1622 results found
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Trigger new messages
When we need to transfer a guest’s reservation to a new location, it would be much more efficient if all the relevant information for the new place was sent automatically. Right now, we have to manually find and send everything, which takes up a lot of time. It would be great if, when a reservation is moved—whether before or after it begins—it could be treated like a new or last-minute reservation, and the check-in info could be automatically sent to the guest.
1 vote -
Pop up comments
Here are some examples of comments that could pop up for a guest account:
Do not book guest – Guest has a history of cancellations or issues.
Early check-in approved – Guest has confirmed early check-in request.
Pending pet fee payment – Guest owes payment for a pet stay.
Special request for quiet room – Guest prefers a quieter location within the property.Allergic to certain scents – Guest has a sensitivity to fragrances or cleaning products.
VIP status – Frequent guest, provide exceptional service.
1 vote -
Alert when existing email is updated automatically
When there's an existing role (owner / guest / service provider) and they accidentally or not try to create a new PM account, the system should not change an existing role's email automatically (+xxx), or at least should notify the role / associating PM about such change.
1 voteThis will be changed shortly and emails will no longer be updated.
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Add multiple-choice answer types for pre-arrival form
I want to have the option of adding multiple-choice answer types for pre-arrival form.
2 votes -
1 vote
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Receive notifications when an owner makes a change to their block
Be notified when an owner makes a change to their block? Like if they update the arrival or departure, or update notes
18 votes -
Ability to block dates so that offline bookings are not charged by BeyondPricing
It would be very helpful to have a feature in Hostfully where I can track earnings from offline bookings. However, these offline bookings should not be subject to commission from Beyond Pricing. Therefore, I would like a feature to block these dates for Beyond Pricing but still have visibility into my earnings from these offline bookings.
2 votes -
Ability to send message as "Guest" via Create Message endpoint
Would it be possible to forward messages from a guest who booked through an external site to Hostfully?
I'm referring to the Create Message endpoint: https://dev.hostfully.com/v3.0/reference/createmessage-1.
Could you provide suggestions on whether the Create Message endpoint could support sending messages with a status of "CREATED"? Currently, it only supports "SENT," which is always treated as sent by the property owner/manager.1 vote -
1 vote
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API Ability to support Pushing Multiple Annual and Seasonal Check in/out days
This feature allows hosts to enforce a specific day of the week - or several - for their guests to check-in on, and subsequently check-out on. It’s possible to set Annual and Seasonal Check-in/Checkout days.
1 vote -
Have a specific section for Airbnb Guest Safety
Have a specific section for Airbnb Guest Safety instead of Property Expectations in Fees and Policies tab.
1 vote -
5 votes
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2 votes
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Search bars within the PMS
There should be a general search bar on the dashboard. Also the templates page (both system and custom) and integrations page
2 votes -
Have ability to apply the rule Increase rate by X % when stay is smaller than Y nights to Airbnb
I want to have the rules "Increase rate by X % when stay is smaller than Y nights" to Airbnb. It only works with direct booking site at the moment.
8 votes -
Support more types of taxes WITH "long stay exemption" for direct bookings
Support more types of taxes WITH "long stay exemption" for direct bookings and all other platforms, especially Occupancy Tax/ City tax / Tourist tax.
Because, the governmental rule can be that this occupancy tax is valid up until a certain number of nights (in this case 30 nights). So, it must not be shown when a guest books for 31 nights.
Hostfully only has the option Ignore tax charge for over applied to Rental and Cleaning fee taxes, not Occupancy tax.
Long term stay exemption from Fees & Policies tab only applies to Airbnb, not Direct Booking.
However, we need…
10 votes -
Integrate with Make.com
Is there any way we can integrate with Make.com?
1 vote -
Cancellation policy able to change when promo code is apply
Promo code that when applied, adjusts the cancellation policy (i.e. No refunds when using promo code)
2 votes -
Handle replys to owner portal emails in some way
Problem: One of the tabs on the owners portal is "Inbox", where owners can send messages to us. When we respond to a message via email – so the owner gets a notification of the new response – the owner has no ability to respond from the email and has to be trained that replys to the email are ignored by hostfully and go nowhere. No error message, no warning, just looks like we're ignoring them.
My idea is to do one of the following:
Add text to the sent email that replys need to be sent via the inbox,…
2 votes -
guest portal testing environment for property managers
I need to be able to view, test, edit, and access the guest portal as a property manager, to view the messages, and the various sections that my guests are viewing, so that I can adapt my messaging, or help them navigate those sections.
1 vote
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