2227 results found
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pet fee
The way pet fees are currently set up needs to change. Having “Pets” listed as an optional add-on before payment is misleading. It comes across as if the fee is a donation rather than a requirement, which gives guests the impression they can simply choose not to add it.
This is not how a required fee should function. The system should prompt guests to indicate upfront whether they are bringing pets when selecting guest count. If they are, the pet fee should automatically apply as part of the booking.
7 votes -
Tax Exemption for Fee's Tax for DBS
- Channel: Direct Booking Site
- When I add 1 custom fee included tax for the fee. Ex: Dog fee = 100 - Tax 10% I want to have a option to add the tax exemption for this tax.
7 votes -
Ability to pull into a report just emails from inquiries lead.
Ability to pull into a report just emails from inquiries lead.
1 vote -
Multi Unit - see the unit name in inbox thread details
With Multi units, see the unit name in the inbox thread details, instead of the unit type
1 vote -
Be able to connect to more than one PriceLabs acount
I would like to connect one property to one PriceLabs account, and other property to a different PriceLabs account.
2 votes -
Add Devices error messages in the APP
When a PIN code fail to generate, an email is sent to the PM.
Would be good to receive those notifications in the APP as well.
1 vote -
confirmation message for signed rental agreement
Add a trigger for when the rental agreement is signed. To send a messag to confirm and thank them for signing the rental agreement.
1 vote -
Smartlock Check in notification upon check in
It would be useful to get notified when a guest first uses their code to check in. This is a basic functionality that other PMSs have with their device integrations.
3 votes -
Support option "Apply a different Long Description per channel" for sub-units
At the moment, the option "Apply a different Long Description per channel" is only supported for Standalone and the Master unit of the master-sub properties.
1 vote -
Exclude Refunded Reservations from Reports
Add an option to exclude refunded reservations from reports so that calculations (owner payout, revenue, fees) reflect the refunded status accurately.
2 votes -
Be able to send bulk messages
Be able to send mass messages (bulk messaging). Top priority is guest, but also ability to send to owners and service providers
28 votes -
new message in inbox per property
Allow conditions for New Message In Inbox trigger. I would like to push SMS messages to specific team members depending on which Property the guest is staying at.
2 votes -
Support for Monthly Pricing Structure
We would like the ability to set a flat monthly rate for properties, rather than relying solely on nightly rates. This would allow guests to book accommodations on a monthly basis at a fixed price (e.g., $2,100/month), which is especially useful for mid- to long-term stays.
7 votes -
Allow editing of non–per stay fees in Lead Modal
Currently, only fees configured with a “per stay” scope are editable from the Lead Modal. Fees with other scopes (for example, per night or percentage-based configurations) are not editable, which limits flexibility when managing reservations.
This behavior can be confusing, especially in cases where:
A fee is not percentage-based but still cannot be edited
Other fees (like VAT) may appear editable, creating inconsistency
Property managers need to quickly adjust fees without adding manual workaroundsAt the moment, the only workaround is to add an adjustment or custom line item to offset the fee, which adds extra steps and reduces clarity…
1 vote -
DB Site
It would be good to add pricing urgency for the MU business to offer :
* last 2 units for this date
* If you book more nights, there might be a discount based on LOS
* Feature Properties in the main site that have last-minute discounts approved1 vote -
create tasks directly from the Inbox message
Create tasks directly from the Inbox message - then have a task workflow page to deal with all tasks (reservations/cleaning/maintenance etc..)
1 vote -
1 vote
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Owner be able to view listing URL in the Owner portal
log into the owners portal > properties > view listing button be able to redirect to the corresponding property URL
6 votes -
Add “Booking Value” as a field in Reports & Analytics
Currently, analytics show Rental Revenue. However, many owners expect to see the Booking Value, what they actually receive.
6 votes -
Be able to include "super king"
In the UK, "super king" beds are an extra special feature. Can we have the ability to discern a super king bed, at the very least, on the direct booking site.
1 vote
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