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1730 results found

  1. Other countries consider "weekends" to be more than just Friday and Saturday.

    6 votes

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  2. Allow you to set Booking Windows for different Channels - I.E. 3 Months for Airbnb - 6 Months for VRBO - Unlimited for Hostfully.

    This will allow users to drive traffic to their most preferred channel

    11 votes

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    received  ·  3 comments  ·  Channels  ·  Admin →
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  3. As a VRM I would like Inbox to save a copy of my draft messages so that I can come back and finish the message later.

    Current message disappeared if I went to check another message halfway.

    1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  4. Show the name of the service instead of "1 job" on the calender in the property management platform.

    Also have different color dots that correspond to the status of the job

    10 votes

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    planned  ·  3 comments  ·  Calendar  ·  Admin →
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  5. 1 vote

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    0 comments  ·  Inbox  ·  Admin →
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  6. We offer a lower commission rate on stays that acquired by our home owners. Since these are all entered in manually it would be great to have the option to change the commission rate when creating a booking so that the calculations will shake out in the reports rather than us having to track these stays and break it down after we run reports.

    4 votes

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  7. I'd like to have a trigger fired a Job notification to an assigned service provider based on the Job type when there's a Job created.

    In other words, I'd like to have 1 more condition for Job created trigger which "Job type".

    And I want all service providers' jobs to be populated under that category.

    6 votes

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  8. Right now, the only credit card information asked on the current payment processor work flow is card number, CVC and expiration date. Anyone with a stolen credit card can use this to pay and we have seen an increase in fraud chargebacks.

    We are requesting to add additional required fields in the payment page such as billing zip code, billing address, and card name to help filter out some fraud purchases.

    5 votes

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    received  ·  2 comments  ·  Payments  ·  Admin →
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  9. On my direct marketing I want to include a promo code but I don't want to allow certain dates to be booked with this code i.e. peak times.

    It would be great if I could select one or more date groups to exclude.

    7 votes

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  10. In addition to the "when" and "who" is accessing the guidebook (currently provided), I'd like to see what areas of the guidebook they're accessing and how frequently, so I can see where I may need to improve it for future guests.

    4 votes

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  11. I'd like to add "groups" of users where anyone in that group can manage bookings/listings/etc.

    As it is now: Each lead is assigned to an individual. If someone else needs to do something, they have to take ownership then go back in and make the changes, then go back and re-assign it.

    I'd like a group "West Coast Property Managers" and any user in that group can manage any leads/properties in that group at any time.

    The logs should show who did what when but this would avoid the overhead of having to reassign things.

    I thought I made this…

    2 votes

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  12. Report capability to review bookings and revenue data at the same time in each year. For example, I'd like to review how many bookings I had in 2021 for 2022.

    2 votes

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  13. Specifically, we have owners who like to offer gifted stays for for friends/ family and they want to pay for cleaning too. When we create discount codes for them to easily book, we want to have the option to not have the guest pay a cleaning fee as well.

    3 votes

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    received  ·  0 comments  ·  Discount Codes  ·  Admin →
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  14. A category for hostfully guidebooks' marketplace needs to be added.

    Marketplace payment transactions would best be integrated individually with selected stripe accounts (rather than defaulting to the two scenarios below ) , because upsell services may be related to service providers or simply not associated with the property's financial accounting.

    Also reporting should include a feature for marketplace transactions.

    Does anyone have any best practices and tips on how to best price and collect payments for upsell services in the marketplace? How to track and reconcile these purchases across all booking platforms and multiple stripe accounts?

    • Scenario 1: Guests purchase…

    2 votes

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    received  ·  1 comment  ·  Integrations  ·  Admin →
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  15. The ability in addition to discount codes to offer BOGOF type deals - Ie during X week of December by 3 night vacation and get 1 night free. So on and so forth.

    3 votes

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    received  ·  0 comments  ·  Discount Codes  ·  Admin →
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  16. A change log history for which shows which agent:
    - accepted the booking
    - communicated when
    - changed booking details
    - adjusted dates
    - changed price
    - cancelled a booking
    - changed property data
    - deactivated properties, channels, integrations

    Basically a history log for all bookings.
    Especially important when working with multiple agents handling the same booking.

    49 votes

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  17. Would love to have the option for our guests to use the link to pay any amount like when two guests split the bill in two or more payments.

    66 votes

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    under review  ·  8 comments  ·  Payments  ·  Admin →
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  18. Automatic PayPal invoices for vrbo and independent bookings

    3 votes

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    received  ·  1 comment  ·  Payments  ·  Admin →
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  19. Currently, discount codes are not editable, which means you would have to delete one and recreate it - but if you try to use the same code, it won't allow it.

    It would also be extremely beneficial if you could make discount codes for a long period of time but with exclusions, for example:
    If I created an off peak promotion and I wanted it to be valid between October 1st - April 1st but I did not want it valid for peak holidays like Christmas/New Year (16th Dec - 2nd Jan), February half term or Halloween. It would be…

    22 votes

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    received  ·  1 comment  ·  Discount Codes  ·  Admin →
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  20. We like to set up a partner program for our agency where every partner that refers a new property owner receives a lifetime commission of x% calculated as %tage of our agency commission.

    "Must-have":
    (1) A list of partners maintained in Hostfully, with their contact data and the %commission they will receive
    (2) The option in the Property administration to add a partner that should receive commission on agency commission
    (3) A portal for the partner to see how the properties are performing (e.g. bookings without guest names) and a dashboard showing his commission results month by month, and ability…

    2 votes

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    received  ·  0 comments  ·  Other  ·  Admin →
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