1664 results found
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Have the ability to make the logo bigger on the direct booking website.
As the logo is so small, if there's text in the logo, the text is often almost impossible to see. Also, it may help if there were a separate logo field to upload the logo image for the direct booking site on the direct booking website tab, instead of pulling it from the agency settings. That way, we could select a logo maybe without text .
19 votes -
On property main settings, change the name from Internal Thumbnail to remove "internal"
It is misleading to have it titled "internal" because it does show up in several guest facing areas.
2 votes -
Be able to add the condition, Property Is, to the New Message in Inbox.
Sometimes people need the new message in inbox to be sent to specific team members by property.
4 votes -
Move the system templates to the right categories.
It’s confusing to see agency messages are listed under Guest messages, etc. Please sort the system templates to appear within the correct categories.
2 votes -
Do not default the Add Lead to On Hold.
When adding a new lead, the default is set to On Hold. This is a really item to miss. It would be better to NOT have a default here, and do not allow a lead to be saved until one of the options is selected. This will force people to make sure they are choosing the correct setting for each new lead.
2 votes -
If you delete a parent property from the properties page, have a pop up that warns that all linked units will also be deleted.
If you click on the gear icon and delete a parent property, it will delete all the children. A warning pop up box may help people avoid this mistake. And include a note to unlink the children first, unless they do want to delete the parent and all the children.
1 vote -
2 votes
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Change default area code on Client infomation to where we located
Modify the default area code in the Client Information (Lead Detail) to match our location instead of the US code, as not all of our users are based in the US and the majority of our bookings come from within our country.
4 votes -
Make the signature box darker on the Rental Conditions.
The digital signature box is almost impossible to see. Could it be made a bit darker to make it more obvious where to sign?
4 votes -
Have ability to set payment settings (%) for specific reservation
Yes i saw it just desapointed as I need this just for a certain amount of client not all of them. So now I will need to change the system for only one transaction here in there not very fonctional
2 votes -
Re-arrange the Amenities Display
Able to custom or re-arrange the Amenities Icon.
1 vote -
Turn on Quickbooks integration for specific properties.
Turn on Quickbooks integration only for some specific properties, not for all properties at once.
1 vote -
Optional fees on direct booking site
Currently optional fees under Fees and Policies tab are not showing up on direct booking site and I want to them to work for this channel. Currently, the workaround is to create them as services and upsell during the checkout flow.
7 votes -
Ability to edit / delete a service from Lead modal
When a guest submits an inquiry/request, they select the add-ons from the payment flow and those appear in the Lead modal as a Service, which is not editable. However, sometimes we need to adjust that amount or remove it, but we're not able to do that.
I understand we can use "Add line item" with a negative amount to adjust it, but it's not a good route. So if we're about to modify the Service from the Lead modal, it would be much more helpful.
3 votes -
Ability to pull all attachment from the inbox
I would like to have the ability to export all the attachments like photos, and videos from the inbox
3 votes -
13 votes
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Integrate with LEKKESLAAP and TRAVELGROUND
I want to connect my Hostfully account with LEKKESLAAP / TRAVELGROUND, local South African platforms
2 votes -
Making links mobile friendly for Booking.com guests
We currently have to resend links to most BDC guests as the current links to the pre arrival form and damage deposit don't work-especially when try from a mobile as the links are broken.
5 votesHello Lee-Ann, would you please provide a screenshot of the problem, so we can see it in context? Thank you.
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The ability to resend/reset the Pre Arrival form if guest uploads wrong ID
We are finding that some guests will upload a selfie or a piece of ID without a photo (even after explaining this in the message.)
Currently, we have to contact Hostfully to reset the pre arrival form as we cannot reset it or request that the guest complete it again.16 votes -
Improve Transaction Report
1/ Transaction Status or Error Notes or Payment Details
To distinguish a successful transaction from a failed transaction.2/ Adding Transaction time would provide the customers the real time when the transactions made, it could be helpful for their reference
3/ Adding option to filter by channel
4/ Finally, including the variables (related to a transaction details) in Financial Reports (Enhanced Report) would help save effort for customers switching back and forth checking on the booking details and the transaction details
4 votes
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