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1668 results found

  1. Be able to limit the number of pets allowed

    18 votes
    received  ·  2 comments  ·  Property settings  ·  Admin →
    How important is this to you?

  2. Booking updated template to indicate exactly what was changed

    At the moment, the trigger with condition Booking updated won't recognize what has been changed, because there's no specific condition (e.g booking extended, or guest name change, etc.) to specify that, and all the owners could do is to compare with the previous booking confirmation that they had, with the current information in our custom template.

    We want the system to have ability to tell in the message what actually changed.

    15 votes
    received  ·  1 comment  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  3. Apply discount code to multiple properties

    At the moment, I can only either apply the same discount code to one property or all. It's not possible to apply the same code to selected properties.

    24 votes
    received  ·  4 comments  ·  Discount Codes  ·  Admin →
    How important is this to you?

  4. Be able to set up time-based triggers to be fired for example 30 minutes after I receive an inquiry

    I have auto responses set for bookings, booking inquiries, and requests to book so that my response rates stays at 100%. However, my triggers happen automatically. I would prefer they take place 30 minutes-1 hour after the question so that I have the opportunity to address the concern.

    2 votes
    0 comments  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  5. If a service Provider is deleted, do not delete the jobs created

    they should stay in the system

    2 votes
    received  ·  0 comments  ·  Property settings  ·  Admin →
    How important is this to you?

  6. Ability to hide/adjust the Map showing on Direct booking site

    Hi team,

    The map showing on DBS is too specific, it pins the exact location of the house. We would love to see the general map only.

    While labeling the site won't help and there's no way to customize it. It'd be great if we're given options to hide or adjust the Map showing on DBS

    8 votes
    received  ·  1 comment  ·  Direct Booking Site  ·  Admin →
    How important is this to you?

  7. Variable to pull information on the Services added

    We would like to have a variable on auto messages that can say whether some has booked a service or not. For example, we have hot tub as an additional service, and we want to notify the owners that they selected a hot tub.

    1 vote
    0 comments  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  8. Test an email template

    Be able to test a trigger with a click of a button

    4 votes
    1 comment  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  9. Support Booking.com Damage program so BDC will collect SD via PBB

    At the moment, when we select the "Damage policy options" on Booking.com Extranet, upon next sync, the system was changed and it couldn't have BDC collect SD via PBB.

    I want the option "I want to set up a damage programme that Booking.com will facilitate for me" on "Damage policy options" sticks.

    5 votes
    received  ·  0 comments  ·  Channels  ·  Admin →
    How important is this to you?

  10. Have a booking view and a price view on the calendar for mobile app

    There needs to be a way to view the calendar on the app without seeing the prices. For example if I'm showing a family member or business contractor my calendar I don't want them seeing what my nightly prices are. On the desktop version it's called "Booking View."

    1 vote
    received  ·  0 comments  ·  Mobile App  ·  Admin →
    How important is this to you?

  11. Direct booking link for a group of properties

    We need to direct people to make reservations at a specific set of properties, however, the only link that we have from Hostfully gives access to all listings. We would like to create a link to direct to 6 listings only.

    2 votes
    0 comments  ·  Direct Booking Site  ·  Admin →
    How important is this to you?

  12. Ability to use the info from the Pre-arrival form with Mailchimp

    we collect all guest data with pre arrival forms so want that other guest information to be exported to marketing platform.

    Also would like other segmented information on the guest exported.
    Where they stayed property/city
    When they stayed month/ season /date etc
    Dob
    Reason for staying

    So that marketing campaigns can be tagged to specific segments

    Eg you stayed in Stanthorpe last winter book again this year before things get busy

    2 votes
    received  ·  0 comments  ·  Integrations  ·  Admin →
    How important is this to you?

  13. Allow setting future dates on Owner Adjustments

    With the recent changes to Owner Adjustments, we can no longer create an Adjustment with a date in the future. This is very important for us to be able to enter adjustments that we be recognized in the future and don't want to forget to enter it.

    3 votes
    received  ·  0 comments  ·  Property settings  ·  Admin →
    How important is this to you?

  14. Calendar filter should take into account check in/out restrictions and turnover days when filtering by available date

    When searching availability for a specific date range, the results do not take into account turnover days and check in and out restrictions

    8 votes
    1 comment  ·  Calendar  ·  Admin →
    How important is this to you?

  15. Adding tax field for Guest Service on Direct booking site

    Currently, there's no field to add Tax rate and to apply the tax per night/stay/hour/person/pet etc..
    It would be great if we can add those fields so PM can have the correct tax on the custom fees applied for Direct Booking site

    5 votes
    received  ·  4 comments  ·  Direct Booking Site  ·  Admin →
    How important is this to you?

  16. "Day of the Week" message without active stays

    At the moment, the condition "Day of the Week is" can only be sent along with the condition "Stay is Active".

    We would like the ability to have "day of the week" messages be sent to our Service Providers regardless of if there's an active stay or not.

    1 vote
    received  ·  0 comments  ·  Templates and Triggers  ·  Admin →
    How important is this to you?

  17. Synchronization of refund statuses between our lead orders and Stripe transactions.

    Context
    * Refund issued in the lead order.
    * Guest's impatience regarding the delay in receiving a refund, I cancelled the refund directly in Stripe and transferred the funds to the guest. However, despite the refund status being updated to "failed" in Stripe, the corresponding lead order continued to display the refund as "successful."

    ​Feature Request: I am requesting a feature enhancement that ensures synchronization between the refund status in Stripe and the corresponding lead order. Specifically, when a refund is cancelled directly in Stripe and marked as "failed," this status should be automatically reflected in the lead order.

    4 votes
    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

  18. Compare pricing current vs. same period last year

    I want to compare pricing last year to this year.

    4 votes
    0 comments  ·  Dashboard  ·  Admin →
    How important is this to you?
    planned  ·  AdminAlice (Sr Product Mgr, Hostfully) responded

    % comparison will be added to the Analytics page (and on Dashboard page for the default current month selection, comparing to previous month there).

    First we'll add a default comparison of current period vs previous period. So you will select this year and we'll show % comparison of this years data against last year. 

    Then we'll offer a comparison option for "same period last year". So you'll select "this month" for instance and we'll show % comparison with same month last year.

  19. Changes to Account Status page

    • Include an Auto Pay enabled status, and the ability to turn on/off the Auto Pay
    • Include the Account Payment begin/end dates.

    These features are standard on virtually all that are subscription-based.

    1 vote
    0 comments  ·  Payments  ·  Admin →
    How important is this to you?

  20. Printer-friendly button to print out the order

    I want a printer -friendly button in Hostfully so I can print out the order with the entire breakdown of all the charges and taxes separately .

    4 votes
    0 comments  ·  Pipeline & Lead Assignment  ·  Admin →
    How important is this to you?
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