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1995 results found

  1. Cancel Airbnb reservations do not have all the same options as Airbnb. there should also be an option that the guest isn't following your rules

    3 votes

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    under review  ·  0 comments  ·  Channels  ·  Admin →
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  2. We're using the discount code option of the direct booking site with all of our direct bookings. We have several discount codes out in the marketplace that we give to our partners for their members to use to book a stay at our properties. We would like to be able to track each Guest's booking back to the partner organization they came from, which we can not do currently. We could easily accomplish this if the "Discount Code" entered during check out was included with each Guests Booking Profile and available as a variable data report for us to drop…

    3 votes

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  3. with the complex condition, I want to have the booking hold end event in the time-based event to sent the notify for my guest.
    It should be:
    - Complex condition
    => After the hold end
    [less than or equal to], or [equal to], or [greater than or equal to] [number] of days

    3 votes

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  4. Greece Greek legislation requires displaying the license number for each property on all real estate rental portals. I need you to add the ability to display license numbers for each property on the direct booking page.

    6 votes

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  5. When I extend the hold on the pipeline if the date range is occupied with another hold, the system shows the error pop-up window that says internal server error
    => would be better for the pop-up window to say "There is already an active open hold for this listing"

    2 votes

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  6. Be able to see the pricing view in the mobile app calendar, not only on single property view

    4 votes

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    received  ·  2 comments  ·  Mobile App  ·  Admin →
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  7. I love the analytic information added to the dashboard. I also enjoy the check in and check out on the dashboard for quick reference. It also is more clear than the pipeline if something is missing. But the only negative is when I realize that a step by the guest is missing and try to send a message reminding them to make a payment or fill out pre arrial information or sign the agreement, I have to go to the pipeline to do it. It would save time to be able to do it form the Dashboard. Thank you.

    2 votes

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    0 comments  ·  Dashboard  ·  Admin →
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  8. I want to be able to bulk edit the amenity tab to all of our listings. It takes too much time to check every one of them.

    1 vote

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  9. Guests receive an automated message in a specific language, but the variable "check-in instructions" from the property page can not be created in multiple languages. Many guests receive a german message, but the access instruction in that message are in english, this is a very bad guest experience.

    3 votes

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  10. Have a option to hide the property in central calendar.

    2 votes

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    0 comments  ·  Calendar  ·  Admin →
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  11. 4 votes

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  12. Add more logs to find out the root causes for disconnection with Integrations/channels. Create a fail alert if a service disconnects without user initiation for over 5 minutes.

    1 vote

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  13. It looks like we had an Airbnb message that may have errored because the word "google" was in the message and it was not yet a confirmed reservation. The error message would be more helpful if it describes what the problem is.

    5 votes

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    received  ·  1 comment  ·  Inbox  ·  Admin →
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  14. It would be really useful to have some call to action options that can be added to the custom templates for guests to be able to click to do things like send WhatsApp, SMS, Call, or email.

    2 votes

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  15. Provide more language options to the widgets (search, booking and calendar)

    2 votes

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  16. At the moment, if property type is "boutique hotel", the available listing types are "private room" and "shared room". I want to choose listing type "entire home", so that it's displayed as an entire place, rather than a room on Airbnb. We don't want guests to think it's only a room. It's the entire hotel.

    2 votes

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  17. Having a trigger to send a message to guests at a specific date would be helpful for seasonal newsletters as well as recurring things that are date specific such as yearly events, date that kayaks are removed, date that indoor fireplaces are opened up.

    6 votes

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  18. Support HEIC file uploads for listing photos. Currently I cannot upload photos directly from my iPhone as they are default in HEIC format. Once I convert them to jpg some of the channels like booking.com say the photos are not high quality enough. Supporting high quality HEIC photo uploads would save a lot of reformatting and mucking around on the admin side of things when we just want to quickly update amenity photos or photos of the local surrounding areas where we won't necessarily have the professional photography photos. Thank you.

    1 vote

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  19. At the moment, it's not possible to manually override the agreement/manually mark that guests have signed the rental agreement. 90% of our reservations imported already signed a rental agreement and we do not want guests to have to resign it. The guests will not send access information if they have not signed it.

    Having ability to mark Rental Agreement as Signed manually would be very helpful, especially when onboarding customers.

    7 votes

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  20. it is a design choice, we do not match threads with reservation but guests, and not direct relation to leads. But as an improvement we may select the most recent reservation to send message

    2 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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