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  1. We would like to see when the property was created and how long it has been in the system. This is not visible in the UI

    2 votes

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  2. I’d like to propose an enhancement to the current user role functionalities — specifically geared toward owner users on the platform.

    We currently use Hostfully to manage a growing portfolio of properties, and we’d love to offer more tailored access to owners whose properties are part of our ecosystem. This would allow us to increase cross-utilization, streamline internal coordination, and maintain operational control.

    Here’s what we envision:

    🧑‍💼 New Owner Role Capabilities
    1. Cross-Portfolio Inquiry Option (non-booking):
    Owners should be able to view all properties within the portfolio (except financial data), and trigger inquiries for stays in other properties —…

    1 vote

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    0 comments  ·  Owner Portal  ·  Admin →
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  3. Support custom template variable for Property Country.

    1 vote

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  4. Breezeway has the ability to send automated messages to Owners during Owner Stays, but Hostfully does not send the Owners contact information to Breezeway to use this very helpful feature.

    1 vote

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    0 comments  ·  Integrations  ·  Admin →
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  5. Possibility to add guest address in enhanced reports

    10 votes

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  6. switch a unit type/ multi-unit property back to a standalone property.

    7 votes

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    received  ·  0 comments  ·  Multi-Unit  ·  Admin →
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  7. We’d love a feature in Hostfully that pulls guest messages and reviews across all properties into one centralized report, essentially a “Guest Sentiment” dashboard. The goal is to help property managers and owners identify patterns, recurring issues, and areas of praise in guest communication.

    Why It Matters:
    Right now, there’s no streamlined way to analyze guest feedback across multiple properties. While the custom reporting section exists, it’s difficult to route messaging and review data into it cleanly. Having this data in one place would give hosts a clearer picture of guest experience trends, without digging through individual message threads or…

    1 vote

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  8. I am interested in setting up a system where travel agencies and other external partners can earn a commission (for example, 3%) for referring guests directly to our properties managed through HostFully. This would be separate from any internal programs currently offered by HostFully.

    3 votes

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  9. Currently, when clicking on the HTML or PDF run reports, we will see the name in the browser is 'TEST' instead of the report name.

    I would like it to show up the name of the report when previewing.

    1 vote

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  10. I would like to be able to add a bedroom without having the mandatory parameter of adding a bed

    1 vote

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  11. I'd love to possible error responses (e.g., when a cancellation fails) to be included in the API documentation.

    At the moment, it looks like only the successful 200 status is documented, so having details on other response scenarios could be really helpful for integration and error handling.

    1 vote

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    received  ·  0 comments  ·  API  ·  Admin →
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  12. 1 vote

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  13. I want to run an all-in-one owner report using Enhanced reporting. I want to include ALL owners in 1 report instead of separating reports by owner.

    For now, I'm using default Financial report but the default report doesn’t allow for custom formulas like the ones I set up in the Enhanced Reporting feature, so it’s not possible to run a combined report using those same formulas.

    1 vote

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  14. Currently service providers are only available at mobile end. But it will help bein able to create service provider as team members: with customized access / features so that you can choose what they can see and do.

    Currently the associate role would eventually have access to all message threads, and pricing for the reservations, which is not great for a cleaner to see.

    2 votes

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    received  ·  0 comments  ·  Service Hub  ·  Admin →
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  15. Add Rental Revenue as an optional metric in the Team Performance graph

    Include a filter to exclude canceled bookings

    Display values with decimal precision instead of heavy rounding

    2 votes

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  16. When communicating with a guest, it would be helpful if the guest sees the relevant communication in one thread, instead of each response opening a new email thread.

    20 votes

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    5 comments  ·  Inbox  ·  Admin →
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    Could you please provide more information, and maybe screenshots? We do not understand this request. In the Inbox, all the messages related to a particular booking/guest already appear in the same thread. Thank you.

  17. specific report to track inbox messages and their flow

    2 votes

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    0 comments  ·  Inbox  ·  Admin →
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  18. It should allow Property Manager to send quote again from Pipeline even though lead status has been changed to 'quote_sent' as sometime, guest negotiates for a better deal and we need to send quote again to the guest.

    2 votes

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  19. It would be useful to push the bathroom data from Hostfully to booking.com so it does not have be set up for each property in booking.com. This has to be done 99% of the time.

    7 votes

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    under review  ·  2 comments  ·  Channels  ·  Admin →
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  20. Vrbo does allow 99 photos. Can we update the API so that we can push out 99 photos to Vrbo instead of the current 50?

    7 votes

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