2227 results found
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Trigger - Day of week AND time conditions
I need to be able to send a message on a particular day of the week AND at a set time. I have bin reminders to send that happen weekly, when a guest stay is active. If I choose the day (i.e. Tuesday reminder for a Wednesday collection) the reminder is sent Tuesday am and we might have a new guest in Tuesday pm. If we send the reminder on Wednesday its too late... I want to choose day of the week and timing as a condition
5 votes -
Support more variables and formulas in templates
In "Notifying the owner about new booking" template, I want to apply more variables about the order than the current existing one.
E.g Rental Revenue: [{ORDERBASEAMOUNT}-{COMMISSIONOTATOTAL}+{ADJUSTMENTRENT}+{EXTRAGUESTFEEAMOUNT}+{PAYMENTPROCESSINGFEE}]
But currently, the template variables only support some basic order details.
5 votes -
Add Owner Phone Number as Report Variable
Add a variable for the property owner’s phone number that can be included in reports
2 votes -
Make service provider calendar visibility optional
Some property managers would like the ability to restrict what service providers can see in the calendar. Currently, when a service provider has calendar visibility, they can see broader booking and occupancy information for the property. In many cases, this is not necessary for their role.
From a security perspective, exposing full calendar availability can create risk, as it may reveal when a property is unoccupied. Service providers only need to see the jobs assigned to them, not the full occupancy schedule.
2 votes -
I believe Hostfully should implement a toggle for owner payouts. Default is payout on beginning of stay. WE need it to be after stay ends!!!
Currently Hostfully has owner payout default reports set to when booking is booked. I believe it should be due changed or at least have a toggle switch to enable payouts to be calculated at check out date. Currently I have a booking on the last day of the month and lasts 10 days. Hostfully has me paying my owner on "Check in Date" and not at "Check out Date" I believe this should be changed.
2 votes -
The ability to send messages to guests at a specific time on a specific day of the week
I'd like to be able to send messages to guests at a specific time on a specific day of the week
8 votes -
Calendar Usability & Mobile Efficiency: "Expand All" Button and Mobile "Rebook" Feature
To significantly improve calendar and mobile functionality, we request two key updates: 1) Implement an "Expand All Properties" button on the main calendar to instantly display all unit bookings, eliminating the need for tedious manual expansion and allowing hosts to quickly view inventory across the entire portfolio. 2) Integrate the "Rebook/Extend Stay" feature into the mobile app, allowing hosts to rapidly create an extension booking for current guests from any location, enhancing efficiency and improving responsiveness to guest requests.
3 votes -
Add an Airbnb Check-in option in the Property Main Settings for Multi-Units
Add an Airbnb Check-in option in the Property Main Settings for Multi-Units
2 votes -
Airbnb / Default Language Issue - Auto Inquiry Responses
If a template is configured in multiple languages and a trigger is associated with it (intended to send a quick reply on Airbnb and VRBO whenever there is a booking request or an inquiry) the message is currently sent only in English.
The purpose of these quick replies is to maintain a high response rate on Airbnb. However, even though Hostfully allows configuration in multiple languages, the guest will always receive the message in English, regardless of the language they used to contact us.
This behavior does not make sense, as Hostfully should be able to identify the guest’s language…
1 vote -
deposit
Is there a way for the pipeline to show when a deposit payment has been made to secure the booking. E.g. if you booked a client in (not on hold) but they hadn't paid yet.
1 vote -
Seasonal Triggers
n Florida’s Gulf Coast, sea turtle nesting season runs from May through October. During these months, I’d like to automatically share turtle safety guidelines with guests by enabling a seasonal message trigger for reservations that fall within this timeframe.
I think there are other templates that would benefit from seasonal triggers
13 votes -
Image upload crop tool should default to full image selection
Previously, when uploading images, the crop tool would automatically select the full image, allowing users to simply click “continue.” Now, the tool defaults to a square crop, forcing users to manually adjust or cancel and re-upload.
This adds unnecessary friction, especially for users who consistently want to keep the original image format.
Request: Set the default crop selection to the full image (as before), or provide an option to keep original dimensions without manual adjustment.
1 vote -
Custom Chat Widget Support
Allow agencies using the white label to add their own custom chat widget alongside Hostfully’s existing support widget.
This will Provide the ability to embed a third-party/custom chat widget within the white label app interface. Ideally:
The agency’s custom chat widget would appear on the left-hand side
Hostfully’s support widget would remain available on the right-hand sideThis would allow property owners to:
Contact the agency directly for business strategy, operational questions, or account-related support
Continue contacting Hostfully directly for platform-specific technical supportImproving communication between agencies and property owners
1 vote -
seasonal cancelation
Airbnb just announced seasonal cancellation is available with their platform. I need a flexible cancellation policy during low season and a strict cancellation policy for my peak seasons. If a guest cancels a peak season booking, I am forced to discount to fill the space. This results in a lower revenue booking or gaps in my calendar during peak seasons.
During slower seasons, I am ok with flexible cancellation policies to help fill my calendar.
1 vote -
2 votes
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Change the language for the pre-arrival form
I want to be able to change the language for the pre-arrival form
2 votes -
Pet Fee charged to guest field in Zapier Integration
Have a field to retrieve how much a guest paid for the Pet Fee in a booking.
8 votes -
Ability to Set Age Restrictions for Bookings Across All Channels
I’d like to request the ability within our PMS to set an age restriction for our properties—for example, to only accept guests who are 21 years of age or older—and automatically prevent bookings from anyone under 21.
Could this feature be developed to work across all connected channels (not just Vrbo), so that age restrictions are enforced automatically at booking?
8 votes -
Ability to add more sub reports to owner report
Owner report can only have 2 sub reports, one is Booking/Financial/Revenue report and one is owner adjustments. When you run the report and choose the date range, both sub reports will run data of bookings within this time frame. Any data outside the date range can't be generated.
However, we want to add more sub reports (e.g Year to Date financial report) there to generate the information OUTSIDE of the date range selected.
Im summary, we want to select multiple date ranges for each sub report and show all those sub ones in 1 owner report only.
13 votes -
Turnover rule for blocks
Add an option to apply the turnover rule to blocks on the calendar.
1 vote
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