1695 results found
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Have the ability to add more language in Checkin instruction in Property settings page
Our guests speak different language and I want to be able to add more languages in the checkin instructions in Property settings page.
2 votes -
Have internal thumbnail image as a variable for quote messages.
The internal thumbnail image shows up on the Available Property List, but not the quote or alternative properties messages. It would be great to have those thumbnail images appear in the other messages as well. Or, have those as variables that can be added to messages!
1 vote -
Having 2 Hostfully iCal links: 1 is for bookings, 1 is for blocks
Hostfully has 1 iCal link showing both blocks and bookings at the moment. It would be great if there're 2 separated iCal links: 1 for bookings, 1 for blocks
1 vote -
show
I want to see the start and end time of the jobs in the service provider portal. Seeing in emails is not handy
1 vote -
Be able to create a trigger based on guidebook marketplace purchase.
As there is a system template to notify the agency when a guidebook market place purchase has been made, it would be really useful to have a trigger that would allow us to customize the recipient of the notifications.
1 vote -
Add a new "contact" filter in Inbox page
Currently, the Property managers (PM) can see all conversations: PM <> Guest, PM <> Owner, PM <> Service Provider.
However, there's no "Contact" filter in the Inbox to help direct us to the correct threads among PM and Owner, Service Provider.1 vote -
Option to make a book credit and add it to report
I'm sure other STR users have this need. This is when you have guests cancel for legitimate reasons such as cancelling last minute for deaths in the family, hurricanes evacuation (or any storm related issues like snow storms, ice storms etc.) that warrant people getting money back but willing to accept a credit so both parties don't suffer. Or just good will on the host's end if someone needs to cancel without losing all their funds. This could be a partial credit, one night credit, cleaning fee credit etc. to use at another time. I would just need something that…
2 votes -
Allow 48 hours to confirm booking requests
Currently, when a guest submits a booking request, it says that they host has 24 hours to confirm the request. It would be helpful to have a way to change the number of hours to something like 48 hours for direct booking requests.
3 votes -
Have ability to create a trigger event for "Awaiting guest ID" booking on Airbnb
I want to have a separate trigger to send message for Airbnb booking that is confirmed, but is "Awaiting guest ID".
1 vote -
Rebook option should be applicable for all lead statuses and all channels
Rebook option should be applicable for all lead statuses and all channels. Currently it's only available for archived direct bookings.
10 votes -
Add property and owner as conditionals for reports
When creating a report, I would like to be able to create a conditional similar to isChannel(airbnb) to check the property and/or owner. There are situations where we want to adjust an amount for a specific property that are not covered by any of the existing conditionals.
1 vote -
Direct Integration with NUKI Smartlock
An integration with this Smartlock Brand is only possible via third party providers. This creates many bugs and is very costly. A direct integration with NUKI would solve the issue.
1 vote -
Multilingual fees and policies
At the moment fees and policies can be set in only one language. It would be great to be able to add fees and policies in multiple languages so that it's reflected in our offers and website.
2 votes -
Larger Pictures of Property in Pipeline. With 24 listings, they are so small I can't tell which property it is.
Make photo of the property larger or just have the property name prominent
1 vote -
Support for ACH payments
Add Stripe ACH payments as an option for payout
11 votes -
Ability to set "Hold Duration" at property level
That hold duration under agency settings affects all properties we only wanted to set one hold duration for at least 24 hours for one guest and property
1 vote -
Have hostfully links work with BDC inbox
Pre-arrival/rental agreement/ payment links generated in Hostfully, are broken when being sent to BDC inbox, we would like to have those links work with BDC inbox so it can looks more professional
1 vote -
Delete guest from Guest Information page and guests' list
I want to delete a guest from Guest Information page and guests' list (for example: a guest for testing purposes).
1 vote -
Secondary Email Should Receive Guest Communication
The customer suggested that the secondary email in a lead form should also receive the same communications as the primary.
I've also had suggestions that emails from the Pre-arrival form should also receive the same emails as a primary guest.
13 votes -
Add message when the discount is not input yet
For now it will show expired if the discount code is not input or not fully input. It would be nice if there is a message to show them the reason
I want the error message to appear only after checkin/check-out is filled.
1 vote
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