1729 results found
-
Automatic retrying of failed messages whenever possible
Sometimes some messages failed to be sent due to server errors (Call failed 500, 429, 404). I had to go to Message Log > manually re-fired it. However, it will be better if the system automatically retries the failed messages for these types of errors.
34 votes -
Keep the manual rent input on the lead when changing the number of guests
When I change the rent manually on Pipeline, I want the rent I input manually to remain the same when I change the number of guest, as long as it's not exceeding the base guest.
For example. my base guest is 10, I changed the rent to $100 manually on Pipeline. When I edit the lead once more with number of guests = 2 (which is <10), I expect the rate $100 to be kept, instead of the (dynamic) rate on pricing tab.
1 vote -
Enforce associating payment processors per property
As a property manager I need to ensure that I have a payment processor assigned to every property so that guests can successfully pay for a booking
1 vote -
Additional monthly report summary
At the end of the month I complete a spreadsheet capturing the final revenue and occupancy data for each property. Right now I have to download as csv and filter one property at a time. I would just like to see a summmary of all properties for a given time frame.
Note: we can almost do this with the “property report”
But it shows “estimated revenue” which isn’t accurate.Additionally: on the above “property report”
Is a custom equation called “time period” or something like that that updates the number of days to a particular month. This equation should be…3 votes -
"Payment timeline" tab on the mobile lead modal
I want to have access to "Payment timeline" tab from the lead modal on the mobile app, so that I can easily open it to fill out payment info or send the payment link to guests.
3 votes -
Non-refundable rate for direct bookings
I want to provide non-refundable discount for direct bookings. Currently this option is only available for Airbnb channel.
6 votes -
Show HVMI host charge in the break-down fees, alike Airbnb.
As a VRM, I'd like to see the Host fee from HVMI so I could know how much they take from each reservation
7 votes -
Add an inquiry option in the direct booking flow when properties are on Instant Bookings
Many guests have questions they wish to clear up before booking and won't book unless they contact you first.
6 votes -
Ability to delete canceled reservations for all channels
I would like to have the ability to delete canceled reservations for all channels
2 votes -
Ability to download property price data in CSV file
Ability to download price data in CSV file by select the date and property, this would make it easier and quicker to send offers to the agencies I collaborate with.
2 votes -
SMS triggers send to phone number field and not cell phone number field
It would be better if the SMS triggers would be associated with cell phone instead of phone, Just in case If a customer puts their home phone in the phone field and cell phone in the cell phone field
3 votes -
Add "additional charge option" for other channels
Security deposit is collected automatically for BDC reservations processed by Hostfully's payment processors (for example: Stripe). I don't want to collect security deposit and would like a hold on the card instead (auth & capture process).
At the moment, additional charge option is only applicable for direct channel. I want this to work for other channels such as Booking.com.
7 votes -
Sort Airbnb Guest Review Status so the newest reviews show on the first page at the top
Currently new Airbnb Guest reviews show at the end of the list, this requires an extra click or more to get to reviews for current guests. If they were sorted so the newest Guest reviews showed at the top of page 1, old reviews can continue to be pushed back to pages 2 and beyond since it is rare to have a need to review them.
1 vote -
Discounts for weekdays
Be able to set discounts for weekdays, not just weekends
3 votes -
Integrate with KeyNest
Integrate with KeyNest
2 votes -
Trigger for a failed payment due to insufficient funds
Simply to have a trigger for a failed payment due to insufficient funds that would send a message for the guest to know their payment didn’t go through with a new secure payment link and possibly a reminder that their reservation will only be held for a period of time (maybe a week depending on how far out the booking is) unless payment is successfully processed.
I may just create my own template to use manually.
3 votes -
1 vote
-
Allow capital letter in the middle of a guest's name
At the moment, the system only allows capital letter if it's the first letter of the guest's name, I want to capitalize the letter in the middle of the names (for example: McKeown).
2 votes -
Show a note for Booking.com tax in the taxes and fees page
Since Taxes are managed by Booking.com, sometimes we don't acknowledge it until reading the article. It'd be great to have a note stating "Booking.com will not take any taxes out until you set them up with Booking.com" so It can be better informative.
1 vote -
Report fields showing booking % by channel and narrow it down by property
Customer is requesting a report with a field to show booking percentage by channel and property.
1 vote
- Don't see your idea?