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Property Management Platform

Property Management Platform

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2076 results found

  1. It is unnecessary and confusing. Pay today - states the total amount due and then the credit card collection section should follow. Instead - followed by "pay today" is "deposit payment and deposit due" - stating the same amount as pay today unnecessarily and confusing the guest because it states that it is a "deposit" making them think that they get this money back. PLEASE delete this "deposit" unnecessary section. Thank you!

    1 vote

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  2. I'd like to have a trigger fired a Job notification to an assigned service provider based on the Job type when there's a Job created.

    In other words, I'd like to have 1 more condition for Job created trigger which "Job type".

    And I want all service providers' jobs to be populated under that category.

    7 votes

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  3. 1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  4. When clicking on the plus sign to add a new reservation, a calendar pulls up and all of the dates are black so you don't know which dates are already taken by an existing reservation. Please grey out dates that already have an existing reservation so a new reservation isn't erroneously added.

    1 vote

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    received  ·  0 comments  ·  Calendar  ·  Admin →
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  5. The way it works for us, is that we have an extra bed for a 3rd guest, with an additional set of sheets and towels. Nothing else changes. So if they stay for a few day with 3 guests instead of 2, I do not need to charge for an extra every night, but just an additional cleaning/laundry fee.
    If there would be a way to setup a fee so that it is triggered by number of guests, your fee would work. But currently it seems to be only for nightly on the main page.

    2 votes

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  6. Would be great to have a map you can embed on custom websites and landing pages!

    4 votes

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  7. I would like to have pricing rules settings displayed on the top of the page, instead the bottom at the moment.

    It's not visible until I scroll-down

    1 vote

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  8. I would like to know what $ comes in prior to the reservation that I am holding per property
    by adding the variable to pull the 1st transaction on the view order page.

    1 vote

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  9. The emails for vrbo for every listing say the sender name is the company name and I think this is adding confusion for travelers. We want to change the sender name for certain properties or templates

    2 votes

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    received  ·  0 comments  ·  Inbox  ·  Admin →
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  10. From the hostfully app, when i click on 'check-ins', and choose a guest that then opens the 'booking' page that gives all the reservation details, the only option i have from that page is to 'message'. i would like another option that is 'collect signature'. when clicked on, a box opens where the guest can sign with their finger, and that image saves to their booking details

    2 votes

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    under review  ·  0 comments  ·  Mobile App  ·  Admin →
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  11. 1 vote

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  12. I would like to collect full-payment via Stripe for bookings out of main season, but keep 30 % initial payment and 70% second payment generally.

    1 vote

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  13. 2 votes

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    received  ·  0 comments  ·  Channels  ·  Admin →
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  14. When the guest chooses a date range not match the minimum stay. I want that if the text which potential clients see when there is no availability (for example bc of a minimum stay requirement) can be manipulated. We want to be able to change that text so guests may change their dates or minimum nights.

    2 votes

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    0 comments  ·  Channels  ·  Admin →
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  15. We are legally required to tax services and Add-ons, however, the service provided portal does not allow us to add taxes. Currently we're having to manually build taxes into our pricing for services & Add ons, then our accountant's have to break that information out when the reconcile accounts.

    In a perfect world, each property would have a "services tax rate" option, that would apply to any services booked for that property.

    10 votes

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    under review  ·  1 comment  ·  Service Hub  ·  Admin →
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  16. Have a Quickbooks 2 way sync with data

    4 votes

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    received  ·  0 comments  ·  Integrations  ·  Admin →
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  17. Right now, Hostfully always sends AmericanExpress, Visa, MasterCard, and Discover to Booking.com and this is not modifiable.

    2 votes

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  18. It would be nice if the hero image on the webpage worked with the phone image. I created a hero image in Canva. Looks good on webpage, but really bad when you pull up DBS on phone.

    3 votes

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  19. I should be able to send a message related to the order from the order screen.
    I should also be able to send a guest message from their customer info page.

    1 vote

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  20. To have a check box that offers a refund other than just a check box for the refund confirmation.
    Maybe even a space to give a reason for that refund so you can refer back to it if there is ever an issue that arises.

    1 vote

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