1625 results found
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inquiry airbnb delete
Airbnb inquiries remain in the pipeline and can not be deleted. I would like the ability to delete them as they clutter the inbox. It skews agency stats/metrics
5 votesWe will provide the option to mark those airbnb inquiries as 'ignored', which will result in not showing under the default pipeline view
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Ability to pull a report for Service Providers assigned to each property
We would like to know what cleaners or service providers are assigned to what listing
2 votes -
Add incoming airbnb review as a trigger
Best-case scenario would be ai drafts a reply and sends to the appropriate team member (filtered by star). The team member could click accept to post the review reply easily, or edit and then post directly from the pushed notification (within hostfully, or within email, or whatever made sense).
2 votes -
Inbox should record all messages sent to guests
System template “Rental Agreement Notification” was sent automatically from email platform.hostfully but did not record in Inbox. Then guest replied to that message and it did not go to Inbox neither.
We are depending more and more on communicating via the Hostfully Inbox. But if automated send templates are not in there it’s hard to keep track in the communication thread.
3 votes -
RemoteLock pincode should be automatically created for future leads created before the integration
RemoteLock pincode should be automatically created for future leads created before the integration. At the moment, the integration is not backward compatible, and I need to resave the previous applicable leads to get synced with RemoteLock.
6 votesThank you for your feedback. We would need to make this configurable, because many PMs would already have entered pin code in another way and would not want existing pins to be overwritten.
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Notification to service provider when guest has purchased a service
I want to send service provider notifications when a service has been purchased both as part of a booking, and when guests buy it from the guidebook.
2 votes -
Allow removing an Airbnb account from the PMP UI
When no Airbnb listing from a particular Airbnb account is connected to any of my properties, I would like to be able to remove the Airbnb account on PMP UI.
2 votes -
Make pre-arrival forms able to be edited for change after submitted, by hosts
Make pre-arrival forms able to be edited for change after submitted, by hosts
7 votes -
Have option to show taxes in one line for Airbnb lead
As a VRM, I want to see the tax in one line, similar to Airbnb host payout record "Property use taxes" instead many tax lines so It can be cleaner in view.
2 votes -
2 votes
Re-opening this UV since we do NOT provide the guest contact information on the Owner Portal, only the guest's first and last name.
The request here is to provide the contact info, which can include:
- email address
- phone number
- cell phone number
- mail address
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Option to create a link that has only a certain amount of our units
We want to narrow down the search based on the property name. For instance, we want certain locations to show up on a single link whether it's searched or created. Also any other with the same name multi-unit.
Either have CMS control where you can select a property and add it to a page. Just Like the feature or all, but with your selection, that can then be titled filled or like any other property. This would have a separate link so I can share these locations specifically and help people narrow down options. Another way is having an option…
1 vote -
Conditions for Job Assignment
We have two listings. There's a cleaning company there that works on weekdays only, and we have a part-time employee there who can work on weekends only.
So ideally I would be able to set up two triggers that created cleaning jobs at checkout for those listings -- one that assigned Monday-Friday cleanings to service provider A, and another that assigned Saturday-Sunday cleanings to service provider B.
It looks like that could be implemented under "if these conditions are met", which comes up when a trigger event is "booking confirmed". The "choose field" dropdown would add "departure day is", which…
1 vote -
Support to access Superhog reports once clicking on the Guest score
At the moment, Hostfully only shows the Risk score on Pipeline. It's not possible to direct users to Superhog directly to check more details when clicking on it from Pipeline view.
We'd need to go to Superhog site to check more details on the report.
It'd be nice if Hostfully has this feature.
1 vote -
An owner wants his listing to be on a firm cancelation rate during holiday periods.
the client feels the holidays periods are where they can make the most money. they want to restrict guests from booking and then changing there minds. However they want to be flexible during the other periods so therefore want a cancelation to be strict during holiday busy times and flexible during all other timers.
2 votes -
Save All Photos
It would be really helpful to have a Save All feature on the property Photos page to save time from entering descriptions and having to save each one, one at a time.
1 vote -
Preview feature in Message log for failed triggers
Sometimes triggers are failed to send due to missing factors or bugs or something else.
In most of the cases, we can re-fire the trigger and guest can receive the message they need asap, like checkin instruction or pin-code message.
However, in some cases, it takes a little bit longer to solve the issue due to bugs. Thus, it would be much more convenient if we can have "preview message" in Message log and copy the text and send it from our personal email for urgent cases.
I understand we can copy custom templates and change all variables but it's…
2 votes -
Clues on the calendar to indicate upsold items
I set up services by service providers to upsell them on the direct booking flow. I want to have some indicators on Calendar to see which bookings have upsold items (a pet, etc)
5 votesThis is a good idea - thanks for suggesting.
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Add guest age and reservation stay dates as complex conditions
Example -
If a guest has an infant in there reservation, target that communication to talk about a crib and pack and play
IF a guest books during a certain period of time, such as April 2 through April 13th, THEN that guest is sent a template letting them know there will be certain activities not available to them during their stay
5 votes -
Dark mode option
Add dark mode option in settings for Hostfully PMP
3 votes -
Customize the report header
I want to be able to customize the report header and allow me to remove unnecessary information to help the report in one page and easier to read.
3 votes
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