2151 results found
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Improve platform performance so it does not require to clear the cache
Improve the platform's performance so it does not require to clear the cache so often.
1 vote -
Add new system template when a hold already expires
At the moment, we only have a system template "Hold reminder" before it expires. This message is automatically sent to the guest as a reminder that their hold on the property is about to expire.
But when a hold already expires, the system won't automatically send them a message to say it has expired already and then suggest the guest about the available dates we're having or the dates they chose are still available1 vote -
"Ignore tax charge for stays over" rule for additional fees
Apply "Ignore tax charge for stays over" to the additional fee. In the meantime, when adding an optional fee under Fees and Taxes, we can add tax rate on that fee but there is no place to add the "Ignore tax charge for stays over" rule.
1 vote -
Change Message Name in Scheduled Messages to Trigger Name
In Scheduled Messages, the message name field actually refers to Triggers. Please help update the name accordingly to prevent confusion.
4 votes -
failed transaction notification
Receive notifications for every failed payment for every channel.
4 votes -
pet fee
The way pet fees are currently set up needs to change. Having “Pets” listed as an optional add-on before payment is misleading. It comes across as if the fee is a donation rather than a requirement, which gives guests the impression they can simply choose not to add it.
This is not how a required fee should function. The system should prompt guests to indicate upfront whether they are bringing pets when selecting guest count. If they are, the pet fee should automatically apply as part of the booking.
6 votes -
Show the Main booking of group booking on the exact unit
Currently, that's expected for group booking behavior when we have the gr booking on sub-unit, the main lead will stay on hotel / master level without being allocated, which may hide the block on master beneath it.
I would like the main lead of the group booking should stay on the correct property got booked.1 vote -
Change "hold confirmation" message to automated instead of semi-automated
Once the guest clicked on "Request a hold" from Quote message, the calendar will show a hold accordingly but there was no automated message sent to the guest. when i click her name in pipeline i do not get the option to "place on hold" only "extend hold" so I can't send the Hold confirmation message from Pipeline either. I can only choose the template from Inbox to send manually. It's very inconvenient.
Please add another option or change "hold confirmation" message to automated instead of semi-automated
1 vote -
VRBO Commissions posted in Hostfully View Order
Post VRBO Commissions on each booking View Order. You have this enabled for Booking.com, but we have to look up VRBO commissions on VRBO platform. VRBO bills commissions in batches, so this is hard to find and include on Owner Statements at the end of each month.
2 votes -
Apply Discounts & Promotions to RENT section of the inquiry
The purpose of a Property Management Software is to support dynamic pricing, flexibility, and conversion—especially for direct bookings. A major gap right now is where and when discounts can be applied.
Direct-book guests don’t always use promo codes, and many inquiries come through our website specifically so we can interact, quote strategically, and close the sale. Sometimes that means offering a custom discount based on dates, length of stay, or guest budget after the inquiry is submitted.
Currently:
Promo codes only reduce Rent (pre-tax) if the guest knows and applies them at the time of inquiry.
If a promo code…
1 vote -
Creating an onboarding form for Property Owners, for easier listing Creation
Create a dedicated onboarding form for owners to fill out, which the host can embed directly into Hostfully for automatic listing creation. Right now, the process is very manual.
Alternatively, create a section in the an owner portal where we can send owners a link to submit all their onboarding information. Then, with just one click, the host can generate the listing using the owner-provided data.
Overall goal: automate the properties onboarding process and eliminate manual work.
2 votes -
Merging Jacuzzi and Hot tub amenity for Airbnb
Currently, both Hot tub and Jacuzzi in Hostfully are mapped as Hot tub on Airbnb. However, the Jacuzzi is a bathtub which has jets. This is different than a hot tub. There shouldn’t be a hot tub amenity and a Jacuzzi amenity if they mean the same thing.
2 votes -
VRBO USD Limitation for International Properties
VRBO operates in USD, but many properties around the world are priced in other local currencies. In addition, some countries cannot use Stripe due to country-specific restrictions or agreements, which prevents certain properties from connecting to VRBO directly.
As a result, these properties often have to rely on iCal connections instead of a full direct integration. The downside is that iCal is limited and does not support full dynamic syncing, which can reduce exposure, efficiency, and potentially booking traffic.
A practical solution, which I have seen other PMS platforms implement, is to allow the system to take the property’s base…
1 vote -
Add the owner's name in the booking details
Add the owner's name in the booking details.
As we manage properties across different countries, our team often does not have detailed background knowledge of every property. Having this information available in one click is fundamental to improving workflow, reducing delays, and creating a better user experience for our team.
1 vote -
RemoteLocks integration
Support for connecting multiple locks to a property for RemoteLocks integration
1 vote -
Devices: Show the thermostat current mode
Be able to see which mode (guest/vacant) is currently ON on my thermostat.
2 votes -
Option to not require email when creating a lead
I still would like to raise the request to change the obligation to fill the email address.
If platforms provide their internal address - it is ok for system to take it. But even they are not releasing the real address of the guest.
every dummy email is wasting of our time to fill it and can cause some issues to release information and data somewhere that we have no control where it will end up
2 votes -
1 vote
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Platform-Specific Minimum Night Stay Settings
Allow configuring different minimum night stay requirements per distribution channel (e.g., direct bookings vs OTAs).
1 vote -
Collect and Remit Taxes for Direct Bookings
Enable Hostfully to automatically collect and remit taxes for direct bookings, similar to what some competitors (e.g. Hospitable Direct Premium) currently offer.
For direct bookings, Hostfully allows users to configure and charge taxes, but the responsibility of filing and remitting those taxes remains fully manual.
Automatic tax collection and remittance would be a major value add and a true “game changer” for direct bookings2 votes
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