Schedule the time by guests for upselling items on direct booking website
Guests can be able to schedule the dates and time for upselling items/services by themselves on the direct booking website
10 votes -
Support Booking.com Damage program so BDC will collect SD via PBB
At the moment, when we select the "Damage policy options" on Booking.com Extranet, upon next sync, the system was changed and it couldn't have BDC collect SD via PBB.
I want the option "I want to set up a damage programme that Booking.com will facilitate for me" on "Damage policy options" sticks.
14 votes -
Search by date in Inbox
Search by date in inbox
2 votes -
2 votes
HVMB confirmed that there is no API for inquiries yet or planned in the near future.
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Add tabs to sort inbox into Guest, Owner & Team messages
Can we please sort these in to different tabs. Every time an owner gets sent an automated email for a new booking it shows up in the top of my inbox. Completely unnecessary and bumps more important guest communication down. But having a tab for just Owner messages would allow me to find the owner message thread so much quicker
1 vote -
Time-based conditions for trigger "Booking inquiry"
We have customers that send inquiries and then don't come back to book. I'd like to send an automated email to follow up with them. This email should go out to customers that sent an inquiry but did not book. It should go out 3 days after their inquiry was made. So, if a customer made an inquiry and was sent a quote but 3 days later he still did not book, the email should be sent to that customer automatically (unless the lead was closed).
6 votes -
Add thumbnail/title for pretty embeds of direct booking links
All the data is available to include og:title and og:image tags in the page, but none are included so the direct booking site links do not look official or high quality in this context. The screenshot shows an embed for our property on Airbnb and the link for the same property on our direct booking site. Which one would you click on?
1 vote -
Display Custom Rates in Job Reports
The PM has different rates for each property and would like the job reports to display the values entered under Property > Service Provider > Cost. This would provide greater clarity and accuracy when reviewing job-related expenses.
1 vote -
Make all properties show on the map as soon as a customer clicks
Make all properties show on the map as soon as a customer clicks
7 votes -
Share ID and car details with Service Providers
send the ID the guest upload in the pre-arrival information via a Whats app or E-mail to one of my service providers
2 votes -
Allow the PDF attachment for owner adjustments
I want to be able to attach PDF file to owner adjustment. It only allows the PNG file for now.
6 votes -
Special Offers in Enhanced reports
Add the possibility for knowing if a reservation is a special offer in Enhanced Reports
2 votes
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